article

Investigating the Adoption of ERP Systems: : A Perspective from Case Study in Jordan

Authors:

Sahem Isam Al-Adwan,

Abdel salam Abdel hammed HabahbehAuthors Info & Claims

Journal of Information Technology Research (JITR), Volume 13, Issue 1

Pages 96 - 117

https://doi.org/10.4018/JITR.2020010107

Published: 01 January 2020 Publication History

Abstract

Software usability is one of the important issues of human computer interaction. It is a critical quality factor that controls the quality and the performance of any interactive software. This study aims to investigate the impact of usability attributes on end-user's acceptance of enterprise resource planning by extending the technology acceptance model to include five usability attributes, namely: task support, presentation, navigation, learnability and memorability. At the time of writing this article, to the best-known knowledge, there have been no studies in Jordan that have investigated the impact of software usability on the end users' continuous intention to use an enterprise resource planning system. The proposed research model is validated by conducting a survey from Dawacom Pharmacies based in Amman, Jordan. The results show that nine out of eleven hypotheses are significant. The findings indicate that all attributes have a significant impact on user acceptance. Except, the task support does not have a significant effect on perceived usefulness and perceived ease of use.

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Cited By

Zhang J(2022)Application of Rhino Modeling Software in Product Fading Surface Modeling Design from the Perspective of ComputerMobile Information Systems10.1155/2022/87940292022Online publication date: 1-Jan-2022
https://dl.acm.org/doi/10.1155/2022/8794029
Bamufleh DAlmalki MAlmohammadi RAlharbi E(2021)User Acceptance of Enterprise Resource Planning (ERP) Systems in Higher Education InstitutionsInternational Journal of Enterprise Information Systems10.4018/IJEIS.20211001.oa117:4(138-157)Online publication date: 1-Oct-2021
https://dl.acm.org/doi/10.4018/IJEIS.20211001.oa1

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Investigating the Adoption of ERP Systems: A Perspective from Case Study in Jordan

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cover image Journal of Information Technology Research

Journal of Information Technology Research Volume 13, Issue 1

Jan 2020

166 pages

ISSN:1938-7857

EISSN:1938-7865

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Published: 01 January 2020

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Cited By

Zhang J(2022)Application of Rhino Modeling Software in Product Fading Surface Modeling Design from the Perspective of ComputerMobile Information Systems10.1155/2022/87940292022Online publication date: 1-Jan-2022
https://dl.acm.org/doi/10.1155/2022/8794029
Bamufleh DAlmalki MAlmohammadi RAlharbi E(2021)User Acceptance of Enterprise Resource Planning (ERP) Systems in Higher Education InstitutionsInternational Journal of Enterprise Information Systems10.4018/IJEIS.20211001.oa117:4(138-157)Online publication date: 1-Oct-2021
https://dl.acm.org/doi/10.4018/IJEIS.20211001.oa1

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