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The cognitive model: an approach to designing the human-computer interface

Author:

Allan D. SajaAuthors Info & Claims

ACM SIGCHI Bulletin, Volume 16, Issue 3

Pages 36 - 40

https://doi.org/10.1145/1044201.1044205

Published: 01 January 1985 Publication History

Abstract

People are continually creating and accessing internal representations of their current situation. I refer to this as their cognitive model. During an interaction with a computer system the person will form a cognitive model of the interaction that contains what he believes are the functions, capabilities and limitations of the system. An invalid or missing cognitive model will lead to user dis-satisfaction, a lack of confidence in the system and, hence, inefficient use of the system and human resources. The user interface, which includes off-line and on-line methods, is the link between the designer's conceptual model of the system's functions, capabilities and limitations and the user's cognitive model. The interface must present the system to the user in such a manner as to guide the user's cognitive model development to where it coincides with the designer's conceptual model. Awareness of the user's developing cognitive model will enable the production of a more effective human-computer interface.

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Cited By

Spinelli GBasharat A(2011)Multi-agent collaboration based on enhanced cognitive awareness: an architecture for agents' profiling on the semantic webExpert Systems10.1111/j.1468-0394.2011.00593.x(no-no)Online publication date: 12-Jul-2011
https://doi.org/10.1111/j.1468-0394.2011.00593.x
Basharat ASpinelli G(2009)Enabling Distributed Cognitive Collaborations on the Semantic WebHandbook of Research on Social Dimensions of Semantic Technologies and Web Services10.4018/978-1-60566-650-1.ch031(610-642)Online publication date: 2009
https://doi.org/10.4018/978-1-60566-650-1.ch031
Liang TJones C(2007)META‐DESIGN CONSIDERATIONS IN DEVELOPING MODEL MANAGEMENT SYSTEMS*Decision Sciences10.1111/j.1540-5915.1988.tb00254.x19:1(72-92)Online publication date: 7-Jun-2007
https://doi.org/10.1111/j.1540-5915.1988.tb00254.x
Show More Cited By

The cognitive model: an approach to designing the human-computer interface
1. Human-centered computing

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Published In

cover image ACM SIGCHI Bulletin

ACM SIGCHI Bulletin Volume 16, Issue 3

January 1985

27 pages

ISSN:0736-6906

DOI:10.1145/1044201

Issue’s Table of Contents

Copyright © 1985 Author.

Publisher

Association for Computing Machinery

New York, NY, United States

Publication History

Published: 01 January 1985

Published in SIGCHI Volume 16, Issue 3

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Cited By

Spinelli GBasharat A(2011)Multi-agent collaboration based on enhanced cognitive awareness: an architecture for agents' profiling on the semantic webExpert Systems10.1111/j.1468-0394.2011.00593.x(no-no)Online publication date: 12-Jul-2011
https://doi.org/10.1111/j.1468-0394.2011.00593.x
Basharat ASpinelli G(2009)Enabling Distributed Cognitive Collaborations on the Semantic WebHandbook of Research on Social Dimensions of Semantic Technologies and Web Services10.4018/978-1-60566-650-1.ch031(610-642)Online publication date: 2009
https://doi.org/10.4018/978-1-60566-650-1.ch031
Liang TJones C(2007)META‐DESIGN CONSIDERATIONS IN DEVELOPING MODEL MANAGEMENT SYSTEMS*Decision Sciences10.1111/j.1540-5915.1988.tb00254.x19:1(72-92)Online publication date: 7-Jun-2007
https://doi.org/10.1111/j.1540-5915.1988.tb00254.x
Willis MRobertson T(2006)Building effective help systemsProceedings of the 18th Australia conference on Computer-Human Interaction: Design: Activities, Artefacts and Environments10.1145/1228175.1228266(433-436)Online publication date: 20-Nov-2006
https://dl.acm.org/doi/10.1145/1228175.1228266
Eriksson IReijonen P(1990)Training computer-supported work by simulationEducation and Computing10.1016/S0167-9287(05)80060-36:1-2(129-136)Online publication date: Jul-1990
https://doi.org/10.1016/S0167-9287(05)80060-3
Yamamura TYata KYasushi TYamaguchi H(1989)A basic study on human error in communication network operationIEEE Global Telecommunications Conference, 1989, and Exhibition. 'Communications Technology for the 1990s and Beyond10.1109/GLOCOM.1989.64074(795-800)Online publication date: 1989
https://doi.org/10.1109/GLOCOM.1989.64074
Coventry L(1989)Some effects of cognitive style on learning UNIXInternational Journal of Man-Machine Studies10.1016/0020-7373(89)90012-631:3(349-365)Online publication date: 1-Sep-1989
https://dl.acm.org/doi/10.1016/0020-7373%2889%2990012-6
Liang T(1987)User interface design for decision support systems: a self-adaptive approachInformation and Management10.1016/0378-7206(87)90041-312:4(181-193)Online publication date: 1-Apr-1987
https://dl.acm.org/doi/10.1016/0378-7206%2887%2990041-3
Noah WHalpin S(1986)Adaptive user interfaces for planning and decision aids in C3I systemsIEEE Transactions on Systems, Man and Cybernetics10.1109/TSMC.1986.430900916:6(909-918)Online publication date: 1-Nov-1986
https://dl.acm.org/doi/10.1109/TSMC.1986.4309009

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