research-article

Mobile payment: classic approaches to promote consumer adoption

Authors:

Philip Reiting,

Andreas Mladenow,

Christine Strauss,

Gabriele KotsisAuthors Info & Claims

MoMM '20: Proceedings of the 18th International Conference on Advances in Mobile Computing & Multimedia

Pages 84 - 93

https://doi.org/10.1145/3428690.3429182

Published: 19 January 2021 Publication History

Abstract

The development and diffusion of smartphones has led to many new trends, among them a new payment solution in the form of mobile payment. This paper places its focus on factors influencing consumer adoption of mobile payment. The basis for this is often the technology acceptance model and unified theory of acceptance and use of technology. Several factors including perceived ease of use, perceived usefulness, performance expectancy and social influence were found to influence primary adoption while a compelling user experience, usability and enjoyment were found to be a main driver of long-term usage.

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Cited By

Shah Alam SAhmed SAhmad Kokash HShahed Mahmud MZafrin Sharnali S(2024)Utility and hedonic perception- Customers’ intention towards using of QR codes in mobile payment of Generation Y and Generation ZElectronic Commerce Research and Applications10.1016/j.elerap.2024.10138965:COnline publication date: 1-May-2024
https://dl.acm.org/doi/10.1016/j.elerap.2024.101389
Nilapun MJensuttiwetchakul T(2023)The Effect of System Quality, Information Quality, and Service Quality on the Continued Usage of Mobile Payment Application in ThailandProceedings of the 2023 6th International Conference on Software Engineering and Information Management10.1145/3584871.3584886(101-108)Online publication date: 31-Jan-2023
https://dl.acm.org/doi/10.1145/3584871.3584886
Winzer PEbert JFrühauf C(2023)Mobile Payment in Deutschland – Anbieter und GeschäftsmodelleHandlungsraum Media Management10.1007/978-3-658-41520-4_19(379-400)Online publication date: 28-Jul-2023
https://doi.org/10.1007/978-3-658-41520-4_19

Index Terms

Mobile payment: classic approaches to promote consumer adoption
1. Applied computing
  1. Electronic commerce
    1. Online shopping

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cover image ACM Other conferences

MoMM '20: Proceedings of the 18th International Conference on Advances in Mobile Computing & Multimedia

November 2020

239 pages

ISBN:9781450389242

DOI:10.1145/3428690

Editors:
Pari Delir Haghighi
Monash University, Australia
,
Ivan Salvadori
Federal University of Santa Catarina, Brazil
,
Matthias Steinbauer
Austria
,
Ismail Khalil
Johannes Kepler University Linz, Austria
,
Gabriele Kotsis
Johannes Kepler University Linz, Austria

Copyright © 2020 ACM.

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Published: 19 January 2021

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MoMM '20: The 18th International Conference on Advances in Mobile Computing and Multimedia

November 30 - December 2, 2020

Chiang Mai, Thailand

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Cited By

Shah Alam SAhmed SAhmad Kokash HShahed Mahmud MZafrin Sharnali S(2024)Utility and hedonic perception- Customers’ intention towards using of QR codes in mobile payment of Generation Y and Generation ZElectronic Commerce Research and Applications10.1016/j.elerap.2024.10138965:COnline publication date: 1-May-2024
https://dl.acm.org/doi/10.1016/j.elerap.2024.101389
Nilapun MJensuttiwetchakul T(2023)The Effect of System Quality, Information Quality, and Service Quality on the Continued Usage of Mobile Payment Application in ThailandProceedings of the 2023 6th International Conference on Software Engineering and Information Management10.1145/3584871.3584886(101-108)Online publication date: 31-Jan-2023
https://dl.acm.org/doi/10.1145/3584871.3584886
Winzer PEbert JFrühauf C(2023)Mobile Payment in Deutschland – Anbieter und GeschäftsmodelleHandlungsraum Media Management10.1007/978-3-658-41520-4_19(379-400)Online publication date: 28-Jul-2023
https://doi.org/10.1007/978-3-658-41520-4_19

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