extended-abstract

Reflecting on Hybrid Events: Learning from a Year of Hybrid Experiences

CHI EA '23: Extended Abstracts of the 2023 CHI Conference on Human Factors in Computing Systems

Article No.: 517, Pages 1 - 4

https://doi.org/10.1145/3544549.3583181

Published: 19 April 2023 Publication History

Abstract

The COVID-19 pandemic led to a sudden shift to virtual work and events, with the last two years enabling an appropriated and rather simulated togetherness—the hybrid mode. As we return to in-person events, it is important to reflect on not only what we learned about technologies and social justice, but about the types of events we desire, and how to re-design them accordingly. This SIG aims to reflect on hybrid events and their execution: scaling them across sectors, communities, and industries; considering trade-offs when choosing technologies; studying best practices and defining measures of “success” for hybrid events; and finally, identifying and charting the wider social, ethical, and legal implications of hybrid formats. This SIG will consolidate these topics by inviting participants to collaboratively reflect on previous hybrid experiences and what can be learned from them.

References

[1]

Cevat Giray Aksoy, Jose Maria Barrero, Nicholas Bloom, Steven J Davis, Mathias Dolls, and Pablo Zarate. 2022. Working from home around the world. Technical Report. National Bureau of Economic Research.

[2]

Cecilia R Aragon, Sarah S Poon, Andrés Monroy-Hernández, and Diana Aragon. 2009. A tale of two online communities: Fostering collaboration and creativity in scientists and children. In Proceedings of the seventh ACM conference on Creativity and cognition. 9–18.

Digital Library

[3]

Zoe M Becerra, Nadia Fereydooni, Andrew L Kun, Angus McKerral, Andreas Riener, Clemens Schartmüller, Bruce N Walker, and Philipp Wintersberger. 2021. Interactive workshops in a pandemic: the real benefits of virtual spaces. IEEE Pervasive Computing 20, 1 (2021), 35–39.

[4]

Frank Biocca, Chad Harms, and Judee K. Burgoon. 2003. Toward a More Robust Theory and Measure of Social Presence: Review and Suggested Criteria. Presence: Teleoper. Virtual Environ. 12, 5 (oct 2003), 456–480. https://doi.org/10.1162/105474603322761270

Digital Library

[5]

Pernille Bjørn, Morten Esbensen, Rasmus Eskild Jensen, and Stina Matthiesen. 2014. Does distance still matter? Revisiting the CSCW fundamentals on distributed collaboration. ACM Transactions on Computer-Human Interaction (TOCHI) 21, 5(2014), 1–26.

Digital Library

[6]

Erik Brynjolfsson, John J Horton, Adam Ozimek, Daniel Rock, Garima Sharma, and Hong-Yi TuYe. 2020. COVID-19 and remote work: An early look at US data. Technical Report. National Bureau of Economic Research.

[7]

Gregorio Convertino, Helena M Mentis, Mary Beth Rosson, Aleksandra Slavkovic, and John M Carroll. 2009. Supporting content and process common ground in computer-supported teamwork. In Proceedings of the SIGCHI conference on human factors in computing systems. 2339–2348.

Digital Library

[8]

Aldo de Moor. 2019. Co-Discovering Common Ground in a Collaborative Community: The BoostINNO Participatory Collaboration Mapping Case. In Proceedings of the 9th International Conference on Communities & Technologies-Transforming Communities. 255–262.

Digital Library

[9]

Bonnie Dowling, Drew Goldstein, Michael Park, and Holly Price. 2022. Hybrid work: Making it fit with your diversity, equity, and inclusion strategy. The McKinsey Quarterly(2022).

[10]

Monica Elling. 1985. Remote work/telecommuting a means of enhancing the quality of life, or just another method of making business more brisk?Economic and Industrial Democracy 6, 2 (1985), 239–249.

