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- short-paperNovember 2024
The Collaboration Paradox: Confronting Colonial Legacies in South-North Projects
- Sarah Rüller,
- Konstantin "Kosta" Aal,
- Laura Gianna Guntrum,
- Reem Talhouk,
- Shaimaa Lazem,
- Volker Wulf,
- Dave Randall
CSCW Companion '24: Companion Publication of the 2024 Conference on Computer-Supported Cooperative Work and Social ComputingPages 669–671https://doi.org/10.1145/3678884.3687138This special interest group invites participants to critically examine the complex interplay between interventionist Information and Communication Technology (ICT) projects and (historical) contexts of conflict and colonialism. It aims to open ...
- extended-abstractNovember 2024
Making AI Work: Tracing Human Labour in the Supply Chains of Dataset Production
CSCW Companion '24: Companion Publication of the 2024 Conference on Computer-Supported Cooperative Work and Social ComputingPages 47–49https://doi.org/10.1145/3678884.3682055Data annotation is indispensable to AI development; annotation tasks ranging from image labelling to toxicity detection capture contextual human judgement needed to train and sustain AI systems. Yet it is often constituted as a repetitive, standardised ...
- research-articleNovember 2024
The Algorithm and the Org Chart: How Algorithms Can Conflict with Organizational Structures
Proceedings of the ACM on Human-Computer Interaction (PACMHCI), Volume 8, Issue CSCW2Article No.: 364, Pages 1–31https://doi.org/10.1145/3686903Algorithms are introducing changes to individuals? jobs, but do algorithms also lead to changes in the structures of organizations themselves? Organizational structures, as often formalized into organization (org) charts, are meant to facilitate ...
- research-articleNovember 2024
The Mundane Art of Cybersecurity: Living with Insecure IT in Danish Small- and Medium-Sized Enterprises
Proceedings of the ACM on Human-Computer Interaction (PACMHCI), Volume 8, Issue CSCW2Article No.: 354, Pages 1–17https://doi.org/10.1145/3686893Small- and medium-sized enterprises (SMEs) are an essential part of the global economy and paramount to local communities and employment markets. They are also considered to be particularly vulnerable to cyberattacks as they lack technical competencies, ...
- abstractOctober 2024
“Mutual Sustenance”: Co‐constructing the Foundation for Vulnerability in the Participant/Researcher Relationship through an Ethnographic Study of Vehicle Residents' Information Practices
Proceedings of the Association for Information Science and Technology (PRA2), Volume 61, Issue 1Pages 1033–1035https://doi.org/10.1002/pra2.1177ABSTRACTInformation Science (IS) researchers and practitioners aim to understand information seeking and needs across vulnerable communities. These relationships possess insider and outsider dynamics between researchers and participants. To foster ...
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- research-articleOctober 2024
Interdisciplinary Game Development: Situating the Professional Expertise and Skill-Building among Danish Game Workers
CHI PLAY Companion '24: Companion Proceedings of the 2024 Annual Symposium on Computer-Human Interaction in PlayPages 438–441https://doi.org/10.1145/3665463.3678855This PhD research project (Autumn 2024 – Spring 2027) explores interdisciplinary game development from within game development teams in Denmark. It will consist of three qualitative case studies in Danish game studios and education through which I apply ...
- research-articleOctober 2024
Fixing Fieldnotes: Developing and Testing a Digital Tool for the Collection, Processing, and Analysis of Ethnographic Data
- Sofie L. Astrupgaard,
- August Lohse,
- Emilie M. Gregersen,
- Jonathan H. Salka,
- Kristoffer Albris,
- Morten A. Pedersen,
- Shelley Boulianne,
- Anders O. Larsson
Social Science Computer Review (SSCR), Volume 42, Issue 5Pages 1223–1243https://doi.org/10.1177/08944393231220488Ethnographic fieldnotes can contain richer and more thorough descriptions of social phenomena compared to other data sources. Their open-ended and flexible character makes them especially useful in explorative research. However, fieldnotes are typically ...
- research-articleSeptember 2024
Achieving Symmetry in Synchronous Interaction in Hybrid Work is Impossible
- Pernille Bjørn,
- Juliane Busboom,
- Melanie Duckert,
- Susanne Bødker,
- Irina Shklovski,
- Eve Hoggan,
- Kellie Dunn,
- Qianqian Mu,
- Louise Barkhuus,
- Nina Boulus-Rødje
ACM Transactions on Computer-Human Interaction (TOCHI), Volume 31, Issue 4Article No.: 49, Pages 1–34https://doi.org/10.1145/3648617Designing new technologies to support synchronous interaction across distances has for many years focused on creating symmetry for participation between geographically distributed actors. Symmetry in synchronous interaction has, to some extent, been ...
- research-articleSeptember 2024
Timbre Tools: Ethnographic Perspectives on Timbre and Sonic Cultures in Hackathon Designs
- Charalampos Saitis,
- Bleiz M Del Sette,
- Jordan Shier,
- Haokun Tian,
- Shuoyang Zheng,
- Sophie Skach,
- Courtney N. Reed,
- Corey Ford
AM '24: Proceedings of the 19th International Audio Mostly Conference: Explorations in Sonic CulturesPages 229–244https://doi.org/10.1145/3678299.3678322Timbre is a nuanced yet abstractly defined concept. Its inherently subjective qualities make it challenging to design and work with. In this paper, we propose to explore the conceptualisation and negotiation of timbre within the creative practice of ...
