Practicing without a license: Design research as psychotherapy

T Hirsch - Proceedings of the 2020 CHI Conference on Human …, 2020 - dl.acm.org
Proceedings of the 2020 CHI Conference on Human Factors in Computing Systems, 2020dl.acm.org
This paper considers the potential for participants to experience psychotherapeutic effects
through their involvement in design research. Drawing on literature in human-computer
interaction, psychotherapy, and feminist sociology, I argue that vulnerable participants may
experience qualitative interviews therapeutically when they engage in reflexive activity
about sensitive topics with researchers who employ psychotherapeutic techniques that
encourage disclosure and reflection. I discuss ethical concerns and suggest the need for …
This paper considers the potential for participants to experience psychotherapeutic effects through their involvement in design research. Drawing on literature in human-computer interaction, psychotherapy, and feminist sociology, I argue that vulnerable participants may experience qualitative interviews therapeutically when they engage in reflexive activity about sensitive topics with researchers who employ psychotherapeutic techniques that encourage disclosure and reflection. I discuss ethical concerns and suggest the need for trauma-informed research practices, updated consent procedures, and revised pedagogy that better support researchers and participants engaged in emotionally charged encounters.
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