research-article

Digital mobilization in disaster response: the work & self-organization of on-line pet advocates in response to hurricane sandy

Authors:

Joanne I. White,

Kenneth M. AndersonAuthors Info & Claims

CSCW '14: Proceedings of the 17th ACM conference on Computer supported cooperative work & social computing

Pages 866 - 876

https://doi.org/10.1145/2531602.2531633

Published: 15 February 2014 Publication History

Abstract

This ethnographic study of a Facebook Page founded on 28 October 2012 in anticipation of Hurricane Sandy's US landfall reveals how on-line pet advocates--a large but loosely organized social movement--mobilized their ad hoc discretionary activities to more cooperative, organized work to assist numerous displaced pets. The investigation shows how innovations around 'crossposting' to create a more persistent form of visual data management were important. It describes how these innovations produced an improvised case management system around which members of the pet-advocacy crowd could collectively work to help displaced pets. The paper connects to the CSCW and organizational science literature to consider how this emergent community articulated work and structured the mission of the Page.

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Cited By

Mukhopadhyay AVenkatagiri SLuther K(2024)OSINT Research Studios: A Flexible Crowdsourcing Framework to Scale Up Open Source Intelligence InvestigationsProceedings of the ACM on Human-Computer Interaction10.1145/36373828:CSCW1(1-38)Online publication date: 26-Apr-2024
https://dl.acm.org/doi/10.1145/3637382
Silver AMorgan CMorrison D(2024)Reconceptualizing Virtual Operations Support Teams (VOSTs) as an experiential learning tool for emergency management educationRisk, Hazards & Crisis in Public Policy10.1002/rhc3.1229215:2(236-260)Online publication date: 22-Feb-2024
https://doi.org/10.1002/rhc3.12292
Abou Amsha KGronvall ESaad-Sulonen J(2023)Emergent Collaborations Outside of Organizational Frameworks: Exploring Relevant ConceptsProceedings of the 11th International Conference on Communities and Technologies10.1145/3593743.3593778(163-173)Online publication date: 29-May-2023
https://dl.acm.org/doi/10.1145/3593743.3593778
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Index Terms

Digital mobilization in disaster response: the work & self-organization of on-line pet advocates in response to hurricane sandy
1. Human-centered computing
  1. Collaborative and social computing
2. Social and professional topics

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cover image ACM Conferences

CSCW '14: Proceedings of the 17th ACM conference on Computer supported cooperative work & social computing

February 2014

1600 pages

ISBN:9781450325400

DOI:10.1145/2531602

General Chairs:
Susan Fussell
Cornell University
,
Wayne Lutters
University of Maryland, Baltimore County
,
Program Chairs:
Meredith Ringel Morris
Microsoft Research
,
Madhu Reddy
Penn State University

Copyright © 2014 ACM.

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Published: 15 February 2014

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CSCW'14: Computer Supported Cooperative Work

February 15 - 19, 2014

Maryland, Baltimore, USA

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CSCW '14 Paper Acceptance Rate 134 of 497 submissions, 27%;

Overall Acceptance Rate 2,235 of 8,521 submissions, 26%

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Cited By

Mukhopadhyay AVenkatagiri SLuther K(2024)OSINT Research Studios: A Flexible Crowdsourcing Framework to Scale Up Open Source Intelligence InvestigationsProceedings of the ACM on Human-Computer Interaction10.1145/36373828:CSCW1(1-38)Online publication date: 26-Apr-2024
https://dl.acm.org/doi/10.1145/3637382
Silver AMorgan CMorrison D(2024)Reconceptualizing Virtual Operations Support Teams (VOSTs) as an experiential learning tool for emergency management educationRisk, Hazards & Crisis in Public Policy10.1002/rhc3.1229215:2(236-260)Online publication date: 22-Feb-2024
https://doi.org/10.1002/rhc3.12292
Abou Amsha KGronvall ESaad-Sulonen J(2023)Emergent Collaborations Outside of Organizational Frameworks: Exploring Relevant ConceptsProceedings of the 11th International Conference on Communities and Technologies10.1145/3593743.3593778(163-173)Online publication date: 29-May-2023
https://dl.acm.org/doi/10.1145/3593743.3593778
Venkatagiri SMukhopadhyay AHicks DBrantly ALuther K(2023)CoSINT: Designing a Collaborative Capture the Flag Competition to Investigate MisinformationProceedings of the 2023 ACM Designing Interactive Systems Conference10.1145/3563657.3595997(2551-2572)Online publication date: 10-Jul-2023
https://dl.acm.org/doi/10.1145/3563657.3595997
Cucumak SSubaşı Ö(2022)A Critical Literature Review for Equal Participation in Human-Animal Interactions in DesignCompanion Publication of the 2022 Conference on Computer Supported Cooperative Work and Social Computing10.1145/3500868.3559467(45-49)Online publication date: 8-Nov-2022
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Vasquez F(2021)Working at the Seams of Colonial Structures: Alternative Sociotechnical Infrastructures Revealed by Hurricane MariaScience, Technology, & Human Values10.1177/0162243921105844848:2(374-400)Online publication date: 25-Nov-2021
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Gui XLi YWu Y(2021)Teacher-Guardian Collaboration for Emergency Remote Learning in the COVID-19 CrisisProceedings of the ACM on Human-Computer Interaction10.1145/34795435:CSCW2(1-26)Online publication date: 18-Oct-2021
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Ravi PIsmail AKumar N(2021)The Pandemic Shift to Remote Learning under Resource ConstraintsProceedings of the ACM on Human-Computer Interaction10.1145/34760555:CSCW2(1-28)Online publication date: 18-Oct-2021
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Chen IGibbs JLin J(2021)Understanding and Designing for Disaster Preparation on Social MediaExtended Abstracts of the 2021 CHI Conference on Human Factors in Computing Systems10.1145/3411763.3451604(1-6)Online publication date: 8-May-2021
https://dl.acm.org/doi/10.1145/3411763.3451604
Bica MPalen LHenderson JSpinney JWeinberg JNielsen E(2021)“Can’t think of anything more to do”: Public displays of power, privilege, and surrender in social media disaster monologuesHuman–Computer Interaction10.1080/07370024.2021.198239038:5-6(300-321)Online publication date: 24-Nov-2021
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