- short-paperSeptember 2024
Beyond Hallway Chats ? Negotiating Content Awareness in Hybrid Work Practices
MuC '24: Proceedings of Mensch und Computer 2024Pages 508–513https://doi.org/10.1145/3670653.3677523Deciding where to work in hybrid environments involves various factors beyond work-life balance. Awareness of colleagues’ tasks arises from overheard conversations, screen glimpses, and other informal exchanges in the office. This knowledge sharing is ...
- short-paperAugust 2024
Laying the groundwork: Building trust with a marginalised community in Mumbai, India
PDC '24: Proceedings of the Participatory Design Conference 2024: Exploratory Papers and Workshops - Volume 2Pages 135–146https://doi.org/10.1145/3661455.3669882Participatory design highlights the complexity of individuals' identities, social connections, power relationships to one another, and connections to the environment in which they live. Ideal participation assumes fairness and transparency, however, fair ...
- research-articleJuly 2024
Drones as Accessibility Probes in Able-Bodied Norms: Insights from People with Lived Experiences of Disabilities
DIS '24: Proceedings of the 2024 ACM Designing Interactive Systems ConferencePages 2946–2957https://doi.org/10.1145/3643834.3661580We present an exploratory, in-the-wild study in which a small hobby drone and a game controller were freely used by five people in their domestic environments, indoors and outdoors. All participants had motor disabilities affecting their arms and hands, ...
- research-articleJune 2024
A Buddhist Mindfulness View of Paradox: Silence and Skepticism of Language to Dismantle Paradoxes
Organization Science (INFORMS-ORGS), Volume 36, Issue 1Pages 361–386https://doi.org/10.1287/orsc.2023.17606This study explores how Buddhist mindfulness as a self-reflective practice helps individuals respond to a paradox and ultimately dismantle it. To deeply immerse myself into this context, I conducted a nine-month ethnographic fieldwork in three Korean ...
- research-articleJune 2024
Overriding (in)justice: pretrial risk assessment administration on the frontlines
FAccT '24: Proceedings of the 2024 ACM Conference on Fairness, Accountability, and TransparencyPages 480–488https://doi.org/10.1145/3630106.3658920A small but growing number of empirical studies have attempted to measure the impacts of algorithmic pretrial risk assessments on discrete policy goals such as decarceration, racial equity, and public safety. A separate but related body of work explores ...
- research-articleJuly 2024
How To Save A World: The Go-Along Interview as Game Preservation Methodology in Wurm Online
FDG '24: Proceedings of the 19th International Conference on the Foundations of Digital GamesArticle No.: 27, Pages 1–16https://doi.org/10.1145/3649921.3650017Massively multiplayer online (MMO) games boomed in the late 1990s to 2000s. In parallel, ethnographic studies of these communities emerged, generally involving participant observation and interviews. Several decades on, many MMOs have been reconfigured, ...
- research-articleMay 2024
Community, Storytelling, and Play: Making and Breaking Rituals in Destiny 2
CHI '24: Proceedings of the 2024 CHI Conference on Human Factors in Computing SystemsArticle No.: 521, Pages 1–18https://doi.org/10.1145/3613904.3642679Modern video game development relies increasingly on live service models and storytelling, putting strain on developer-player interactions and community management, the success of which is key to the success of such games. In this paper we report on a ...
- research-articleMay 2024
Augmented Reality at Zoo Exhibits: A Design Framework for Enhancing the Zoo Experience
CHI '24: Proceedings of the 2024 CHI Conference on Human Factors in Computing SystemsArticle No.: 84, Pages 1–18https://doi.org/10.1145/3613904.3642015Augmented Reality (AR) offers unique opportunities for contributing to zoos’ objectives of public engagement and education about animal and conservation issues. However, the diversity of animal exhibits pose challenges in designing AR applications that ...
- research-articleMay 2024
Leveraging Learning Collectives: How Novice Outsiders Break into an Occupation
Organization Science (INFORMS-ORGS), Volume 35, Issue 3Pages 948–973https://doi.org/10.1287/orsc.2020.14214Existing research depicts occupational learning as predominantly happening through formal education, situated learning, or a combination of the two. How career switchers might develop occupational skills outside of these established learning pathways is ...
- research-articleApril 2024
Data Work Between the Local and the Global: An Ethnography of a Healthcare Business Intelligence Unit
Proceedings of the ACM on Human-Computer Interaction (PACMHCI), Volume 8, Issue CSCW1Article No.: 40, Pages 1–28https://doi.org/10.1145/3637317This paper describes work practices at a public, non-profit healthcare business intelligence unit involved in creating BI reports and sharing these with healthcare management and professionals. Based on ethnographic fieldwork, we detail the various work ...
- research-articleSeptember 2024
PromptSet: A Programmer's Prompting Dataset
LLM4Code '24: Proceedings of the 1st International Workshop on Large Language Models for CodePages 62–69https://doi.org/10.1145/3643795.3648395The rise of capabilities expressed by large language models has been quickly followed by the integration of the same complex systems into application level logic. Algorithms, programs, systems, and companies are built around structured prompting to black ...