article

Exploring communication and sharing between extended families

Authors:

A.J. Bernheim Brush,

Kori M. InkpenAuthors Info & Claims

International Journal of Human-Computer Studies, Volume 67, Issue 2

Pages 128 - 138

https://doi.org/10.1016/j.ijhcs.2008.09.007

Published: 01 February 2009 Publication History

Abstract

In recent years, computer and Internet technologies have broadened the ways that people can stay in touch. Through interviews with parents and grandparents, we examined how people use existing technologies to communicate and share with their extended family. While most of our participants expressed a desire for more communication and sharing with their extended family, many felt that an increase would realistically be difficult to achieve due to challenges such as busy schedules or extended family members' lack of technology use. Our results also highlight the complexity of factors that researchers and designers must understand when attempting to design technology to support and enhance relationships, including trade-offs between facilitating interaction while minimizing new obligations, reducing effort without trivializing communication, and balancing awareness with privacy.

References

[1]

Broadbent, S., Bauwens, V., 2008. Understanding convergence. Interactions, XV.1-January/February 2008.

[2]

Unintended consequences of emerging communication technologies: instant messaging in the workplace. Computers in Human Behavior. v21 i1. 85-103.

[3]

Snapshot Versions of Life. Bowling Green State University Popular Press.

[4]

Consolvo, S., Roessler, P., Shelton, B., 2004. The CareNet display: lessons learned from an in home evaluation of an ambient display. In: Proceedings of Ubicomp, pp. 1-17.

[5]

Counts, S., Fellheimer, E., 2004. Supporting social presence through lightweight photo sharing on and off the desktop. In: Proceedings of ACM CHI, pp. 599-606.

[6]

Dey, A., De Guzman, E., 2006. From awareness to connectedness: the design and deployment of presence displays. In: Proceedings of ACM CHI, pp. 899-908.

[7]

Frohlich, D., Kuchinsky, A., Pering, C., Don, A., Ariss, S., 2002. Requirements for photoware. In: Proceedings of ACM CSCW, pp. 166-175.

[8]

Grinter, R., Palen, L., 2002. Instant messaging in teen life. In: Proceedings ACM CSCW, pp. 21-30.

[9]

Hindus, D., Mainwaring, S., Leduc, N., Hagstrom, A.E., Bayley, O., 2001. Casablanca: Designing social communication devices for the home. In: Proceedings of ACM CHI, pp. 325-332.

[10]

Portraits of American internet use: findings from the pew internet and American life project. In: Kraut, R., Brynin, M., Kiesler, S. (Eds.), Computers, Phones, and the Internet: Domesticating Information Technology, Oxford University Press, Oxford. pp. 21-31.

[11]

Hutchinson, H., Mackay, W., Westerlund, B., Bederson, B., Druin, A., Plaisant, C., Beaudouin-Lafon, M., Conversy, S., Evans, H., Hansen, H., Roussel, N., Eiderback, B., Lindquist, S., Sundblad, Y., 2003. Technology probes: inspiring design for and with families. In: Proceedings of ACM CHI, pp. 17-24.

[12]

Isaacs, E., Walendowski, A., Whittaker, S., Schiano, D., Kamm, C., 2002. The character, functions, and styles of instant messaging in the workplace. In: Proceedings ACM CSCW, pp. 11-20.

[13]

Kaye, J., Levitt, M., Nevins, J., Golden, J., Schmidt, V., 2005. Communicating intimacy one bit at a time. Ext. Abstracts ACM CHI, pp. 1529-1532.

[14]

Kirk, D.S., Sellen, A.J., Rother, C., Wood, K.R., 2006. Understanding photowork. In: Proceedings of ACM CHI, pp. 761-770.

[15]

A digital photography framework enabling affective awareness in home communication. Personal Technologies. v4. 6-24.

[16]

Miller, A., Edwards, W.K., 2007. Give and take: a study of consumer photo-sharing culture and practice. In: Proceedings of ACM CHI, pp. 347-356.

[17]

Mynatt, E., Rowan, J., Jacobs, A., Craighill, S., 2001. Digital family portraits: supporting peace of mind for extended family members. In: Proceedings of ACM CHI, pp. 333-340.

