research-article

How ISO 9001 Compares With The CMM

Author:

Mark C. PaulkAuthors Info & Claims

IEEE Software, Volume 12, Issue 1

Pages 74 - 83

https://doi.org/10.1109/52.363163

Published: 01 January 1995 Publication History

Publisher Site

Abstract

The Capability Maturity Model for Software (CMM), developed by the Software Engineering Institute, and the ISO 9000 series of standards, developed by the International Standards Organization, share a common concern with quality and process management. The two are driven by similar concerns and intuitively correlated. The purpose of this report is to contrast the CMM and ISO 9001, showing both their differences and their similarities. The results of the analysis indicate that, although an ISO 9001- compliant organization would not necessarily satisfy all of the level 2 key process areas, it would satisfy most of the level 2 goals and many of the level 3 goals. Because there are practices in the CMM that are not addressed in ISO 9000, it is possible for a level 1 organization to receive ISO 9001 registration; similarly, there are areas addressed by ISO 9001 that are not addressed in the CMM.

References

[1]

Lloyd’s Register TickIT Auditors’ Course, Issue 1.4, Lloyd’s Register, Mar. 1994.

Google Scholar

[2]

Mark C. Paulk, “A Comparison of ISO 9001 and the Capability Maturity Model for Software,” Tech. Report CMU/SEI-94-TR-12, Software Eng. Inst., Pittsburgh, July 1994.

Google Scholar

[3]

M. Paulk, “Comparing ISO 9001 and the Capability Maturity Model for Software,” Software Quality J., Dec. 1993, pp. 245-256.

Crossref

Google Scholar

[4]

TickIT: A Guide to Software Quality Management System Construction and Certification Using EN29001, Issue 2.0, UK Dept. of Trade and Industry and the British Computer Society, London, 1992.

Google Scholar

[5]

F. Coallier, “How ISO 9001 Fits Into the Software World,” IEEE Software, Jan. 1994, pp. 98-100.

Digital Library

Google Scholar

[6]

M. Paulk, et al., Capability Maturity Model for Software, Version 1.1, Tech. Report CMU/SEI-93-TR-24, Software Eng. Inst., Pittsburgh, 1993.

Crossref

Google Scholar

[7]

M. Paulk, et al., Key Practices of the Capability Maturity Model, Version 1.1, Tech. Report CMU/SEI-93-TR-25, Software Eng. Inst., Pittsburgh, 1993.

Crossref

Google Scholar

[8]

ISO 9000-3: Guidelines for the Application of ISO 9001 to the Development, Supply, and Maintenance of Software, Int’l Org. for Standardization, Geneva, 1991.

Google Scholar

[9]

ISO 9001: Quality Systems — Model for Quality Assurance in Design/Development, Production, Installation, and Servicing, Int’l Org. for Standardization, Geneva, 1994.

Google Scholar

[10]

TickIT: A Guide to Software Quality Management System Construction and Certification Using EN29001, Issue 2.0, UK Dept. of Trade and Industry and the British Computer Society, London, 1992.

Google Scholar

Cited By

View all

Pardo CPino FGarca FPiattini MBaldassarre M(2012)An ontology for the harmonization of multiple standards and modelsComputer Standards & Interfaces10.1016/j.csi.2011.05.00534:1(48-59)Online publication date: 1-Jan-2012
https://dl.acm.org/doi/10.1016/j.csi.2011.05.005
Baldassarre MCaivano DPino FPiattini MVisaggio G(2012)Harmonization of ISO/IEC 9001Software Quality Journal10.1007/s11219-011-9154-720:2(309-335)Online publication date: 1-Jun-2012
https://dl.acm.org/doi/10.1007/s11219-011-9154-7
Gopal AGao G(2009)Certification in the Indian Offshore IT Services IndustryManufacturing & Service Operations Management10.1287/msom.1080.023411:3(471-492)Online publication date: 1-Jul-2009
https://dl.acm.org/doi/10.1287/msom.1080.0234
Show More Cited By

Index Terms

How ISO 9001 Compares With The CMM
1. General and reference
  1. Document types
    1. Computing standards, RFCs and guidelines

Index terms have been assigned to the content through auto-classification.

Recommendations

Measuring Maturity Goes beyond Process

We've historically determined an organizationýs process maturity by conducting a maturity assessment that evaluates whether key process areas are documented and practiced. We've assumed that the higher the maturity level, the more cost effective the ...
A critical look at ISO 9000 for software quality management

A considerable number of software suppliers report improvements in product and service quality, development costs and time to market achieved with the help of the ISO 9000 standards. Nevertheless, the ISO 9000 family has received unfavourable criticism ...
PROCESSUS – Integration of SEI CMM and ISO quality models

Integration of the two best-known quality management models for software production and maintenance, the Capability Maturity Model and the ISO 9001 Model (including ISO 9000-3) is of great interest for both the European and the American software market. ...

