research-article

Understanding software process improvement in global software development: a theoretical framework of human factors

Authors:

Shahid Hussain,

Muhammad Manzoor Ilahi TamimyAuthors Info & Claims

ACM SIGAPP Applied Computing Review, Volume 17, Issue 2

Pages 5 - 15

https://doi.org/10.1145/3131080.3131081

Published: 03 August 2017 Publication History

Abstract

Presently, most of the software development organizations are adopting the phenomena of Global Software Development (GSD), mainly because of the significant return on investment it produces. However, GSD is a complex phenomenon and there are many challenges associated with it, especially that related to Software Process Improvement (SPI). The aim of this work is to identify humans' related success factors and barriers that could impact the SPI process in GSD organizations and proposed a theoretical framework of the factors in relation to SPI implementation. We have adopted the Systematic Literature Review (SLR) method in order to investigate the success factors and barriers. Using the SLR approach, total ten success factors and eight barriers were identified. The paper also reported the Critical Success Factors (CSFs) and Critical Barriers (CBs) for SPI implementation following the criteria of the factors having a frequency ≥ 50% as critical. Our results reveal that five out of ten factors are critical for SPI program. Moreover, total three barriers were ranked as the most critical barriers. Based on the analysis of the identified factors, we have presented a theoretical framework that has highlighted an association between the identified factors and the implementation of the SPI program in GSD environment.

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Cited By

Siddique SNaveed MAli AKeshta ISatti MIrshad AAlomari ZEdo ODiekola O(2023)An effective framework to improve the managerial activities in global software developmentNonlinear Engineering10.1515/nleng-2022-031212:1Online publication date: 22-Sep-2023
https://doi.org/10.1515/nleng-2022-0312
Saeeda HAhmad MGustavsson T(2023)Identifying and Categorizing Challenges in Large-Scale Agile Software Development Projects: Insights from Two Swedish CompaniesACM SIGAPP Applied Computing Review10.1145/3610409.361041123:2(23-43)Online publication date: 19-Jul-2023
https://dl.acm.org/doi/10.1145/3610409.3610411
Zolduoarrati ELicorish SStanger N(2023)Secondary studies on human aspects in software engineeringJournal of Systems and Software10.1016/j.jss.2023.111654200:COnline publication date: 1-Jun-2023
https://dl.acm.org/doi/10.1016/j.jss.2023.111654
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Index Terms

Understanding software process improvement in global software development: a theoretical framework of human factors
1. Software and its engineering
  1. Software creation and management
    1. Software development process management
      1. Software development methods
        Capability Maturity Model

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Systematic review of success factors and barriers for software process improvement in global software development

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Published In

cover image ACM SIGAPP Applied Computing Review

ACM SIGAPP Applied Computing Review Volume 17, Issue 2

June 2017

41 pages

ISSN:1559-6915

EISSN:1931-0161

DOI:10.1145/3131080

Editor:
Sung Y. Shin

Issue’s Table of Contents

Copyright © 2017 Copyright is held by the owner/author(s).

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Association for Computing Machinery

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Published: 03 August 2017

Published in SIGAPP Volume 17, Issue 2

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Siddique SNaveed MAli AKeshta ISatti MIrshad AAlomari ZEdo ODiekola O(2023)An effective framework to improve the managerial activities in global software developmentNonlinear Engineering10.1515/nleng-2022-031212:1Online publication date: 22-Sep-2023
https://doi.org/10.1515/nleng-2022-0312
Saeeda HAhmad MGustavsson T(2023)Identifying and Categorizing Challenges in Large-Scale Agile Software Development Projects: Insights from Two Swedish CompaniesACM SIGAPP Applied Computing Review10.1145/3610409.361041123:2(23-43)Online publication date: 19-Jul-2023
https://dl.acm.org/doi/10.1145/3610409.3610411
Zolduoarrati ELicorish SStanger N(2023)Secondary studies on human aspects in software engineeringJournal of Systems and Software10.1016/j.jss.2023.111654200:COnline publication date: 1-Jun-2023
https://dl.acm.org/doi/10.1016/j.jss.2023.111654
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Khan AYaseen GKhan MKhan F(2022)AHP‐Based Prioritization Framework for Software Outsourcing Human Resource Success Factors in Global Software DevelopmentEvolving Software Processes10.1002/9781119821779.ch7(151-173)Online publication date: 7-Jan-2022
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