[11]

SIGCHI Executive Committee, Adriana S Vivacqua, Andrew L Kun, Cale Passmore, Helena Mentis, Josh Andres, Kashyap Todi, Luigi De Russis, Matt Jones, Naomi Yamashita, Neha Kumar, Nicola J Bidwell, Pejman Mirza-Babaei, Priya Kumar, Shaowen Bardzell, Simone Kriglstein, Stacy M. Branham, Susan Dray, Susanne Boll, and Tamara Clegg. 2022. Exploring Hybrid: A (Hybrid) SIG to Discuss Hybrid Conferences. In Extended Abstracts of the 2022 CHI Conference on Human Factors in Computing Systems (New Orleans, LA, USA) (CHI EA ’22). Association for Computing Machinery, New York, NY, USA, Article 164, 3 pages. https://doi.org/10.1145/3491101.3516405

Digital Library

[12]

Luke Haliburton, Pawel W. Wozniak, Albrecht Schmidt, and Jasmin Niess. 2021. Charting the Path: Requirements and Constraints for Technology-Supported Walking Meetings. Proc. HCI 5, CSCW2, Article 347 (oct 2021), 31 pages. https://doi.org/10.1145/3476088

Digital Library

[13]

E.T. Hall. 1966. The Hidden Dimension. Doubleday. https://books.google.com.lb/books?id=u-wyAAAAMAAJ

[14]

Christoph Hilberath, Julie Kilmann, Deborah Lovich, Thalia Tzanetti, Allison Bailey, Stefanie Beck, Elizabeth Kaufman, Bharat Khandelwal, Felix Schuler, and Kristi Woolsey. 2020. Hybrid work is the new remote work. Boston Consulting Group.[en línea], Recuperado de: https://www. bcg. com/publications/2020/managing-remote-work-and-optimizing-hybridworking-models(2020).

[15]

Julie S Hui and Shelly D Farnham. 2016. Designing for inclusion: Supporting gender diversity in independent innovation teams. In Proceedings of the 19th International Conference on Supporting Group Work. 71–85.

Digital Library

[16]

Sonia Jaffe and Jenna Butler. 2021. What is hybrid?www.microsoft.com/en-us/research/project/the-new-future-of-work/articles/what-is-hybrid/.

[17]

Jay P Mulki, Fleura Bardhi, Felicia G Lassk, and Jayne Nanavaty-Dahl. 2009. Set up remote workers to thrive. MIT Sloan Management Review 51, 1 (2009), 63.

[18]

Michael Muller, Kate Ehrlich, Tara Matthews, Adam Perer, Inbal Ronen, and Ido Guy. 2012. Diversity among enterprise online communities: collaborating, teaming, and innovating through social media. In Proc. CHI. 2815–2824.

Digital Library

[19]

Thomas Neumayr, Banu Saatçi, Sean Rintel, Clemens Nylandsted Klokmose, and Mirjam Augstein. 2021. What was Hybrid? A Systematic Review of Hybrid Collaboration and Meetings Research. CoRR abs/2111.06172(2021). arXiv:2111.06172https://arxiv.org/abs/2111.06172

[20]

Renee Obringer, Benjamin Rachunok, Debora Maia-Silva, Maryam Arbabzadeh, Roshanak Nateghi, and Kaveh Madani. 2021. The overlooked environmental footprint of increasing Internet use. Resources, Conservation and Recycling 167 (2021), 105389. https://doi.org/10.1016/j.resconrec.2020.105389

[21]

Payod Panda, Molly Jane Nicholas, Mar Gonzalez-Franco, Kori Inkpen, Eyal Ofek, Ross Cutler, Ken Hinckley, and Jaron Lanier. 2022. AllTogether: Effect of Avatars in Mixed-Modality Conferencing Environments. In Proc. CHIWORK(Durham, NH, USA) (CHIWORK 2022). ACM, Article 8. https://doi.org/10.1145/3533406.3539658

Digital Library

[22]

Irene Rae, Gina Venolia, John C. Tang, and David Molnar. 2015. A Framework for Understanding and Designing Telepresence. In Proc. CSCW (Vancouver, BC, Canada) (CSCW ’15). ACM, New York, USA, 1552–1566. https://doi.org/10.1145/2675133.2675141

Digital Library

[23]

Sean Rintel, Abigail Sellen, Sonia Jaffe, Hecht Brent, John Tang, Kori Inkpen, and Bill Buxton. 2021. Hybrid meetings guide. www.microsoft.com/en-us/research/project/the-new-future-of-work/articles/hybrid-meetings-guide/.

