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Early experiences with participation in persuasive technology design

Published: 12 August 2012 Publication History

Abstract

Persuasive technology, designed to change behaviors and attitudes, stands on uneasy moral ground. A key concern is the appropriateness of the means of persuasion and the intent to persuade. Engaging with those who will use the persuasive technology can ensure that it aligns with their own desires for change. This paper presents an early case study applying participatory design methods to persuasive technology in the context of a college EcoHouse. After presenting the methods and results, I synthesize lessons learned for the intersection of participatory design and persuasive technology design: begin with participants who want change, attend to power relations, promote reflection, start with simple behaviors, use examples to educate and inspire, explore designs in parallel, and be open to not designing technology. Finally, I identify challenges for future work: designing an effective design process, negotiating tensions between effectiveness and reflectiveness, and evaluating the impact of participation.

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    cover image ACM Other conferences
    PDC '12: Proceedings of the 12th Participatory Design Conference: Research Papers - Volume 1
    August 2012
    147 pages
    ISBN:9781450308465
    DOI:10.1145/2347635
    Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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    • CPSR: Computer Professionals for Social Responsibility
    • Roskilde University

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    Association for Computing Machinery

    New York, NY, United States

    Publication History

    Published: 12 August 2012

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    Author Tags

    1. participatory design
    2. persuasive technology
    3. sustainability

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    PDC '12
    Sponsor:
    • CPSR
    PDC '12: 12th Participatory Design Conference
    August 12 - 16, 2012
    Roskilde, Denmark

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    Overall Acceptance Rate 49 of 289 submissions, 17%

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    Cited By

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    • (2023)Smartphone Apps for Food Purchase Choices: A Scoping Review of Designs and Opportunities and Challenges (Preprint)Journal of Medical Internet Research10.2196/45904Online publication date: 14-Feb-2023
    • (2022)Towards Circular Fashion: Design for Community-Based Clothing Reuse and Upcycling Services under a Social Innovation PerspectiveSustainability10.3390/su1501026215:1(262)Online publication date: 23-Dec-2022
    • (2022)The Power of Live Stream Commerce: A Case Study of How Live Stream Commerce Can Be Utilised in the Traditional British Retailing SectorJournal of Open Innovation: Technology, Market, and Complexity10.3390/joitmc80200718:2(71)Online publication date: Jun-2022
    • (2022)Off-the-shelf digital tools as a resource to nurture the commonsProceedings of the Participatory Design Conference 2022 - Volume 110.1145/3536169.3537787(133-146)Online publication date: 19-Aug-2022
    • (2021)Interactive Survey Design Using Pidgin and GIFSProceedings of the 3rd African Human-Computer Interaction Conference: Inclusiveness and Empowerment10.1145/3448696.3448701(52-64)Online publication date: 8-Mar-2021
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    • (2021)Using Inspiration Cards for Designing Persuasive Technology to Improve Creative SituationsPersuasive Technology10.1007/978-3-030-79460-6_19(231-244)Online publication date: 23-Jun-2021
    • (2019)Letters to medical devices: a case study on the medical device user requirements of adolescents with type 1 diabetesBehaviour & Information Technology10.1080/0144929X.2019.160693940:1(39-48)Online publication date: 22-Apr-2019
    • (2018)Participatory design and sustainabilityProceedings of the 15th Participatory Design Conference: Short Papers, Situated Actions, Workshops and Tutorial - Volume 210.1145/3210604.3210624(1-5)Online publication date: 20-Aug-2018
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