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From awareness to connectedness: the design and deployment of presence displays

Published: 22 April 2006 Publication History

Abstract

Computer displays can be helpful for making users aware of the remote presence of friends and family. In many of the research projects that have explored the use of novel displays, the real goal is to improve a user's sense of connectedness to those remote loved ones. However, very few have leveraged a user-centered design process or empirically studied the effects of using a display on users' sense of awareness and connectedness. In this paper, we present our multi-phase, user-centered design process for building displays that support awareness and connectedness: Presence Displays, which are physical, peripheral awareness displays of online presence of close friends or family. We present evidence, from a 5-week long field study, that these displays provide significantly better awareness of and connectedness to a loved one, than a traditional graphical display of online presence.

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      cover image ACM Conferences
      CHI '06: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
      April 2006
      1353 pages
      ISBN:1595933727
      DOI:10.1145/1124772
      Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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      Published: 22 April 2006

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      Author Tags

      1. awareness
      2. connectedness
      3. design process
      4. field study
      5. peripheral display

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      CHI06: CHI 2006 Conference on Human Factors in Computing Systems
      April 22 - 27, 2006
      Québec, Montréal, Canada

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      Cited By

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      • (2024)Light Bridge: Improving social connectedness through ambient spatial interactionProceedings of the 2024 ACM Designing Interactive Systems Conference10.1145/3643834.3660689(1658-1665)Online publication date: 1-Jul-2024
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      • (2023)Sharing Speaker Heart Rate with the Audience Elicits Empathy and Increases PersuasionPersuasive Technology10.1007/978-3-031-30933-5_1(3-21)Online publication date: 19-Apr-2023
      • (2022)Designing for Shared Remote Video ExperiencesProceedings of the 25th International Academic Mindtrek Conference10.1145/3569219.3569354(219-229)Online publication date: 16-Nov-2022
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