[18]

Nardi, B., Whittaker, S., Bradner, E., 2000. Interaction and outeraction: instant messaging in action. In: Proceedings of ACM CSCW, pp. 79-88.

[19]

Neustaedter, C., Brush, A.J., 2006. "LINC-ing" the family: the participatory design of an inkable family calendar. In: Proceeding of ACM CHI, pp. 141-150.

[20]

Neustaedter, C., Brush, A.J., Greenberg, S., 2006a. "The calendar is crucial": coordination and awareness through the family calendar, July 2006. Jointly as: Report 2006-839-32, Department of Computer Science, University of Calgary, AB, Canada and as MSR-TR-2006-107, Microsoft Research, Redmond, WA, USA.

[21]

Neustaedter, C., Elliot, K., Greenberg, S., 2006b. Interpersonal awareness in the domestic realm. In: Proceedings of ACM OZCHI, pp. 15-22.

[22]

Shared family calendars: Promoting symmetry and accessibility. ACM TOCHI. v13 i3. 313-346.

[23]

Connecting the family with awareness systems. Personal and Ubiquitous Computing. v11 i4. 299-312.

[24]

Stewart, J., 2002. Encounters with the information society: Personal and social issues in the appropriation of new media products in everyday life: adoption, non-adoption, and the role of the informal economy and local experts. PhD Thesis, Research Centre for Social Sciences, University of Edinburgh, Edinburgh.

[25]

The social consumption of information and communication technologies (ICTs): Insights from research on the appropriation and consumption of new ICTs in the domestic environment. Cognition, Technology & Work. v1 i5. 4-14.

[26]

United Nations Common Database. United Nations Statistics Division. Data on internet users retrieved January 22, 2008, from {http://unstats.un.org/unsd/cdb}.

[27]

The tech-enabled networked home: An analysis of current trends and future promise. In: Dutton, W.H., Kahin, B., O'Callaghan, R., Wyckoff, A.W. (Eds.), Transforming Enterprise, MIT Press, Cambridge, MA, USA. pp. 413-435.

Cited By

Shakeri HYuan YAxtell BGeiskkovitch DNeustaedter C(2024)Designing Smart Home Technology For Passive Co-Presence Over DistanceProceedings of the 2024 ACM Designing Interactive Systems Conference10.1145/3643834.3661508(3389-3406)Online publication date: 1-Jul-2024
https://dl.acm.org/doi/10.1145/3643834.3661508
Hommes JKipp M(2024)Light Bridge: Improving social connectedness through ambient spatial interactionProceedings of the 2024 ACM Designing Interactive Systems Conference10.1145/3643834.3660689(1658-1665)Online publication date: 1-Jul-2024
https://dl.acm.org/doi/10.1145/3643834.3660689
Wang SCarmeline AKolko BMunson S(2024)Understanding the Role of Technology in Older Adults' Changing Social Support NetworksProceedings of the ACM on Human-Computer Interaction10.1145/36410278:CSCW1(1-28)Online publication date: 26-Apr-2024
https://dl.acm.org/doi/10.1145/3641027
Show More Cited By

Index Terms

Exploring communication and sharing between extended families

Recommendations

MammiBelli: sharing baby activity levels between expectant mothers and their intimate social groups
CHI EA '12: CHI '12 Extended Abstracts on Human Factors in Computing Systems

Many expectant mothers desire to share information about their pregnancy with family and friends in their intimate social group. This includes details about baby growth and activity (e.g., kicks). Based on interviews with new and expectant mothers, we ...
Home-based communication system for older adults and their remote family

As in many Latin-American countries, in Mexico many older adults live alone as a result of the migration of one or more of their relatives, mostly to the USA. Thus, not only do they live alone, but they might seldom see these relatives for long periods, ...
How Latino Children in the U.S. Engage in Collaborative Online Information Problem Solving with their Families

Approximately 8 million U.S. children have at least one immigrant parent. Lower-socioeconomic (SES) immigrant parents often rely on their children's language skills to problem-solve family needs-a practice known as brokering. Yet it is unknown how ...

Comments

Please enable JavaScript to view thecomments powered by Disqus.

Information & Contributors

Information

Published In

cover image International Journal of Human-Computer Studies

International Journal of Human-Computer Studies Volume 67, Issue 2

February, 2009

98 pages

ISSN:1071-5819

Issue’s Table of Contents

Copyright © Elsevier Ltd © 2008.

