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Understanding the co-evolution of institutions, technology, and organizations: the enactment of the state government portal of Puebla

Published: 17 June 2013 Publication History

Abstract

Until recently, researchers and practitioners around the world thought that information technologies could by themselves transform government organizations. However, current studies show that there are complex relationships between information technologies, organizations, and institutions. This paper presents a preliminary theory of the co-evolution of organizational networks, institutional frameworks and technology in the development of state government portals. The theory uses the grammars of system dynamics and builds upon institutional approaches to understand interactions among all these factors in the development of information and communication technologies in government. The preliminary theory shows the relevance of networks and relations to successful portal development. Moreover, institutionalization of work practices and methods appears to be also an important success factor, and there are several interactions among the variables identified.

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    dg.o '13: Proceedings of the 14th Annual International Conference on Digital Government Research
    June 2013
    318 pages
    ISBN:9781450320573
    DOI:10.1145/2479724
    Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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    Published: 17 June 2013

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    Author Tags

    1. Puebla
    2. digital government
    3. institutional theory
    4. portal evolution and design
    5. portals
    6. system dynamics

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    Cited By

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    • (2020)Exploring Digitally Enabled Service Transformation in the Public SectorOpen Government10.4018/978-1-5225-9860-2.ch043(911-926)Online publication date: 2020
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    • (2017)Digitally enabled service transformation in UK public sectorInternational Journal of Information Management: The Journal for Information Professionals10.1016/j.ijinfomgt.2017.04.00137:4(350-356)Online publication date: 1-Aug-2017
    • (2016)Exploring Digitally Enabled Service Transformation in the Public SectorInternational Journal of Electronic Government Research10.4018/IJEGR.201610010112:4(1-14)Online publication date: 1-Oct-2016
    • (2016)Digital-enabled Service Transformation in Public SectorProceedings of the 9th International Conference on Theory and Practice of Electronic Governance10.1145/2910019.2910080(305-312)Online publication date: 1-Mar-2016
    • (2016)Simulation models in eGovernment using system dynamics: A literature survey2016 IST-Africa Week Conference10.1109/ISTAFRICA.2016.7530678(1-8)Online publication date: May-2016
    • (2014)Assessing the impacts of digital government in the creation of public valueProceedings of the 15th Annual International Conference on Digital Government Research10.1145/2612733.2612743(61-68)Online publication date: 18-Jun-2014

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