This SIG will engage CSCW researchers in a collaborative discussion on the use of UGC from social platforms for academic research. In recent years, both the importance and difficulty of accessing such data for scientific inquiry have increased. Drawing ...

Access to care is one of the major barriers to mental health treatment, leading many individuals to turn to unproven methods for support, such as large language models (LLMs). This dissertation investigates how humans, design, and AI can collectively ...

Moderators are often characterized as punitive actors, but they are capable of creating norms and supporting community values. One way moderators can do this is through positive reinforcement, a principle shown to work in some offline contexts but ...

Certain types of positive feedback are among the most commonly-used signals in online communities. For the recipients, these signals may already be serving as positive reinforcement, a psychology principle effective at encouraging desired behaviors in ...

When a child is hospitalized with a serious illness such as cancer, parents and other close family often take on new roles as caregivers. Previous qualitative studies indicate that caregiving coordination work changes systematically across illness and ...

Social technology research today largely focuses on mitigating the negative impacts of technology and, therefore, often misses the potential of technology to enhance human connections and well-being. However, we see a potential to shift towards a ...

Social computing education is gaining traction across computer science and information science disciplines, yet lacks a standardized pedagogical framework for topics to teach, as well as strategies for engaging students. This workshop aims to convene ...

In spite of efforts to increase participation, many online groups struggle to survive past the initial days, as members leave and activity atrophies. We argue that a main assumption of online group design---that groups ask nothing of their members beyond ...

Gender-based violence (GBV) is an ongoing public health issue. Prevention practice and research on GBV contend with an incomplete understanding of its public health burden due to gender-exclusive definitions of GBV and inhibited survivor disclosure. ...

The role of a moderator is often characterized as solely punitive, however, moderators have the power to not only execute reactive and punitive actions but also create norms and support the values they want to see within their communities. One way ...

Non-consensual intimate media (NCIM) involves sharing intimate content without the depicted person's consent, including 'revenge porn' and sexually explicit deepfakes. While NCIM has received attention in legal, psychological, and communication fields ...

Non-consensual Intimate Media (NCIM) refers to the distribution of sexual or intimate content without consent. NCIM is common and causes significant emotional, financial, and reputational harm. We developed Hands-Off, an interaction technique for ...

The WallStreetBets (WSB) community on Reddit gained prominence for its role in the GameStop saga and the resulting meme stock phenomenon. Concurrently, this has boosted the popularity of finance-related communities on Reddit, with the top five totaling ...

Social computing systems—such as social media and e-commerce platforms as well as search engines and collaboration software— not only drive vast economic value and societal impact, but are also becoming prominent topics in policy discourse. Although ...

Data derived from the realm of the social sciences is often produced in digital text form, which motivates its use as a source for natural language processing methods. Researchers and practitioners have developed and relied on artificial intelligence ...

Online peer support provides space for individuals to connect with others and seek support. However, while empathy is critical for effective support, studies have found that highly empathetic support on these platforms can be rare. Using data from ...

Online dating is a multibillion-dollar global industry, and is increasingly becoming the go-to method for finding partners. Intricate dynamics mark its operation, influenced by varying user preferences, strategies, and traits, as well as by the ...

Online mental health support communities, in which volunteer counselors provide accessible mental and emotional health support, have grown in recent years. Despite millions of people using these platforms, the clinical effectiveness of these communities ...

Non-fungible tokens (NFTs) are decentralized digital tokens to represent the unique ownership of items. Recently, NFTs have been gaining popularity and at the same time bringing up issues, such as scams, racism, and sexism. Decentralization, a key ...

Reddit is one of the world's most prominent social media platforms, and also a valuable source of data for internet researchers. However, working with this kind of data also presents novel ethical complications for researchers, including issues around ...