Social Science Computer Review

The growing influence of social bots in political discussion networks has raised significant concerns, particularly given their potential to adversely impact democratic outcomes. In this study, we report the results of a case study analysis of bot ...

This study examines the relationship between mode of Internet access, variety of online activities, and the potential for the Internet to contribute to local social capital in distressed, urban communities. Based on a sample of 525 telephone surveys in ...

Online and offline interactions are thought to draw from separate but complementary skill sets. This explains why individuals who are competent interpersonally tend to get more out of social networking. At least part of what they already know about ...

Social networking sites (SNSs) might be important tools to contrast social exclusion in old age. However, the so-called gray digital divide (GDD) may undermine the potentialities of SNSs. Despite its relevance, there is very little research, which ...

There is a growing interest in quantitative analysis of large corpora among the international relations (IR) scholars, but many of them find it difficult to perform analysis consistently with existing theoretical frameworks using unsupervised machine ...

Flags are important national symbols that have transcended into the digital world with inclusion in the Unicode character set. Despite their significance, there is little information about their role in online communication. This article examines the ...

The aim of this study was to analyze the effect of an online affect management intervention on relationship conflict through the rate of growth of team resilience in virtual teams with diversity faultlines. Fifty-two 4-person teams participated in a ...

Forced answering (FA) is a frequent answer format in online surveys that forces respondents to answer each question in order to proceed through the questionnaire. The underlying rationale is to decrease the amount of missing data. Despite its popularity, ...

There is great interest to use artificial intelligence (AI) technologies to improve government processes and public services. However, the adoption of technologies has often been challenging for public administrations. In this article, the adoption of AI ...

The introduction of robotic process automation (RPA) into the public sector has changed civil servants’ daily life and practices. One of these central practices in the public sector is discretion. The shift to a digital mode of discretion calls for an ...

Despite the current popularity of artificial intelligence (AI) and a steady increase in publications over time, few studies have investigated AI in public contexts. As a result, assumptions about the drivers, challenges, and impacts of AI in government ...

Computational artificial intelligence (AI) algorithms are increasingly used to support decision making by governments. Yet algorithms often remain opaque to the decision makers and devoid of clear explanations for the decisions made. In this study, we ...

While there is growing consensus that the analytical and cognitive tools of artificial intelligence (AI) have the potential to transform government in positive ways, it is also clear that AI challenges traditional government decision-making processes and ...

The spatial pattern of geotagged tweets reflects the dynamic distribution of the ambient population during day and night as a result of people’s routine activities. A few studies have assessed the impact of tweets-derived ambient population on crime and ...

With the rapid development of artificial intelligence (AI), countries are increasingly adopting AI-guided chatbots to improve service on government portals. The reduction in face-to-face services under COVID-19 pandemic will further accelerate this ...