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On the Collaboration Support in Information Retrieval

Published: 25 August 2017 Publication History

Abstract

Collaborative Information Retrieval (CIR) is a well-known setting in which explicit collaboration occurs among a group of users working together to solve a shared information need. This type of collaboration has been deemed as beneficial for complex or exploratory search tasks. With the multiplicity of factors impacting on the search effectiveness (e.g., collaborators’ interactions or the individual perception of the shared information need), CIR gives rise to several challenges in terms of collaboration support through algorithmic approaches. More particularly, CIR should allow us to satisfy the shared information need by optimizing the collaboration within the search session over all collaborators, while ensuring that both mutually beneficial goals are reached and that the cognitive cost of the collaboration does not impact the search effectiveness. In this survey, we propose an overview of CIR with a particular focus on the collaboration support through algorithmic approaches. The objective of this article is (a) to organize previous empirical studies analyzing collaborative search with the goal to provide useful design implications for CIR models, (b) to give a picture of the CIR area by distinguishing two main categories of models using the collaboration mediation axis, and (c) to point out potential perspectives in the domain.

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cover image ACM Computing Surveys
ACM Computing Surveys  Volume 50, Issue 4
July 2018
531 pages
ISSN:0360-0300
EISSN:1557-7341
DOI:10.1145/3135069
  • Editor:
  • Sartaj Sahni
Issue’s Table of Contents
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Publication History

Published: 25 August 2017
Accepted: 01 April 2017
Revised: 01 February 2017
Received: 01 September 2016
Published in CSUR Volume 50, Issue 4

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  1. Collaborative information retrieval
  2. collaboration support
  3. group-based mediation
  4. retrieval models
  5. role-based mediation

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Cited By

View all
  • (2024)Model of collaborative information retrieval behavior using information systems among academic researchers of medical sciencesInformation Development10.1177/02666669241227904Online publication date: 6-Feb-2024
  • (2023)An Attitude toward the Collaborative Information Behavior: A Systematic ReviewSerials Review10.1080/00987913.2023.224978349:3-4(102-112)Online publication date: 22-Sep-2023
  • (2019)CORESACM Transactions on Storage10.1145/332170415:3(1-46)Online publication date: 26-Jun-2019
  • (2018)Contrasting Search as a Learning Activity with Instructor-designed LearningProceedings of the 27th ACM International Conference on Information and Knowledge Management10.1145/3269206.3271676(167-176)Online publication date: 17-Oct-2018
  • (2018)How it HappenedProceedings of the 18th ACM/IEEE on Joint Conference on Digital Libraries10.1145/3197026.3197034(193-202)Online publication date: 23-May-2018

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