The Mediator Role of Organizational Support in the Relationship between Organizational Identity and Organizational Stress
The purpose of this research is to test the theoretical model developed for the mediator role of perceived organizational support in the relationship .
- Pub. date: November 15, 2020
- Pages: 643-652
- 917 Downloads
- 1492 Views
- 9 Citations
The purpose of this research is to test the theoretical model developed for the mediator role of perceived organizational support in the relationship between organizational identity and organizational stress. The research is conducted with 320 teachers who work in preschools, primary schools, elementary schools, and high schools. The data were collected using organizational stress scale, perceived organizational support scale, organizational identity scale, and personal information form. The direct and indirect relationships between perceived organizational support, organizational stress, and level of organizational identity were analysed using the Structural Equation Model. The proposed structural model was verified by the analyses. It is observed that the relationships between all variables in the research have significant values and their goodness of fit indices were within the acceptable level. The results of the analyses showed that, organizational identity significantly predicts organizational stress and perceived organizational support. It was also found that the impact of organizational identity on organizational stress was fully mediated by perceived organizational support. According to these results, organizational support plays a mediating role in the relationship between organizational identity and organizational stress.
Keywords: Organizational stress, organizational identity, organizational support.
References
Abdel-Halim, A. A. (1978). Employee affective responses to organizational stress: Moderating effects of job characteristics. Personnel Psychology, 31(3), 561-579. https://doi.org/10.1111/j.1744-6570.1978.tb00463.x
Areekkuzhiyil, S. (2014). Factors influencing the organizational stress among teachers working in higher education sector in Kerala: An empirical analysis. Research and Pedagogic Interventions, 2(2), 1-15.
Arnold, R., Collington, S., Manley, H., Rees, S., Soanes, J., & Williams, M. (2019). The team behind the team: Exploring the organizational stressor experiences of sport science and management staff in elite sport. Journal of Applied Sport Psychology, 31(1), 7-26.
Balaban, J. (2000). Temel egitimde ogretmenlerin stress kaynaklari ve basa cikma teknikleri [Teachers' stress sources and coping techniques in basic education]. Pamukkale University Journal of Education Faculty/ Pamukkale Universitesi Egitim Fakultesi Dergisi, 7, 27-45.
Balci, A. (1993). Universite ogretim elemanlari is stresi olcegi [University faculty members job stress scale]. Ankara University Journal of Educational Sciences/ Ankara Universitesi Egitim Bilimleri Dergisi, 2(26), 315-334. https://doi.org/10.1501/Egifak_0000000524
Baltas, Z., & Baltas, A. (1990). Stres ve basa cikma yollari [Stress and ways to cope]. Remzi.
Bankins, S., & Waterhouse, J. (2019). Organizational identity, image, and reputation: Examining the influence on perceptions of employer attractiveness in public sector organizations. International Journal of Public Administration, 42(3), 218-229. https://doi.org/10.1080/01900692.2018.1423572
Baron, R. M., & Kenny, D. A. (1986). The moderator-mediator variable distinction in social psychological research: Conceptual, strategic and statistical considerations. Journal of Personality and Social Psychology, 51(6), 1173-1182.
Boren, J. P., & Veksler, A. E. (2015). Communicatively restricted organizational stress (CROS) I: Conceptualization and overview. Management Communication Quarterly, 29(1), 28-55. https://doi.org/10.1177/0893318914558744
Brown, A., & Starkey K. (2000). Organizational identity and learning: A psychodynamic perspective. Academy of Management Review, 25(2), 102-120.
Chang, Y. C., & Bangsri, A. (2020). Thai students' perceived teacher support on their reading ability: Mediating effects of self-efficacy and sense of school belonging. International Journal of Educational Methodology, 6(2), 435-445.
Clark, M. A., Rudolph, C. W., Zhdanova, L., Michel, J. S., & Baltes, B. B. (2017). Organizational support factors and work–family outcomes: Exploring gender differences. Journal of Family Issues, 38(11), 1520-1545. https://doi.org/10.1177/0192513X15585809
Cranwell-Ward, J., & Abbey, A. (2005).Organizational stress. Springer.
