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A proposed information systems framework for effective delivery of user research findings

Published: 22 June 2011 Publication History

Abstract

Integration of user research findings into product design process is a well-received issue. There is a tremendous research on how to conduct user research and methodologies for generating user data. However delivering that information effectively is as important as the quality of data generated through user research, since if it is not delivered effectively the impact that is demanded by the product developers would not be achieved. Therefore the requirements for the deliverables should be conceptualized before designing them, in order to have an effective integration. Thus the aim of this paper is to propose an information systems framework for effective delivery of user research findings to the product development team members. In this paper, a preliminary effort to construct this framework is made by retrieving the framework's constructs from the literature.

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DPPI '11: Proceedings of the 2011 Conference on Designing Pleasurable Products and Interfaces
June 2011
492 pages
ISBN:9781450312806
DOI:10.1145/2347504
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Published: 22 June 2011

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  1. design ethnography
  2. design research
  3. effective communication of user research findings
  4. user research deliverables

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DPPI '11

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