Article

Documents at Hand: Learning from Paper to Improve Digital Technologies

Authors:

Olha Bondarenko,

Ruud JanssenAuthors Info & Claims

CHI '05: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems

Pages 121 - 130

https://doi.org/10.1145/1054972.1054990

Published: 02 April 2005 Publication History

Abstract

In this paper the results of a two-year ethnographic study of the personal document management of 28 information workers is described. Both the paper and digital domain were taken into account during the study. The results reaffirmed that document management is strongly related to task management. Digital tools do not adequately support two important user needs related to task management, namely that documents should be embedded within meaningful (task-related) context information, and that they should be easily accessible for regrouping as the task goes on. In contrast, paper supports these needs very well. Following a discussion of personal document management using paper, email, and digital file folder structures, six implications are outlined for the design of digital document management systems that combine the advantages of both domains.

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Cited By

Ivanov ALedo DGrossman TFitzmaurice GAnderson F(2022)MoodCubes: Immersive Spaces for Collecting, Discovering and Envisioning Inspiration MaterialsProceedings of the 2022 ACM Designing Interactive Systems Conference10.1145/3532106.3533565(189-203)Online publication date: 13-Jun-2022
https://dl.acm.org/doi/10.1145/3532106.3533565
Yuan YRiche NMarquardt NNicholas MSeyed TRomat HLee BPahud MGoldstein JVishkaie RHolz CHinckley K(2022)Understanding Multi-Device Usage Patterns: Physical Device Configurations and Fragmented WorkflowsProceedings of the 2022 CHI Conference on Human Factors in Computing Systems10.1145/3491102.3517702(1-22)Online publication date: 29-Apr-2022
https://dl.acm.org/doi/10.1145/3491102.3517702
Rajaram SNebeling M(2022)Paper Trail: An Immersive Authoring System for Augmented Reality Instructional ExperiencesProceedings of the 2022 CHI Conference on Human Factors in Computing Systems10.1145/3491102.3517486(1-16)Online publication date: 29-Apr-2022
https://dl.acm.org/doi/10.1145/3491102.3517486
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Index Terms

Documents at Hand: Learning from Paper to Improve Digital Technologies
1. Human-centered computing

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Published In

cover image ACM Conferences

CHI '05: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems

April 2005

928 pages

ISBN:1581139985

DOI:10.1145/1054972

Conference Chairs:
Wendy Kellogg
IBM T. J. Watson Research Center
,
Shumin Zhai
IBM Almaden Research Center
,
General Chair:
Gerrit van der Veer
Vrije Universiteit, The Netherlands
,
Program Chair:
Carolyn Gale
Stanford University, USA

Copyright © 2005 ACM.

Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Published: 02 April 2005

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CHI05: CHI 2005 Conference on Human Factors in Computing Systems

April 2 - 7, 2005

Oregon, Portland, USA

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CHI '05 Paper Acceptance Rate 93 of 372 submissions, 25%;

Overall Acceptance Rate 6,199 of 26,314 submissions, 24%

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Cited By

Ivanov ALedo DGrossman TFitzmaurice GAnderson F(2022)MoodCubes: Immersive Spaces for Collecting, Discovering and Envisioning Inspiration MaterialsProceedings of the 2022 ACM Designing Interactive Systems Conference10.1145/3532106.3533565(189-203)Online publication date: 13-Jun-2022
https://dl.acm.org/doi/10.1145/3532106.3533565
Yuan YRiche NMarquardt NNicholas MSeyed TRomat HLee BPahud MGoldstein JVishkaie RHolz CHinckley K(2022)Understanding Multi-Device Usage Patterns: Physical Device Configurations and Fragmented WorkflowsProceedings of the 2022 CHI Conference on Human Factors in Computing Systems10.1145/3491102.3517702(1-22)Online publication date: 29-Apr-2022
https://dl.acm.org/doi/10.1145/3491102.3517702
Rajaram SNebeling M(2022)Paper Trail: An Immersive Authoring System for Augmented Reality Instructional ExperiencesProceedings of the 2022 CHI Conference on Human Factors in Computing Systems10.1145/3491102.3517486(1-16)Online publication date: 29-Apr-2022
https://dl.acm.org/doi/10.1145/3491102.3517486
Han FCheng YStrachan MMa X(2021)Hybrid Paper-Digital Interfaces: A Systematic Literature ReviewProceedings of the 2021 ACM Designing Interactive Systems Conference10.1145/3461778.3462059(1087-1100)Online publication date: 28-Jun-2021
https://dl.acm.org/doi/10.1145/3461778.3462059
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Brudy FLedo DPahud MHenry Riche NHolz CWaghmare ASurale HPeinado MZhang XJoyner SChandramouli BMinhas UGoldstein JBuxton WHinckley KIqbal SMacLean KChevalier FMueller S(2020)SurfaceFleet: Exploring Distributed Interactions Unbounded from Device, Application, User, and TimeProceedings of the 33rd Annual ACM Symposium on User Interface Software and Technology10.1145/3379337.3415874(7-21)Online publication date: 20-Oct-2020
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Gori JHan HBeaudouin-Lafon MIqbal SMacLean KChevalier FMueller S(2020)FileWeaverProceedings of the 33rd Annual ACM Symposium on User Interface Software and Technology10.1145/3379337.3415830(22-34)Online publication date: 20-Oct-2020
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Tholander JNormark MBernhaupt RMueller FVerweij DAndres JMcGrenere JCockburn AAvellino IGoguey ABjørn PZhao SSamson BKocielnik R(2020)Crafting Personal Information - Resistance, Imperfection, and Self-Creation in Bullet JournalingProceedings of the 2020 CHI Conference on Human Factors in Computing Systems10.1145/3313831.3376410(1-13)Online publication date: 21-Apr-2020
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Rasmussen SFritsch JHansen N(2019)A Design Archival Approach to Knowledge Production in Design Research and PracticeProceedings of the 31st Australian Conference on Human-Computer-Interaction10.1145/3369457.3369476(233-243)Online publication date: 2-Dec-2019
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