Dhalla, R. (2007). The construction of organizational identity: Key contributing external and intra-organizational factors. Corporate Reputation Review, 10(4), 245-260.
Dutton J., Dukerich J., & Harquail, C.V. (1994) Organizational images and membership commitment. Administrative Science Quarterly, 34, 239-263.
Echeverri, P. (2018). Co-creating sociality: Organizational identity and marketing in voluntary organizations. The Service Industries Journal, 38(5-6), 282-302. https://doi.org/10.1080/02642069.2017.1374373
Eisenberger, R., Fasolo, P., & Davis-LaMastro, V. (1990).Perceived organizational support and employee diligence, commitment, and innovation. Journal of Applied Psychology, 75(1), 51-59. https://doi.org/10.1037/0021-9010.75.1.51
Eisenberger, R., Huntington, R., Hutchison, S., & Sowa, D. (1986). Perceived organizational support. Journal of Applied Psychology, 71(3), 500–507. https://doi.org/10.1037/0021-9010.71.3.500
Feitler, F. C., & Tokar, E. B. (1986). School administrators and organizational stress: Matching theory, hunches and data. Journal of Educational Administration, 24(2), 254-271
Fuller, C. M., Simmering, M. J., Atinc, G., Atinc, Y., & Babin, B. J. (2016).Common methods variance detection in business research. Journal of Business Research, 69(8), 3192-3198.
Gioia, D. A., & Thomas, J. B. (1996) Identity, image, and issue interpretation: Sense making during strategic change in academia. Administrative Science Quarterly, 41(3), 370-403.
Gioia, D. A. (1998) From individual to organizational identity. In D. A. Whetten & P. C. Godfrey (Eds.), Identity in organizations: building theory through conversation (pp. 17-31). Sage.
Gioia, D. A., Schultz M., & Corley, K. (2000).Organizational identity, image, and adaptive instability.The Academy of Management Review, 25(1), 63–81. https://doi.org/10.2307/259263
Giray, M. D., & Sahin D. (2012). Algilanan orgutsel destek, yonetici ve calisma arkadaslari destegi olcekleri: Gecerlik ve guvenirlik calismasi [Perceived organizational, supervisor and coworker support scales: A study for validity and reliability]. Turkish Psychology Articles / Turk Psikoloji Yazilari, 15(30), 1-9.
Hatch, M. J., & Schultz, M. (1997). Relations between organizational culture, identity and image. European Journal of Marketing, 31(5/6), 356-365 https://doi.org/10.1108/eb060636
Hatch, M. J., & Schultz, M. (2002).The dynamics of organizational identity. Human Relations, 55(8), 989-1018.
Higazee, M. Z. A., Rayan, A., & Khalil, M. (2016). Relationship between job stressors and organizational support among Jordanian nurses. American Journal of Nursing Research, 4(3), 51-55.
Hurst, R. R., & Pattath, P. (2019). Organizational identity in acculturation in cross-border acquisitions: Implications for HRD practitioners in global M&A. Human Resource Development International, 22(1), 44-67. https://doi.org/10.1080/13678868.2018.1488487
Kanbur E., & Canbek M. (2018), Algilanan orgutsel adaletin orgutsel sinizm uzerine etkisi: Algilanan orgutsel destegin aracilik rolu [The effect of perceived organizational justice on organizational cynicism: Mediating role of perceived organizational support]. Business & Management Studies: An International Journal, 6(3), 36-57. https://doi.org/10.15295/bmij.v6i3.317
Karagoz, Y. (2017). SPSS ve AMOS uygulamali nitel-nicel-karma bilimsel arastirma yontemleri ve yayin etigi [SPSS and AMOS applied qualitative-quantitative-mixed scientific research methods and publication ethics]. Nobel.
