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Voice User Interfaces in Schools: Co-designing for Inclusion with Visually-Impaired and Sighted Pupils

Published: 02 May 2019 Publication History

Abstract

Voice user interfaces (VUIs) are increasingly popular, particularly in homes. However, little research has investigated their potential in other settings, such as schools. We investigated how VUIs could support inclusive education, particularly for pupils with visual impairments (VIs). We organised focused discussions with educators at a school, with support staff from local authorities and, through bodystorming, with a class of 27 pupils. We then ran a series of co-design workshops with participants with mixed-visual abilities to design an educational VUI application. This provided insights into challenges faced by pupils with VIs in mainstream schools, and opened a space for educators, sighted and visually impaired pupils to reflect on and design for their shared learning experiences through VUIs. We present scenarios, a design space and an example application that show novel ways of using VUIs for inclusive education. We also reflect on co-designing with mixed-visual-ability groups in this space.

Supplementary Material

ZIP File (pn7444.zip)
Two PDF files; 1) a description of the Lego design language developed as part of the co-design work reported in this paper; 2) a technical specification of the Voxtopus application prototype that resulted from the co-design process
MP4 File (paper378.mp4)
Supplemental video
MP4 File (paper378p.mp4)
Preview video

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      cover image ACM Conferences
      CHI '19: Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems
      May 2019
      9077 pages
      ISBN:9781450359702
      DOI:10.1145/3290605
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      Published: 02 May 2019

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      1. co-design
      2. education
      3. inclusion
      4. visual impairment
      5. voice user interfaces

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      • (2024)Help and The Social Construction of Access: A Case-Study from IndiaProceedings of the 26th International ACM SIGACCESS Conference on Computers and Accessibility10.1145/3663548.3675606(1-12)Online publication date: 27-Oct-2024
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