Governance Design of Collaborative Intelligence for Public Policy and Services
Authors: 
Yu-Che Chen, Helen Liu, Yi-Fan WangAuthors Info & Claims
Pages 146 - 155
Abstract
The existing literature presents an opportunity to address the governance challenge of collaborative intelligence for public policy and services. This paper seizes the opportunity by developing a governance framework for public value creation. This proposed framework builds on a novel conceptualization of collaborative intelligence that advances collaboration as the governance goal and treats technology-enabled platforms as central to collaboration. This framework draws from the scholarly foundation of collaborative governance that focuses on rules and addresses levels and dynamics. Moreover, this framework integrates both technological and administrative dimensions. The important advancements of this proposed framework lie both in treating AI as an actor in governance structures and processes and in understanding the interactions between technologies and rules. Another important contribution is to integrate various mechanisms of collaborative public service production into this unified governance framework for collaborative intelligence.
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June 2024
1089 pages
ISBN:9798400709883
DOI:10.1145/3657054
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Published: 11 June 2024
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dg.o 2024
dg.o 2024: 25th Annual International Conference on Digital Government Research
June 11 - 14, 2024
Taipei, Taiwan
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