Kilic, R., Yumusak, S., & Yildiz, H. (2013). Banka calisanlarinin maruz kaldiklari bireysel ve orgutsel stress kaynaklari arasindaki iliskilerin incelenmesi [Investigation of the relationships between individual and organizational stress sources subject to bank employees]. Eskisehir Osmangazi University FEAS Journal/ Eskisehir Osmangazi Universitesi IIBF Dergisi, 8(2), 71-92.
Koc, M. H. (2018). Okul mudurleri tarafindan yapilan ogretmendenetimlerine iliskin ilkokul mudurlerinin gorusleri [Primary school principals’ views on school principals’ activities for the supervision of teachers]. Marmara University Ataturk Education Faculty Journal of Educational Sciences/ Marmara Universitesi Ataturk Egitim Fakultesi Egitim Bilimleri Dergisi, 48(48), 91-110.
Kocyigit, S. C., Ozturk. E., Bal, E. C., & Ozturk, V. (2010). Muhasebe meslek mensuplarinin orgutsel stress kaynaklarini belirlemeye yonelik bir arastirma: Ankara ili ornegi [A research on determining the organizational stress sources of accounting professionals: the case of Ankara]. Eskisehir Osmangazi University Journal of Social Sciences/ Eskisehir Osmangazi Universitesi Sosyal Bilimler Dergisi, 11(1), 253-275.
Korkmaz, E. V., & Koseoglu, G. (2018).Calisanlarin orgutsel destek ve stress algilamalari uzerine bir arastirma [A research on organizational support and stress determination of employees]. Journal of Social and Humanities Sciences Research, 5(29), 3798-3805.
Lam, L. W., Liu, Y., & Loi, R. (2016). Looking intra-organizationally for identity cues: Whether perceived organizational support shapes employees’ organizational identification. Human Relations, 69(2), 345-367.
Luo, H. (2020). Review of research progress on perceived organizational support and organizational identity. Open Journal of Business and Management, 8(2), 809-819.
Mert, P., & Ozgenel, M. (2020). A relational research on paternalist leadership behaviors perceived by teachers and teachers' performance. Educational Policy Analysis and Strategic Research, 15(2), 41-60. https://doi.org/10.29329/epasr.2020.251.3
Mesmer-Magnus, J. R., Asencio, R., Seely, P. W., & DeChurch, L. A. (2018). How organizational identity affects team functioning: The identity instrumentality hypothesis. Journal of Management, 44(4), 1530-1550. https://doi.org/10.1177/0149206315614370
Meyers, L. S., Gamst, G., & Guarino, A. J. (2006). Applied multivariate research: Design and interpretation. Sage.
Mohanty, S. P. (2017). Organizational role stress of secondary school teachers with reference to gender and management. Journal on School Educational Technology, 13(2), 14-19.
Podsakoff, P. M., MacKenzie, S. B., Lee, J. Y., & Podsakoff, N. P. (2003). Common method biases in behavioral research: A critical review of the literature and recommended remedies. Journal of Applied Psychology, 88(5), 879-903.
Randall, R., Nielsen, K., & Houdmont, J. (2019). Process evaluation for stressor reduction interventions in sport. Journal of Applied Sport Psychology, 31(1), 47-64.
Robson, C., & McCartan, K. (2011). Real world research. John Wiley & Sons Ltd.
Soysal, A. (2009). Farkli sektorlerde calisan isgorenlerde orgutsel stress kaynaklari: Kahramanmaras ve Gaziantep’te bir arastirma [Organizational stress sources in employees working in different sectors: A research in Kahramanmaras and Gaziantep]. Journal of Suleyman Demirel University Faculty of Economics and Administrative Sciences/ Suleyman Demirel Universitesi Iktisadi ve Idari Bilimler Fakultesi Dergisi, 14(2), 333-359.
