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An HCI Research Agenda for Online Science Communication

Published: 11 November 2022 Publication History

Abstract

Social media, blogs, podcasts, and other computer-mediated communication technology have become an integral way for the public to access and engage with research. However, despite the evolving challenges researchers face navigating these platforms, and the high stakes of online science communication, relatively little HCI research has focused on understanding and supporting online science communication through these participatory platforms. Through a review of the literature and a set of interviews with HCI researchers (n = 24), we identify challenges currently facing researchers who try to engage with the public about their work, and establish a research agenda for HCI to study, design, and evaluate technology to support science communication. Specifically, we advocate for the design of tools to support audience analytics, automated summary and outreach workflows, and providing quantitative and qualitative feedback about online outreach efforts, as well as additional research to elucidate the impacts of self-directed science communication efforts and the evolving roles of scientists on the participatory web. With shifting online platforms placing researchers in the role of advocates and participants in science communication, understanding and supporting these interactions is now more important than ever.

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    cover image Proceedings of the ACM on Human-Computer Interaction
    Proceedings of the ACM on Human-Computer Interaction  Volume 6, Issue CSCW2
    CSCW
    November 2022
    8205 pages
    EISSN:2573-0142
    DOI:10.1145/3571154
    Issue’s Table of Contents
    This work is licensed under a Creative Commons Attribution International 4.0 License.

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    Published: 11 November 2022
    Published in PACMHCI Volume 6, Issue CSCW2

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    Author Tags

    1. blogs
    2. chi
    3. hci
    4. outreach
    5. science communication
    6. social media

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    • (2024)"Here's Your Evidence": False Consensus in Public Twitter Discussions of COVID-19 ScienceProceedings of the ACM on Human-Computer Interaction10.1145/36870108:CSCW2(1-33)Online publication date: 8-Nov-2024
    • (2024)Not Just Novelty: A Longitudinal Study on Utility and Customization of an AI WorkflowProceedings of the 2024 ACM Designing Interactive Systems Conference10.1145/3643834.3661587(782-803)Online publication date: 1-Jul-2024
    • (2024)Co-Creating Question-and-Answer Style Articles with Large Language Models for Research PromotionProceedings of the 2024 ACM Designing Interactive Systems Conference10.1145/3643834.3660705(975-994)Online publication date: 1-Jul-2024
    • (2024)Engage Wider Audience or Facilitate Quality Answers? a Mixed-methods Analysis of Questioning Strategies for Research Sensemaking on a Community Q&A SiteProceedings of the ACM on Human-Computer Interaction10.1145/36373278:CSCW1(1-31)Online publication date: 26-Apr-2024
    • (2024)From Paper to Card: Transforming Design Implications with Generative AIProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3642266(1-15)Online publication date: 11-May-2024
    • (2024)Connecting audiences with climate change: Towards humanised and action-focused data interactionsInternational Journal of Human-Computer Studies10.1016/j.ijhcs.2024.103341192(103341)Online publication date: Dec-2024

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