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View all- Glikson ERiordan M(2024)Beneficial outcomes of (appropriate) nonverbal displays of negative affect in virtual teamsComputers in Human Behavior10.1016/j.chb.2024.108165154:COnline publication date: 25-Jun-2024
Reducing Relationship Conflict in Virtual Teams With Diversity Faultlines: : The Effect of an Online Affect Management Intervention on the Rate of Growth of Team Resilience
Authors: 
Vicente Peñarroja, Baltasar González-Anta, Virginia Orengo, Ana Zornoza, Nuria GameroAuthors Info & Claims
Pages 388 - 404
Abstract
The aim of this study was to analyze the effect of an online affect management intervention on relationship conflict through the rate of growth of team resilience in virtual teams with diversity faultlines. Fifty-two 4-person teams participated in a randomized controlled trial design with repeated measures (i.e., three measurement occasions). Teams were randomly assigned to either an intervention designed to help them manage emotions in virtual teams or a control condition. Our findings showed that affect management can reduce the level of relationship conflict in virtual teams with diversity faultlines and that this effect can be explained by the pattern of change in team resilience in response to the intervention. This study contributes to past research on identifying ways to prevent or mitigate team conflicts arising from diversity faultlines.
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View all- Glikson ERiordan M(2024)Beneficial outcomes of (appropriate) nonverbal displays of negative affect in virtual teamsComputers in Human Behavior10.1016/j.chb.2024.108165154:COnline publication date: 25-Jun-2024
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