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Supporting Communication between Grandparents and Grandchildren through Tangible Storytelling Systems

Published: 21 April 2018 Publication History

Abstract

Grandparents and grandchildren that live apart often rely on communication technologies, such as messengers, video conferencing, and phone calls for maintaining relationships. While some of these systems are challenging for grandparents, others are less engaging for children. To facilitate communication, we developed StoryBox, a tangible device that allows sharing photos, tangible artifacts, and audio recordings of everyday life. We conducted a preliminary study with two families to identify design issues, and further refine the prototype. Subsequently, we conducted a field study with four families for up to four weeks to better understand real-world use and examine inter-generational connectedness. We found that StoryBox was accessible, simple, and helped bridge the technological gap between grandparents and grandchildren. Children communicated asynchronously in a playful and idiosyncratic manner, and grandparents shared past family memories. We provide insights on how to ease communication between different generations, engage them in sharing activities, and strengthen family relationships.

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  • (2024)Exploring the Roles of Artifacts in Speculative Futures: Perspectives in HCISystems10.3390/systems1206019412:6(194)Online publication date: 3-Jun-2024
  • (2024)Designing Collaborative Technology for Intergenerational Social Play over DistanceProceedings of the ACM on Human-Computer Interaction10.1145/36870318:CSCW2(1-26)Online publication date: 8-Nov-2024
  • (2024)Exploring A Design Space for Digital Interventions Facilitating Early Adolescents’ Tech Disengagement: A Parent-Child PerspectiveProceedings of the 13th Nordic Conference on Human-Computer Interaction10.1145/3679318.3685382(1-17)Online publication date: 13-Oct-2024
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    cover image ACM Conferences
    CHI '18: Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems
    April 2018
    8489 pages
    ISBN:9781450356206
    DOI:10.1145/3173574
    Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than the author(s) must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected].

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    Publication History

    Published: 21 April 2018

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    Author Tags

    1. computer-mediated communication
    2. grandchildren
    3. grandparents
    4. interaction design
    5. messaging
    6. storytelling

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    Cited By

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    • (2024)Designing Collaborative Technology for Intergenerational Social Play over DistanceProceedings of the ACM on Human-Computer Interaction10.1145/36870318:CSCW2(1-26)Online publication date: 8-Nov-2024
    • (2024)Exploring A Design Space for Digital Interventions Facilitating Early Adolescents’ Tech Disengagement: A Parent-Child PerspectiveProceedings of the 13th Nordic Conference on Human-Computer Interaction10.1145/3679318.3685382(1-17)Online publication date: 13-Oct-2024
    • (2024)SenseBot: Leveraging Embodied Asymmetric Interaction and Social Robotic to Enhance Intergenerational CommunicationAdjunct Proceedings of the 37th Annual ACM Symposium on User Interface Software and Technology10.1145/3672539.3686734(1-3)Online publication date: 13-Oct-2024
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