Publisher

Academic Press, Inc.

United States

Publication History

Published: 01 February 2009

Author Tags

Qualifiers

Article

Contributors

Other Metrics

View Article Metrics

Bibliometrics & Citations

Bibliometrics

Article Metrics

73
Total Citations
View Citations
1
Total Downloads

Downloads (Last 12 months)0
Downloads (Last 6 weeks)0

Reflects downloads up to 17 Nov 2024

Other Metrics

View Author Metrics

Citations

Cited By

Shakeri HYuan YAxtell BGeiskkovitch DNeustaedter C(2024)Designing Smart Home Technology For Passive Co-Presence Over DistanceProceedings of the 2024 ACM Designing Interactive Systems Conference10.1145/3643834.3661508(3389-3406)Online publication date: 1-Jul-2024
https://dl.acm.org/doi/10.1145/3643834.3661508
Hommes JKipp M(2024)Light Bridge: Improving social connectedness through ambient spatial interactionProceedings of the 2024 ACM Designing Interactive Systems Conference10.1145/3643834.3660689(1658-1665)Online publication date: 1-Jul-2024
https://dl.acm.org/doi/10.1145/3643834.3660689
Wang SCarmeline AKolko BMunson S(2024)Understanding the Role of Technology in Older Adults' Changing Social Support NetworksProceedings of the ACM on Human-Computer Interaction10.1145/36410278:CSCW1(1-28)Online publication date: 26-Apr-2024
https://dl.acm.org/doi/10.1145/3641027
Xu AZhou ZMiyazaki KYoshikawa RHosio SYatani K(2024)DIPA2Proceedings of the ACM on Interactive, Mobile, Wearable and Ubiquitous Technologies10.1145/36314397:4(1-30)Online publication date: 12-Jan-2024
https://dl.acm.org/doi/10.1145/3631439
Shakeri HNeustaedter C(2024)Passive Co-presence: Exploring How Peripheral Devices Connect People Over DistanceExtended Abstracts of the CHI Conference on Human Factors in Computing Systems10.1145/3613905.3651126(1-6)Online publication date: 11-May-2024
https://dl.acm.org/doi/10.1145/3613905.3651126
Batbold TSoro ASchroeter R(2024)Mentorable Interfaces for Automated Vehicles: A New Paradigm for Designing Learnable Technology for Older AdultsProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3642390(1-15)Online publication date: 11-May-2024
https://dl.acm.org/doi/10.1145/3613904.3642390
Huang YXu LZhou YChen QWu ZFeng LFan M(2023)Toward Leveraging Augmented Reality (AR) for Enhancing Remote Intergenerational Communication in Cooking ScenariosProceedings of the Eleventh International Symposium of Chinese CHI10.1145/3629606.3629658(491-496)Online publication date: 13-Nov-2023
https://dl.acm.org/doi/10.1145/3629606.3629658
Qiu RXu ZXu W(2023)CoRoot: A Collaborative Planting System to Strengthen Intergenerational RelationshipsExtended Abstracts of the 2023 CHI Conference on Human Factors in Computing Systems10.1145/3544549.3585621(1-6)Online publication date: 19-Apr-2023
https://dl.acm.org/doi/10.1145/3544549.3585621
Wei XGu YKuang EWang XCao BJin XFan M(2023)Bridging the Generational Gap: Exploring How Virtual Reality Supports Remote Communication Between Grandparents and GrandchildrenProceedings of the 2023 CHI Conference on Human Factors in Computing Systems10.1145/3544548.3581405(1-15)Online publication date: 19-Apr-2023
https://dl.acm.org/doi/10.1145/3544548.3581405
Shakeri HGeiskkovitch DGarg RNeustaedter C(2023)Sensing Their Presence: How Emerging Adults And Their Parents Connect After Moving ApartProceedings of the 2023 CHI Conference on Human Factors in Computing Systems10.1145/3544548.3581102(1-18)Online publication date: 19-Apr-2023
https://dl.acm.org/doi/10.1145/3544548.3581102
Show More Cited By

View Options

View options

Login options

Check if you have access through your login credentials or your institution to get full access on this article.

Full Access

Get this Publication

Media

Figures

Other

Tables

View Issue’s Table of Contents