article

From Human-Centered Design to Disabled User & Ecosystem Centered Design in Case of Assistive Interactive Systems

Authors:

Marine Guffroy,

Vigouroux Nadine,

Christophe Kolski,

Frédéric Vella,

Philippe TeutschAuthors Info & Claims

International Journal of Sociotechnology and Knowledge Development, Volume 9, Issue 4

Pages 28 - 42

https://doi.org/10.4018/IJSKD.2017100103

Published: 01 October 2017 Publication History

Abstract

This article aims to revisit and to adapt the Norman's theory of action by focusing on the design of interactive systems for disabled people. The background section demonstrates that there is a need to include all the stakeholders involved in the environment of the disabled person in the design process, constituting his or her ecosystem. Then the adaptation of the Norman's theory action, considering explicitly the ecosystem is justified; examples of the both role of the disabled people and members of his/her ecosystem are given for the seven components of Norman's model. Two cases studies are after presented to illustrate the crucial role of the ecosystem in case of assistive interactive system design. The benefits of taking into account the ecosystem in the design of interactive systems for disabled persons are discussed. The article ends with a conclusion and research perspectives.

References

[1]

AllenM.McGrenereJ.PurvesB. 2007. The design and field evaluation of PhotoTalk: A digital image communication application for people with aphasia. In Proc. ASSETS' 07, Tempe, AZ, October 15-17.

Digital Library

[2]

American Psychiatric Association. 2013. DSM-V.

[3]

Antona, M., Ntoa, S., Adami, I., & Stephanidis, C. 2009. User Requirements Elicitation for Universal Access. In C. Stephanidis, Ed. The universal access handbook. CRC Press.

[4]

BentonL.JohnsonH.AshwinE.BrosnanM.GrawemeyerB. 2012, May. Developing IDEAS: Supporting children with autism within a participatory design team. In Proceedings of the SIGCHI conference on Human factors in computing systems pp. 2599-2608. ACM.

Digital Library

[5]

BrockA.VinotJ. L.OriolaB.KammounS.TruilletP.JouffraisC. 2010, September. Méthodes et outils de conception participative avec des utilisateurs non-voyants. In Proceedings of the 22nd Conference on l'Interaction Homme-Machine pp. 65-72. ACM.

Digital Library

[6]

Cockton, G., Lárusdóttir, M., Gregory, P., & Cajander, Å. 2016. Integrating User-Centred Design in Agile Development. In Integrating User-Centred Design in Agile Development pp. 1-46. Springer International Publishing.

[7]

Davies, R., Marcella, S., McGrenere, J., & Purves, B. 2004. The ethnographically informed participatory design of a PD application to support communication No. 77-78, pp. 153-160. ACM.

Digital Library

[8]

FrauenbergerC.GoodJ.AlcornA. 2012, June. Challenges, opportunities and future perspectives in including children with disabilities in the design of interactive technology. In Proceedings of the 11th International Conference on Interaction Design and Children pp. 367-370. ACM.

Digital Library

[9]

Guffroy, M. 2017, april. Adaptation of evaluation methods in the design of a digital application for a young audience with autism spectrum disorders {PhD Thesis}. University of Le Mans, France. in French Retrieved from http://www.theses.fr/s84867

[10]

Gulliksen, J., Goransson, B., Boivie, I., Blomkvist, S., Persson, J., & Cajander, Å. 2003. Key principles for user-centred systems design. Behaviour & Information Technology, 226, 397-409.

[11]

GuerrierY.KolskiC.PoirierF. 2013, September. Towards a communication system for people with athetoid cerebral palsy. In IFIP Conference on Human-Computer Interaction pp. 681-688. Springer.

Digital Library

[12]

GuerrierY.NaveteurJ.KolskiC.PoirierF. 2014, July. Communication System for Persons with Cerebral Palsy - In Situ Observation of Social Interaction Following Assisted Information Request. In International Conference on Computers for Handicapped Persons pp. 419-426. Springer.

[13]

ISO. 1998. I. 9241: Ergonomic requirements for office work with visual display terminals-Part 11: Guidance on usability.

[14]

De LeoG.LeroyG. 2008, June. Smartphones to facilitate communication and improve social skills of children with severe autism spectrum disorder: special education teachers as proxies. In Proceedings of the 7th international conference on Interaction design and children pp. 45-48. ACM.

Digital Library

[15]

Markopoulos, P., Timmermans, A. A., Beursgens, L., Van Donselaar, R., & Seelen, H. A. 2011, August. Us' em: The user-centered design of a device for motivating stroke patients to use their impaired arm-hand in daily life activities. In 2011 Annual International Conference of the IEEE Engineering in Medicine and Biology Society, EMBC pp. 5182-5187. IEEE.

[16]

Marti, P., & Bannon, L. J. 2009. Exploring user-centred design in practice: Some caveats. Knowledge, Technology & Policy, 221, 7-15.