[24]

David A. Shamma. 2022. Making the First Hybrid CHI in 2022. chi2022.acm.org/2022/09/16/making-the-first-hybrid-chi-in-2022/.

[25]

Mel Slater, Martin Usoh, and Anthony Steed. 1994. Depth of Presence in Virtual Environments. Presence: Teleoperators and Virtual Environments 3, 2 (Jan. 1994), 130–144. https://doi.org/10.1162/pres.1994.3.2.130

Digital Library

[26]

Jaime Teevan and 24 co authors. 2021. The New Future of Work: Research from Microsoft into the Pandemic’s Impact on Work Practices. Technical Report MSR-TR-2021-1. Microsoft. https://www.microsoft.com/en-us/research/publication/the-new-future-of-work-research-from-microsoft-into-the-pandemics-impact-on-work-practices/

[27]

Himanshu Verma, Marios Constantinides, Sailin Zhong, Abdallah El Ali, and Hamed S. Alavi. 2021. SensiBlend: Sensing Blended Experiences in Professional and Social Contexts. In Adj. Proc. UbiComp/ISWC (Virtual, USA) (UbiComp ’21). ACM, New York, USA, 491–495. https://doi.org/10.1145/3460418.3479268

Digital Library

Cited By

Kumar NSharma S(2024)Transforming Traditions of University Convocations Through Virtual PlatformsNew Technologies in Virtual and Hybrid Events10.4018/979-8-3693-2272-7.ch014(278-294)Online publication date: 12-Jul-2024
https://doi.org/10.4018/979-8-3693-2272-7.ch014
Ringland KCarstensdottir ETung MSeetharaman BEagle TBaltaxe-Admony LWeatherwax K(2024)Together in the Mikrokosmos: Exploring Disabled Embodied Experiences in Designed Sociotechnical WorldsProceedings of the ACM on Human-Computer Interaction10.1145/36869748:CSCW2(1-39)Online publication date: 8-Nov-2024
https://dl.acm.org/doi/10.1145/3686974
Muller MKantosalo AMaher MMartin CWalsh G(2024)GenAICHI 2024: Generative AI and HCI at CHI 2024Extended Abstracts of the CHI Conference on Human Factors in Computing Systems10.1145/3613905.3636294(1-7)Online publication date: 11-May-2024
https://dl.acm.org/doi/10.1145/3613905.3636294
Show More Cited By

Index Terms

Reflecting on Hybrid Events: Learning from a Year of Hybrid Experiences
1. Human-centered computing
  1. Human computer interaction (HCI)
    1. HCI theory, concepts and models
    2. Interaction paradigms

Recommendations

Hybrid Events: Mediating Collocated Participation
CSCW '18 Companion: Companion of the 2018 ACM Conference on Computer Supported Cooperative Work and Social Computing

This workshop invites the CSCW community to explore hybrid events - large collocated events where technology is used to support audience participation. We argue that the technology landscape has changed since the early studies in CSCW towards this ...
Generalizing Action Systems to Hybrid Systems
FTRTFT '00: Proceedings of the 6th International Symposium on Formal Techniques in Real-Time and Fault-Tolerant Systems

Action systems have been used successfully to describe discrete systems, i.e., systems with discrete control acting upon a discrete state space. In this paper we extend the action system approach to hybrid systems by defining continuous action systems. ...
Hybrid Action Systems

Comments

Please enable JavaScript to view thecomments powered by Disqus.

Information & Contributors

Information

Published In

cover image ACM Conferences

CHI EA '23: Extended Abstracts of the 2023 CHI Conference on Human Factors in Computing Systems

April 2023

3914 pages

ISBN:9781450394222

DOI:10.1145/3544549

Editors:
Albrecht Schmidt
LMU Munich, Germany
,
Kaisa Väänänen
Tampere University, Finland
,
Tesh Goyal
Google Research, USA
,
Per Ola Kristensson
University of Cambridge, UK
,
Anicia Peters
University of Namibia, Namibia

Copyright © 2023 Owner/Author.