Comments

Please enable JavaScript to view thecomments powered by Disqus.

Information & Contributors

Information

Published In

IEEE Software Volume 12, Issue 1

January 1995

115 pages

ISSN:0740-7459

Issue’s Table of Contents

Publisher

IEEE Computer Society Press

Washington, DC, United States

Publication History

Published: 01 January 1995

Author Tags

Qualifiers

Research-article

Contributors

Other Metrics

View Article Metrics

Bibliometrics & Citations

Bibliometrics

Article Metrics

18
Total Citations
View Citations
0
Total Downloads

Downloads (Last 12 months)0
Downloads (Last 6 weeks)0

Reflects downloads up to 19 Sep 2024

Other Metrics

View Author Metrics

Citations

Cited By

View all

Pardo CPino FGarca FPiattini MBaldassarre M(2012)An ontology for the harmonization of multiple standards and modelsComputer Standards & Interfaces10.1016/j.csi.2011.05.00534:1(48-59)Online publication date: 1-Jan-2012
https://dl.acm.org/doi/10.1016/j.csi.2011.05.005
Baldassarre MCaivano DPino FPiattini MVisaggio G(2012)Harmonization of ISO/IEC 9001Software Quality Journal10.1007/s11219-011-9154-720:2(309-335)Online publication date: 1-Jun-2012
https://dl.acm.org/doi/10.1007/s11219-011-9154-7
Gopal AGao G(2009)Certification in the Indian Offshore IT Services IndustryManufacturing & Service Operations Management10.1287/msom.1080.023411:3(471-492)Online publication date: 1-Jul-2009
https://dl.acm.org/doi/10.1287/msom.1080.0234
Ramasubbu NBalan R(2009)The impact of process choice in high maturity environmentsProceedings of the 31st International Conference on Software Engineering10.1109/ICSE.2009.5070551(529-539)Online publication date: 16-May-2009
https://dl.acm.org/doi/10.1109/ICSE.2009.5070551
Ramasubbu NMithas SKrishnan MKemerer C(2008)Work dispersion, process-based learning, and offshore software development performanceMIS Quarterly10.5555/2017366.201737732:2(437-458)Online publication date: 1-Jun-2008
https://dl.acm.org/doi/10.5555/2017366.2017377
Vitharana PMone M(2008)Measuring Critical Factors of Software Quality ManagementInformation Resources Management Journal10.4018/irmj.200804010221:2(18-37)Online publication date: 1-Apr-2008
https://dl.acm.org/doi/10.4018/irmj.2008040102
Ramasubbu NBalan RDubinsky YChulani SKruchten P(2008)Towards governance schemes for distributed software development projectsProceedings of the 1st international workshop on Software development governance10.1145/1370720.1370725(11-14)Online publication date: 12-May-2008
https://dl.acm.org/doi/10.1145/1370720.1370725
Liu JChen VChan CLie T(2008)The impact of software process standardization on software flexibility and project management performanceInformation and Software Technology10.1016/j.infsof.2008.01.00250:9-10(889-896)Online publication date: 1-Aug-2008
https://dl.acm.org/doi/10.1016/j.infsof.2008.01.002
Agrawal MChari K(2007)Software Effort, Quality, and Cycle TimeIEEE Transactions on Software Engineering10.1109/TSE.2007.2933:3(145-156)Online publication date: 1-Mar-2007
https://dl.acm.org/doi/10.1109/TSE.2007.29
Yoo CYoon JLee BLee CLee JHyun SWu C(2006)A unified model for the implementation of both ISO 9001Journal of Systems and Software10.1016/j.jss.2005.06.04279:7(954-961)Online publication date: 1-Jul-2006
https://dl.acm.org/doi/10.1016/j.jss.2005.06.042
Show More Cited By

Abstract

References

Cited By

Index Terms

Recommendations

Measuring Maturity Goes beyond Process

A critical look at ISO 9000 for software quality management

PROCESSUS – Integration of SEI CMM and ISO quality models

Comments

Information

Published In

Publisher

Publication History

Author Tags

Qualifiers

Contributors

Other Metrics

Bibliometrics

Article Metrics

Other Metrics

Citations

Cited By

View options

Figures

Other

Share

Share this Publication link

Share on social media

Affiliations