[17]

Muller, M. J., & Kuhn, S. 1993. Participatory design. Communications of the ACM, 366, 24-28.

Digital Library

[18]

Newell, A. F., & Cairns, A. Y. 1993. Designing for extraordinary users. Ergonomics in Design, 14, 10-16.

[19]

Newell, A. F., & Gregor, P. 2002. Design for older and disabled people-where do we go from here? Universal Access in the Information Society, 21, 3-7.

[20]

Norman, D. A. 1986. Cognitive engineering. In Norman, D. A., & Draper, S. W. Eds., User centred system design: new perspectives on human computer interaction pp. 31-61. Hillsdale, NJ: Erlbaum.

[21]

Norman, D. A. 1988. The psychology of everyday things. New York: Basic Books.

[22]

Norman, D. A. 2013. The design of everyday things: Revised and expanded edition. AZ: Basic Books.

[23]

Phillips, B., & Zhao, H. 1993. Predictors of assistive technology abandonment. Assistive Technology, 51, 36-45. 10171664

[24]

Riemer-Reiss, M. L., & Wacker, R. R. 1999. Assistive Technology Use and Abandonment among College Students with Disabilities. International Electronic Journal for Leadership in Learning, 323.

[25]

Ritter, F. E., Baxter, G. D., & Churchill, E. F. 2014. Foundations for designing user-centered systems: what system designers need to know about people. Springer Science & Business Media.

Digital Library

[26]

Roche, A., Lespinet-Najib, V., & André, J. M. 2014, July. Development of a pedagogical aid tool for pupils with multiple disabilities: setting up a systemic design method. In Congress of applied Psychology. UCAP.

[27]

Sauzin, D., Vella, F., & Vigouroux, N. 2014. SoKeyTo: a tool to design universal accessible interfaces. In Proceeding of International Conference on Applied Human Factors and Ergonomics AHFE 2014 pp. 659-670. Poland.

[28]

Sears, A., & Hanson, V. L. 2012. Representing users in accessibility research. ACM Transactions on Accessible Computing, 42, 7.

Digital Library

[29]

Vella, F., Sauzin, D., Truillet, P., Vial, A., & Vigouroux, N. 2015, March. Co-design of the Medical Assistive and Transactional Technologies system. In Journées RITS 2015 pp. pp-122.

[30]

WHO World Health Organization. 2010. ICD10 International Classification of Diseases.

Cited By

Grimme SKollakidou ASønderskov Zarp CHornecker EKrüger NGraf PMarchetti E(2023)Floor Cleaners as Helper Pets: Projecting Assistive Robots’ Agency on Zoomorphic AffordancesSN Computer Science10.1007/s42979-023-01769-24:4Online publication date: 29-Apr-2023
https://dl.acm.org/doi/10.1007/s42979-023-01769-2
Forbrig PDittmar AKühn M(2023)Supporting a Deeper Understanding of Users in Robot-Assisted Therapies by Two-Level PersonasDesign for Equality and Justice10.1007/978-3-031-61688-4_7(80-90)Online publication date: 28-Aug-2023
https://dl.acm.org/doi/10.1007/978-3-031-61688-4_7
Kolski CVigouroux NGuerrier YVella FGuffroy M(2023)A First Step Towards an Ecosystem Meta-model for Human-Centered Design in Case of Disabled UsersEngineering Interactive Computer Systems. EICS 2023 International Workshops and Doctoral Consortium10.1007/978-3-031-59235-5_2(11-19)Online publication date: 27-Jun-2023
https://dl.acm.org/doi/10.1007/978-3-031-59235-5_2
Show More Cited By

From Human-Centered Design to Disabled User & Ecosystem Centered Design in Case of Assistive Interactive Systems
1. Human-centered computing
  1. Interaction design
    1. Interaction design process and methods
2. Social and professional topics
  1. Professional topics
    1. Computing profession
  2. User characteristics

Recommendations

Adaptation of User-Centered Design Approaches to Abilities of People with Disabilities
Computers Helping People with Special Needs
Abstract
The goal of this paper is to report how the adaptation of user centered (UCD) design approaches meet the specificities of impaired persons and their ecosystem for the design of interactive systems. Adapted UCD methods are illustrated through three ...
A First Step Towards an Ecosystem Meta-model for Human-Centered Design in Case of Disabled Users
Engineering Interactive Computer Systems. EICS 2023 International Workshops and Doctoral Consortium
Abstract
The involvement of the ecosystem or social environment of the disabled user is considered as very useful and even essential for the human-centered design of assistive technologies. In the era of model-based approaches, the modeling of the ...
User centered inclusive design process: a 'situationally-induced impairments and disabilities' perspective
HCI'13: Proceedings of the 15th international conference on Human-Computer Interaction: human-centred design approaches, methods, tools, and environments - Volume Part I

Mobile phones provide many functions to improve people's daily lives. However, there are some difficulties to apply the specialty of the mobile device on existing simple schematics of drawings and the approaches. Moreover, regarding handicapped people as ...

