research-article

How Do You Zoom?: A Survey Study of How Users Configure Video-Conference Tools for Online Meetings

Authors:

Karolina Balogova,

Duncan BrumbyAuthors Info & Claims

CHIWORK '22: Proceedings of the 1st Annual Meeting of the Symposium on Human-Computer Interaction for Work

Article No.: 5, Pages 1 - 7

https://doi.org/10.1145/3533406.3533408

Published: 08 June 2022 Publication History

Abstract

Many knowledge workers now spend prolonged hours on video calls each day. However, it is unclear how people set up their videoconferencing tools now that they are highly accustomed to this communication medium. To investigate this, we distributed an online questionnaire that explored 115 users’ videoconferencing setup preferences, asking them about their typical video and camera setup for meetings. We structure the reporting of results around four themes: (1) video layout preferences, (2) camera preferences, (3) self-view window preferences, and (4) multitasking behaviour during meetings. Results show that participants preferred using the active speaker view when joining large meetings with a single key presenter, and the grid view when on social calls and meetings requiring collaboration. Regarding the self-view window — most of the survey respondents reported that they have the self-view window enabled during meetings so that they could check on their own appearance throughout meetings. That said, many left this feature on because they were unaware that the self-view window could be disabled while still sharing their video with others. We discuss the implications of these findings for improving our understanding of how people use and configure their online video meeting tools.

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Cited By

Park GPanda PTankelevitch LRintel S(2024)The CoExplorer Technology Probe: A Generative AI-Powered Adaptive Interface to Support Intentionality in Planning and Running Video MeetingsProceedings of the 2024 ACM Designing Interactive Systems Conference10.1145/3643834.3661507(1638-1657)Online publication date: 1-Jul-2024
https://dl.acm.org/doi/10.1145/3643834.3661507
Hosseinkashi YTankelevitch LPool JCutler RMadan C(2024)Meeting Effectiveness and Inclusiveness: Large-scale Measurement, Identification of Key Features, and Prediction in Real-world Remote MeetingsProceedings of the ACM on Human-Computer Interaction10.1145/36373708:CSCW1(1-39)Online publication date: 26-Apr-2024
https://dl.acm.org/doi/10.1145/3637370
Guydish AFox Tree J(2024)Small talk in videoconferencing improves conversational experience and fosters relationshipsCognition and Emotion10.1080/02699931.2024.2392178(1-13)Online publication date: 28-Aug-2024
https://doi.org/10.1080/02699931.2024.2392178
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How Do You Zoom?: A Survey Study of How Users Configure Video-Conference Tools for Online Meetings

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CHIWORK '22: Proceedings of the 1st Annual Meeting of the Symposium on Human-Computer Interaction for Work

June 2022

215 pages

ISBN:9781450396554

DOI:10.1145/3533406

Copyright © 2022 ACM.

Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than the author(s) must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected].

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Published: 08 June 2022

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CHIWORK 2022

CHIWORK 2022: 2022 Symposium on Human-Computer Interaction for Work

June 8 - 9, 2022

NH, Durham, USA

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Cited By

Park GPanda PTankelevitch LRintel S(2024)The CoExplorer Technology Probe: A Generative AI-Powered Adaptive Interface to Support Intentionality in Planning and Running Video MeetingsProceedings of the 2024 ACM Designing Interactive Systems Conference10.1145/3643834.3661507(1638-1657)Online publication date: 1-Jul-2024
https://dl.acm.org/doi/10.1145/3643834.3661507
Hosseinkashi YTankelevitch LPool JCutler RMadan C(2024)Meeting Effectiveness and Inclusiveness: Large-scale Measurement, Identification of Key Features, and Prediction in Real-world Remote MeetingsProceedings of the ACM on Human-Computer Interaction10.1145/36373708:CSCW1(1-39)Online publication date: 26-Apr-2024
https://dl.acm.org/doi/10.1145/3637370
Guydish AFox Tree J(2024)Small talk in videoconferencing improves conversational experience and fosters relationshipsCognition and Emotion10.1080/02699931.2024.2392178(1-13)Online publication date: 28-Aug-2024
https://doi.org/10.1080/02699931.2024.2392178
Seitz JBenke IHeinzl AMaedche A(2024)The Impact of Video Meeting Systems on Psychological User StatesInternational Journal of Human-Computer Studies10.1016/j.ijhcs.2023.103178182:COnline publication date: 1-Feb-2024
https://dl.acm.org/doi/10.1016/j.ijhcs.2023.103178
Kao DMubarrat SJoshi APandita SMousas CLiang HRatan R(2024)Exploring how gender-anonymous voice avatars influence women’s performance in online computing group workInternational Journal of Human-Computer Studies10.1016/j.ijhcs.2023.103146181:COnline publication date: 1-Jan-2024
https://dl.acm.org/doi/10.1016/j.ijhcs.2023.103146
Wolfengagen VIsmailova LKosikov SSlieptsov IDohrn SMarenkov AZaytsev V(2024)Semantic configuration model with natural transformationsCognitive Systems Research10.1016/j.cogsys.2023.10118583:COnline publication date: 4-Mar-2024
https://dl.acm.org/doi/10.1016/j.cogsys.2023.101185
Chan SQiu LLam J(2024)An Investigation into the Stress-Buffering Effects of Nature Virtual Backgrounds in Video CallsApplied Psychology Readings10.1007/978-981-97-4802-0_10(169-180)Online publication date: 8-Aug-2024
https://doi.org/10.1007/978-981-97-4802-0_10
Öçlü BRiedl‬ RWhelan EActon T(2024)Combating Videoconference Fatigue: A Pilot Study on the Effects of Video LayoutsInformation Systems and Neuroscience10.1007/978-3-031-58396-4_27(309-317)Online publication date: 26-Jul-2024
https://doi.org/10.1007/978-3-031-58396-4_27
Vorauer J(2023)Taking a look in the virtual mirror: Implications of self-observation by White individuals during online intergroup exchanges for their own and their racialized partners’ experienceGroup Processes & Intergroup Relations10.1177/13684302231208102Online publication date: 16-Nov-2023
https://doi.org/10.1177/13684302231208102
Abramczuk KBohdanowicz ZMuczyński BSkorupska KCnotkowski D(2023)Meet me in VR! Can VR space help remote teams connectInternational Journal of Human-Computer Studies10.1016/j.ijhcs.2023.103104179:COnline publication date: 1-Nov-2023
https://dl.acm.org/doi/10.1016/j.ijhcs.2023.103104

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