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Understanding mobile web and mobile search use in today's dynamic mobile landscape

Published: 30 August 2011 Publication History

Abstract

The term mobile Web is changing. Mobile is traditionally associated with on-the-move, portable and dynamic. However, with the advent of smartphones, an increasing number of users are accessing the mobile Internet via their phone while in more stationary and familiar settings, like at home or at work. This shift in the meaning of mobile is having a significant effect on mobile Web behavior. Designing great mobile Web experiences requires a deeper understanding of the information needs, behaviors and underlying motivations of mobile users. As such, the goal of this work is to study this shift and its impact on mobile Internet access, with a view to determining what this means for the future of the mobile Web and in particular mobile search. In this paper we present the results of an online diary and interview study of 18 active mobile Web users over a 4-week period focusing on how, why, where and in what situations people use the mobile Internet and mobile search. Our findings raise a new set of open research questions and point to a number of implications for enriching the experiences of mobile Web users.

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Cited By

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  • (2023)Understanding Mobile Information Needs and BehavioursAdjunct Proceedings of the 2023 ACM International Joint Conference on Pervasive and Ubiquitous Computing & the 2023 ACM International Symposium on Wearable Computing10.1145/3594739.3610760(210-214)Online publication date: 8-Oct-2023
  • (2022)Situational Recommender: Are You On the Spot, Refining Plans, or Just Bored?Proceedings of the 2022 CHI Conference on Human Factors in Computing Systems10.1145/3491102.3501909(1-19)Online publication date: 29-Apr-2022
  • (2022)The effects of simulated interruptions on mobile search tasksJournal of the Association for Information Science and Technology10.1002/asi.2457973:6(777-796)Online publication date: 26-Apr-2022
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    cover image ACM Other conferences
    MobileHCI '11: Proceedings of the 13th International Conference on Human Computer Interaction with Mobile Devices and Services
    August 2011
    781 pages
    ISBN:9781450305419
    DOI:10.1145/2037373
    Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

    Sponsors

    • Nokia
    • Swedish Institute of Computer Science: Swedish Institute of Computer Science
    • ERICSSON

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    Association for Computing Machinery

    New York, NY, United States

    Publication History

    Published: 30 August 2011

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    Author Tags

    1. context
    2. design implications
    3. diary study
    4. mobile internet
    5. mobile search
    6. mobile web
    7. user behavior

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    MobileHCI '11
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    • Swedish Institute of Computer Science

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    Overall Acceptance Rate 202 of 906 submissions, 22%

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    Cited By

    View all
    • (2023)Understanding Mobile Information Needs and BehavioursAdjunct Proceedings of the 2023 ACM International Joint Conference on Pervasive and Ubiquitous Computing & the 2023 ACM International Symposium on Wearable Computing10.1145/3594739.3610760(210-214)Online publication date: 8-Oct-2023
    • (2022)Situational Recommender: Are You On the Spot, Refining Plans, or Just Bored?Proceedings of the 2022 CHI Conference on Human Factors in Computing Systems10.1145/3491102.3501909(1-19)Online publication date: 29-Apr-2022
    • (2022)The effects of simulated interruptions on mobile search tasksJournal of the Association for Information Science and Technology10.1002/asi.2457973:6(777-796)Online publication date: 26-Apr-2022
    • (2021)Context-aware Target Apps Selection and Recommendation for Enhancing Personal Mobile AssistantsACM Transactions on Information Systems10.1145/344767839:3(1-30)Online publication date: 5-May-2021
    • (2020)“I am uncomfortable sharing what I can't see”Proceedings of the 29th USENIX Conference on Security Symposium10.5555/3489212.3489321(1929-1948)Online publication date: 12-Aug-2020
    • (2020)Designing Ambient WandererProceedings of the 2020 ACM Designing Interactive Systems Conference10.1145/3357236.3395518(1405-1418)Online publication date: 3-Jul-2020
    • (2020)The Influence of Device Type on Querying Behavior and Learning Outcomes in a Searching as Learning Task with a Laptop or SmartphoneProceedings of the 2020 Conference on Human Information Interaction and Retrieval10.1145/3343413.3378000(373-377)Online publication date: 14-Mar-2020
    • (2020)Web behavior analysis in social life loggingThe Journal of Supercomputing10.1007/s11227-020-03304-z77:2(1301-1320)Online publication date: 14-May-2020
    • (2019)Take Me OutProceedings of the 2019 Conference on Human Information Interaction and Retrieval10.1145/3295750.3298935(45-53)Online publication date: 8-Mar-2019
    • (2019)Understanding Mobile Search Task Relevance and User Behaviour in ContextProceedings of the 2019 Conference on Human Information Interaction and Retrieval10.1145/3295750.3298923(143-151)Online publication date: 8-Mar-2019
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