Comments

Please enable JavaScript to view thecomments powered by Disqus.

Information & Contributors

Information

Published In

cover image International Journal of Sociotechnology and Knowledge Development

International Journal of Sociotechnology and Knowledge Development Volume 9, Issue 4

October 2017

57 pages

ISSN:1941-6253

EISSN:1941-6261

Issue’s Table of Contents

Publisher

IGI Global

United States

Publication History

Published: 01 October 2017

Author Tags

Qualifiers

Article

Contributors

Other Metrics

View Article Metrics

Bibliometrics & Citations

Bibliometrics

Article Metrics

19
Total Citations
View Citations
0
Total Downloads

Downloads (Last 12 months)0
Downloads (Last 6 weeks)0

Reflects downloads up to 20 Dec 2024

Other Metrics

View Author Metrics

Citations

Cited By

Grimme SKollakidou ASønderskov Zarp CHornecker EKrüger NGraf PMarchetti E(2023)Floor Cleaners as Helper Pets: Projecting Assistive Robots’ Agency on Zoomorphic AffordancesSN Computer Science10.1007/s42979-023-01769-24:4Online publication date: 29-Apr-2023
https://dl.acm.org/doi/10.1007/s42979-023-01769-2
Forbrig PDittmar AKühn M(2023)Supporting a Deeper Understanding of Users in Robot-Assisted Therapies by Two-Level PersonasDesign for Equality and Justice10.1007/978-3-031-61688-4_7(80-90)Online publication date: 28-Aug-2023
https://dl.acm.org/doi/10.1007/978-3-031-61688-4_7
Kolski CVigouroux NGuerrier YVella FGuffroy M(2023)A First Step Towards an Ecosystem Meta-model for Human-Centered Design in Case of Disabled UsersEngineering Interactive Computer Systems. EICS 2023 International Workshops and Doctoral Consortium10.1007/978-3-031-59235-5_2(11-19)Online publication date: 27-Jun-2023
https://dl.acm.org/doi/10.1007/978-3-031-59235-5_2
Oliveira KGuidini Gonçalves TKolski CLepreux SDelcroix VAllouche NGuerrier YPudlo P(2022)Évaluation initiale d’un outil d’aide à la communication pour des personnes atteintes de la maladie de ParkinsonAdjunct Proceedings of the 33rd Conference on l'Interaction Humain-Machine10.1145/3502178.3529112(1-7)Online publication date: 5-Apr-2022
https://dl.acm.org/doi/10.1145/3502178.3529112
Motahar TGhosh IWiese J(2022)Identifying factors that inhibit self-care behavior among individuals with severe spinal cord injuryProceedings of the 2022 CHI Conference on Human Factors in Computing Systems10.1145/3491102.3517658(1-16)Online publication date: 29-Apr-2022
https://dl.acm.org/doi/10.1145/3491102.3517658
Garcia JBrock A(2022)CandyFly: Bringing fun to drone pilots with disabilities through adapted and adaptable interactionsProceedings of the 2022 CHI Conference on Human Factors in Computing Systems10.1145/3491102.3517568(1-13)Online publication date: 29-Apr-2022
https://dl.acm.org/doi/10.1145/3491102.3517568
Vella FClastres-Babou FVigouroux NTruillet PCalmels CMercadier CGigaud KIssanchou MGourinovitch KGaraix A(2022)User Centred Method to Design a Platform to Design Augmentative and Alternative Communication Assistive TechnologiesHCI International 2022 – Late Breaking Papers: HCI for Health, Well-being, Universal Access and Healthy Aging10.1007/978-3-031-17902-0_40(559-571)Online publication date: 26-Jun-2022
https://dl.acm.org/doi/10.1007/978-3-031-17902-0_40
Blanchard EDuvivier DKolski CLepreux S(2022)Towards a Framework for Detecting Temporary Obstacles and Their Impact on Mobility for Diversely Disabled UsersHCI in Mobility, Transport, and Automotive Systems10.1007/978-3-031-04987-3_32(475-488)Online publication date: 26-Jun-2022
https://dl.acm.org/doi/10.1007/978-3-031-04987-3_32
Kabir KAlsaleem AWiese J(2021)The Impact of Spinal Cord Injury on Participation in Human-Centered ResearchProceedings of the 2021 ACM Designing Interactive Systems Conference10.1145/3461778.3462122(1902-1914)Online publication date: 28-Jun-2021
https://dl.acm.org/doi/10.1145/3461778.3462122
Guerrier YKolski CDelcroix V(2021)Vers une modélisation d'utilisateur avec paralysie cérébrale pour la conception de système interactifAdjunct Proceedings of the 32nd Conference on l'Interaction Homme-Machine10.1145/3451148.3458636(1-6)Online publication date: 13-Apr-2021
https://dl.acm.org/doi/10.1145/3451148.3458636
Show More Cited By

View Options

View options

Media

Figures

Other

Tables

View Issue’s Table of Contents