Spurgeon, P., Mazelan, P., & Barwell, F. (2012). The organizational stress measure: An integrated methodology for assessing job-stress and targeting organizational interventions. Health Services Management Research, 25(1), 7-15. https://doi.org/10.1258/hsmr.2011.011016
Stamper, C. L., & Johlke, M. C. (2003). The Impact of perceived organizational support on the relationship between boundary spanner role stress and work outcomes. Journal of Management, 29(4), 569–588. https://doi.org/10.1016/S0149-2063_03_00025-4
Sahin, E. (2014). Ortaogretim kurumlarinda orgutsel kimlik, orgutsel imaj, orgutsel ozdeslesme ve orgutsel adalet (Bursa ornegi) [Organizational identity, organizational image, organizational identification and organizational justice in secondary education institutions (Bursa example)] [Unpublished doctoral dissertation]. Ege University.
Sanli, O., & Arabaci, I. B. (2016). Lise ogretmenlerinin orgutsel kimlik algilarinin bazi degiskenler acisindan incelenmesi [Examining the organizational identity perceptions of high school teachers in terms of some variables]. Bartin University Journal of Education Faculty/ Bartin Universitesi Egitim Fakultesi Dergisi, 5(2), 443- 458.
Tabachnick, B. G., & Fidell, L. S. (2013).Using multivariate statistics (6th ed.). Pearson Education.
Tanriverdi, H., & Kilic, N. (2016). Algilananorgutseldestekveorgutselyabancilasmaarasindakiiliskininincelenmesi [Examining the relationship between perceived organizational support and organizational alienation]. Hacettepe University Sociological Research E-Journal/ Hacettepe Universitesi Sosyolojik Arastirmalar E-Dergisi, 1(1), 1-18.
Tore, E. (2017). Ogretmenlerin mesleki gelisimi isin atolye calismasi modeline dayali bir uygulamanin gelistirilmesi ve degerlendirilmesi [Development and evaluation of an application based on the workshop model for teachers' professional development]. Marmara University Ataturk Education Faculty Journal of Educational Sciences/ Marmara Universitesi Ataturk Egitim Fakultesi Egitim Bilimleri Dergisi, 46(46), 133-150
Tore, E. (2018a). An examination of the mediating role of organizational citizenship behaviour on the effect of intrinsic motivation on job performance of teachers. International Journal of Interdisciplinary Social Science Studies, 4(2), 4-12.
Tore, E. (2018b). 21. Yuzyilda egitimle ilgili yonelimler [Education-related trends in the 21st century]. In S. Hali & E. Tore (Eds.), Egitime giris [Introduction to education] (pp. 277-299). Pegem.
Tore, E. (2019). Ogretmenlerin orgute duyduklari duygusal bagliliklarinin tanimlanmis ve tanimlanmamis rol davranislari uzerindeki etkisinin incelenmesi [Effect of the affective commitment to the organization on in-role/extra role behaviors of teachers]. Kastamonu Education Journal/ Kastamonu Egitim Dergisi, 27(5), 2015-2025. doi:10.24106/kefdergi.3242
Turunc, O., & Celik, M. (2010). Calisanlarin algiladiklari orgutsel destek ve is stresinin orgutsel ozdeslesme ve is performansina etkisi [Organizational support perceived by employees and the impact of work stress on organizational identification and job performance]. Management and Economics: Journal of Celal Bayar University Faculty of Economics and Administrative Sciences/ Yonetim ve Ekonomi: Celal Bayar Universitesi Iktisadi ve Idari Bilimler Fakultesi Dergisi, 17(2), 183-206.
Van Dick, R., Ciampa, V., & Liang, S. (2018).Shared identity in organizational stress and change. Current Opinion in Psychology, 23, 20-25. https://doi.org/10.1016/j.copsyc.2017.11.005
Wayne, S. J., Shore, L. M., & Liden, R. C. (1997). Perceived organizational support and leader-member exchange: A social exchange perspective. Academy of Management journal, 40(1), 82-111. https://doi.org/10.2307/257021
Weinberg, A., Bond, F., Cooper, C., & Sutherland, V. J. (2010). Organizational stress management: A strategic approach. Palgrave Macmillan.