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How to Get the Most Out of Your Relationship with a Career Sponsor
Leadership & Managing People Digital ArticleThese four strategies can help. -
Tie Salesmen’s Bonuses to Their Forecasts
Motivating people Magazine ArticleJohn and Peter are two salesmen for the XYZ corporation. John sells twice as much as Peter. John earns twice as much as Peter, right? Wrong. John may even earn less. The XYZ corporation’s sales compensation plan is not unique in the modern business world. In the past decade many companies have turned to sophisticated […] -
Study: A CEO's Decision Making Is Shaped by Whether Their Parents Were Immigrants
Sales & Marketing ResearchAn examination of banks dealing with unexpected shocks. -
How Your Leadership Style Can Inform Your Parenting
Leadership & Managing People Digital ArticleApply strengths from work to communicate more effectively with your teenager. -
Why The Best Hospitals Are Managed by Doctors
Leadership & Managing People Digital ArticleTraining can make them even better. -
Turning Goals into Results: The Power of Catalytic Mechanisms
Creativity Magazine ArticleIf you need help transforming your organization’s wildest dreams into reality, introduce a new managerial device that’s as simple as it is effective. -
Summer Reading Picks from Dan Pink, Seth Godin, Eliot Spitzer, and More
Creativity Digital ArticleLast week, there was a wonderful essay in The New York Times about a leadership program created by the old Bell System back in 1952. The all-powerful telephone company worried that its executives needed a broader perspective, not just on business but also on society, even life itself. “A well-trained man knows how to answer […] -
The Abrasive Personality
Motivating people Magazine ArticleThe corporate president stared out the window of his skyscraper office. His forehead was furrowed in anger and puzzlement. His fingers drummed the arm of his chair with a speed that signified intense frustration. The other executives in the room waited expectantly. Each had said his piece. Each had come to his and her own […] -
Change Is Hard. Here's How to Make It Less Painful.
Leadership & Managing People Digital ArticleFour strategies to help you shift your mindset. -
Engaging Employees in Health Care Data Security
Technology & Operations Digital ArticleTechnical fixes are not enough to deter hackers. -
Why Boards Get C-Suite Succession So Wrong
Leadership & Managing People Digital ArticleNew reports show they need better training on how to assess talent. -
Keep Employees from Leaving by Emphasizing Teamwork
Leadership & Managing People Digital ArticlePeople don't do their best work with one foot out the door. -
Afghanistan and the Promise and Peril of Deadlines
Government Digital Article“After 18 months our troops will begin to come home.” – President Obama speaking to the nation on his strategy for Afghanistan, December 1, 2009 In his West Point speech about the future of U.S. involvement in Afghanistan, President Obama did four important things. First and most importantly, he took personal responsibility for winning the […] -
Ditch Performance Reviews? How About Learn to do Them Well?
Giving feedback Digital ArticleFew activities in a workplace polarize like performance reviews. Some see them as subjective and ungrounded, one-sided and boss-dominated and something we should do away with entirely, an opinion put forth most recently in a Wall Street Journal article. Others find them an invaluable tool to develop employees and move the company forward. Our view? […] -
Signs That You're Being a Pushover
Leadership & Managing People Digital ArticlePersuading others matters as much as getting along with them. -
Expose Your Company’s Blind Spots
Customer experience Digital ArticleIs your company unintentionally keeping your most senior people from getting the feedback they most need? It can easily happen as an unintended consequence of success. Consider these situations: Senior executives at car companies drive only the newest models: For decades, the top executives at America’s leading automobile manufacturers always drove models fresh from the […] -
How Working Parents Can Support One Another
Leadership & Managing People Digital ArticleLiving your values will inspire and encourage others. -
What Great Mentorship Looks Like in a Hybrid Workplace
Leadership & Managing People Digital ArticleDitch the virtual happy hour in favor of one-on-one chats. -
Hiring Without Firing
Leadership Magazine ArticleHitting the hiring bull’s-eye is one of an executive’s most important—and most difficult—responsibilities. Ten common mistakes can get in the way, but a pointed and systematic approach can virtually guarantee success. -
3 Ways to Motivate Your Team Through an Extended Crisis
Leadership & Managing People Digital ArticleResearch shows that internal motivation - not external pressure - inspires us to be our best selves.
