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Desiring to be in touch in a changing communications landscape: attitudes of older adults

Published: 04 April 2009 Publication History

Abstract

This paper offers an exploration of the attitudes of older adults to keeping in touch with people who are important to them. We present findings from three focus groups with people from 55 to 81 years of age. Themes emerging from the findings suggest that older adults view the act of keeping in touch as being worthy of time and dedication, but also as being something that needs to be carefully managed within the context of daily life. Communication is seen as a means through which skill should be demonstrated and personality expressed, and is understood in a very different context to the lightweight interaction that is increasingly afforded by new technologies. The themes that emerged are used to elicit a number of design implications and to promote some illustrative design concepts for new communication devices.

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    cover image ACM Conferences
    CHI '09: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
    April 2009
    2426 pages
    ISBN:9781605582467
    DOI:10.1145/1518701
    Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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    Published: 04 April 2009

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    Author Tags

    1. asymmetry
    2. communication
    3. connectedness
    4. distance
    5. effort
    6. elder
    7. heavyweight
    8. intergenerational
    9. intimacy
    10. old age
    11. reflection
    12. senior
    13. slow messaging

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    CHI '09 Paper Acceptance Rate 277 of 1,130 submissions, 25%;
    Overall Acceptance Rate 6,199 of 26,314 submissions, 24%

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    • (2024)HelpCall: Designing Informal Technology Assistance for Older Adults via VideoconferencingProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3642938(1-23)Online publication date: 11-May-2024
    • (2024)Navigating the Maze of Routine Disruption: Exploring How Older Adults Living Alone Navigate Barriers to Establishing and Maintaining Physical Activity HabitsProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3642842(1-15)Online publication date: 11-May-2024
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