Permission to make digital or hard copies of part or all of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for third-party components of this work must be honored. For all other uses, contact the Owner/Author.

Sponsors

SIGCHI: ACM Special Interest Group on Computer-Human Interaction

Publisher

Association for Computing Machinery

New York, NY, United States

Publication History

Published: 19 April 2023

Check for updates

Author Tags

Qualifiers

Extended-abstract
Research
Refereed limited

Conference

CHI '23

Sponsor:

SIGCHI

CHI '23: CHI Conference on Human Factors in Computing Systems

April 23 - 28, 2023

Hamburg, Germany

Acceptance Rates

Overall Acceptance Rate 6,164 of 23,696 submissions, 26%

Upcoming Conference

CHI '25

Sponsor:
sigchi

CHI Conference on Human Factors in Computing Systems

April 26 - May 1, 2025

Yokohama , Japan

Contributors

Other Metrics

View Article Metrics

Bibliometrics & Citations

Bibliometrics

Article Metrics

6
Total Citations
View Citations
279
Total Downloads

Downloads (Last 12 months)156
Downloads (Last 6 weeks)29

Reflects downloads up to 18 Nov 2024

Other Metrics

View Author Metrics

Citations

Cited By

Kumar NSharma S(2024)Transforming Traditions of University Convocations Through Virtual PlatformsNew Technologies in Virtual and Hybrid Events10.4018/979-8-3693-2272-7.ch014(278-294)Online publication date: 12-Jul-2024
https://doi.org/10.4018/979-8-3693-2272-7.ch014
Ringland KCarstensdottir ETung MSeetharaman BEagle TBaltaxe-Admony LWeatherwax K(2024)Together in the Mikrokosmos: Exploring Disabled Embodied Experiences in Designed Sociotechnical WorldsProceedings of the ACM on Human-Computer Interaction10.1145/36869748:CSCW2(1-39)Online publication date: 8-Nov-2024
https://dl.acm.org/doi/10.1145/3686974
Muller MKantosalo AMaher MMartin CWalsh G(2024)GenAICHI 2024: Generative AI and HCI at CHI 2024Extended Abstracts of the CHI Conference on Human Factors in Computing Systems10.1145/3613905.3636294(1-7)Online publication date: 11-May-2024
https://dl.acm.org/doi/10.1145/3613905.3636294
Papageorgiou AChalkia A(2024)The Digital Transformation of Hybrid and Virtual Meetings and Events in the Greek Meetings IndustryRecent Advancements in Tourism Business, Technology and Social Sciences10.1007/978-3-031-54342-5_6(83-94)Online publication date: 28-Apr-2024
https://doi.org/10.1007/978-3-031-54342-5_6
Boudouraki AElmimouni HOrduna MPerez PGonzalez-Sosa ECesar PGutiÉRrez JWood TAhumada-Newhart VFischer J(2023)Emerging Telepresence Technologies for Hybrid Meetings: an Interactive WorkshopCompanion Publication of the 2023 Conference on Computer Supported Cooperative Work and Social Computing10.1145/3584931.3611283(547-552)Online publication date: 14-Oct-2023
https://dl.acm.org/doi/10.1145/3584931.3611283
Irfan ANawaz ATurab MAzeem MAdnan MMehmood AAhmed SAshraf A(2023)Go Together: Bridging the Gap between Learners and Teachers2023 7th International Multi-Topic ICT Conference (IMTIC)10.1109/IMTIC58887.2023.10178623(1-7)Online publication date: 10-May-2023
https://doi.org/10.1109/IMTIC58887.2023.10178623

View Options

Login options

Check if you have access through your login credentials or your institution to get full access on this article.

Full Access

Get this Publication

View options

PDF

View or Download as a PDF file.

eReader

View online with eReader.

Full Text

View this article in Full Text.

HTML Format

View this article in HTML Format.

Media

Figures

Other

Tables

View full text|Download PDF

View Table of Contents