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Navigating EtonHouse through Crises: The Paradoxical Leadership of Ng Gim Choo
Organizational Development Case Study11.95View Details In 2020, the EtonHouse International Education Group (EtonHouse) celebrated its 25th anniversary. Under the leadership of Ng Gim Choo, founder and managing... -
Sears Auto Centers (A)
Leadership & Managing People Case Study11.95View Details The CEO of Sears must decide how to respond to allegations that the company's auto repair division has been misleading consumers and charging them for... -
Delhi Metro Rail Corporation
Leadership & Managing People Case Study11.95View Details In 2009, the Delhi Metro Rail Corporation, the organization tasked with building a Mass Transit System for India's capital city Delhi, witnessed the biggest... -
Maynard Leigh Associates: Consultantpreneurs' Dilemma of Purpose or Profit
Leadership & Managing People Case Study11.95View Details The co-founders/consultants at Maynard Leigh Associates (MLA), an HR consulting firm based in the United Kingdom and India, are in a quandary about how... -
Orientation for Viewing Humphrey Chen
Organizational Development Case Study8.95View Details Addresses the career decision-making process of Humphrey Chen as he graduates from HBS with an MBA. In choosing between an offer from a top-tier consulting... -
Paul Thomson: Walker Insurance
Leadership & Managing People Case Study11.95View Details Having just acquired Walker Insurance, Paul Thomson finds himself short of funds to support his original turnaround plan. He can request additional cash... -
Hospital Software Solutions (A)
Leadership & Managing People Case Study11.95View Details The customer care team lead at Hospital Software Solutions was becoming increasingly distressed in her workplace. Her supervisors were not managing her... -
Mano Dura: Mobilizing the National Guard to Battle Crime in Puerto Rico (Epilogue)
Leadership & Managing People Case Study5.00View Details Chaos and disorder in the public housing system of San Juan, Puerto Rico (second largest in the US, prompt the newly-elected governor Pedro Rosello to... -
The Burnout Epidemic: The Rise of Chronic Stress and How We Can Fix It
30.00View Details In this important and timely book, workplace well-being expert Jennifer Moss helps leaders and individuals prevent burnout and create healthier, happier,... -
Bjarke Ingels Group
Organizational Development Case Study11.95View Details Danish-born Bjarke Ingels is regarded as a giant in the field of architecture. He started his firm - the Bjarke Ingels Group (BIG) - in 2005 in Copenhagen.... -
Negotiating Corporate Change: Confidential Information, Jack Morris, VP, Food Division
Leadership & Managing People Case Study8.95View Details This case provides the confidential role information necessary for one person in a four-person negotiation simulation about a major corporate change.... -
Ethics Management at a Small Cross-Border Enterprise (B): Misconduct in a Public Office
Global Business Case Study5.00View Details This case study concerns Choi & Leng Paper Ltd ("C&L") , a Hong Kong-based company that falls into the category of small- and medium-sized enterprises... -
Stranded: A Spark of Hope
Strategy & Execution Case Study11.95View Details The 'Stranded' game is an experiential platform to learn lessons on team leadership in a situational context based on sudden changes of events. It is... -
The Morning Star Company: Self-Management at Work
Organizational Development Case Study11.95View Details Morning Star, a collection of affiliated companies, had grown steadily since 1970 when Chris Rufer, president and founder, started the business hauling... -
Positional Power
Strategy & Execution Case Study8.95View Details Power, broadly defined as the ability to get things done, rests on three fundamental pillars: personal, relational, and positional power. Building all... -
Saturn Corp. in 1998
Strategy & Execution Case Study11.95View Details Describes the challenges facing the Saturn Corp., General Motor's (GM) small-car company, as it enters a phase of transferring its knowledge, technology,... -
Strategy Execution Module 11: Using Diagnostic and Interactive Control Systems
Strategy & Execution Case Study8.95View Details This module reading introduces diagnostic and interactive control systems. Diagnostic control systems are the management-by-exception systems that managers... -
Eden McCallum: A Network-Based Consulting Firm (A)
Leadership & Managing People Case Study11.95View Details Eden McCallum pioneered the network-based ("virtual") consulting firm model in the UK. Contracting freelance consultants on a per-project basis keeps... -
Renault-Volvo Strategic Alliance (A): March 1993
Leadership & Managing People Case Study11.95View Details Set in 1993, this series of cases (A, B, C, D, and B [Abridged]) concerns the strategic alliance between the automotive businesses of AB Volvo, the largest... -
Magazine Luiza: Building a Retail Model of "Courting the Poor"
Technology & Operations Case Study11.95View Details Describes the innovative retail model of the Brazilian firm Magazine Luiza. Magazine Luiza enables low-income consumer credit by applying a flexible and...
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How to Get the Most Out of Your Relationship with a Career Sponsor
Leadership & Managing People Digital ArticleThese four strategies can help. -
Tie Salesmen’s Bonuses to Their Forecasts
Motivating people Magazine ArticleJohn and Peter are two salesmen for the XYZ corporation. John sells twice as much as Peter. John earns twice as much as Peter, right? Wrong. John may even earn less. The XYZ corporation’s sales compensation plan is not unique in the modern business world. In the past decade many companies have turned to sophisticated […] -
Study: A CEO's Decision Making Is Shaped by Whether Their Parents Were Immigrants
Sales & Marketing ResearchAn examination of banks dealing with unexpected shocks. -
How Your Leadership Style Can Inform Your Parenting
Leadership & Managing People Digital ArticleApply strengths from work to communicate more effectively with your teenager. -
Why The Best Hospitals Are Managed by Doctors
Leadership & Managing People Digital ArticleTraining can make them even better. -
Turning Goals into Results: The Power of Catalytic Mechanisms
Creativity Magazine ArticleIf you need help transforming your organization’s wildest dreams into reality, introduce a new managerial device that’s as simple as it is effective. -
Summer Reading Picks from Dan Pink, Seth Godin, Eliot Spitzer, and More
Creativity Digital ArticleLast week, there was a wonderful essay in The New York Times about a leadership program created by the old Bell System back in 1952. The all-powerful telephone company worried that its executives needed a broader perspective, not just on business but also on society, even life itself. “A well-trained man knows how to answer […] -
The Abrasive Personality
Motivating people Magazine ArticleThe corporate president stared out the window of his skyscraper office. His forehead was furrowed in anger and puzzlement. His fingers drummed the arm of his chair with a speed that signified intense frustration. The other executives in the room waited expectantly. Each had said his piece. Each had come to his and her own […] -
Change Is Hard. Here's How to Make It Less Painful.
Leadership & Managing People Digital ArticleFour strategies to help you shift your mindset. -
Engaging Employees in Health Care Data Security
Technology & Operations Digital ArticleTechnical fixes are not enough to deter hackers.