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The Effect of Training Communication Medium on the Social Constructs Co-Presence, Engagement, Rapport, and Trust: Explaining how training communication medium affects the social constructs co-presence, engagement, rapport, and trust

Published: 29 November 2022 Publication History

Abstract

Communication performance is highly context sensitive and difficult to quantify. In the SCOTTIE project (Systematic Communication Objectives and Telecommunications Technology Investigations and Evaluations), the goal is to investigate the impact of the communication medium on team performance and effectiveness. The human decision to travel or replace travel with telecommunications can be extracted from SCOTTIE, rather than relying on intuition and opinion. This poster analyzes four social communication constructs and compares them in Face-to-Face, Video Conferencing, and Virtual Reality training scenarios. Co-presence, engagement, rapport, and trust were the four constructs. Data from 105 participants across the three between-subject conditions showed that engagement was the only construct that had a statistically significant difference between the three training environments.

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Cited By

View all
  • (2024)Integrating Embodied Social Presence Theory and Process Virtualization Theory to assess business process virtualizability: The mediating role of embodied co-presencePLOS ONE10.1371/journal.pone.030542319:6(e0305423)Online publication date: 14-Jun-2024
  • (2023)Comparing Perceptions of Performance Across Virtual Reality, Video Conferencing, and Face-to-Face Collaborations2023 IEEE International Conference on Systems, Man, and Cybernetics (SMC)10.1109/SMC53992.2023.10394218(4556-4561)Online publication date: 1-Oct-2023

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    cover image ACM Conferences
    VRST '22: Proceedings of the 28th ACM Symposium on Virtual Reality Software and Technology
    November 2022
    466 pages
    ISBN:9781450398893
    DOI:10.1145/3562939
    Permission to make digital or hard copies of part or all of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for third-party components of this work must be honored. For all other uses, contact the Owner/Author.

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    Publication History

    Published: 29 November 2022

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    • Advanced Research Projects Agency-Energy (ARPA-E), U.S. Department of Energy

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    VRST '22

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    Overall Acceptance Rate 66 of 254 submissions, 26%

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    Cited By

    View all
    • (2024)Integrating Embodied Social Presence Theory and Process Virtualization Theory to assess business process virtualizability: The mediating role of embodied co-presencePLOS ONE10.1371/journal.pone.030542319:6(e0305423)Online publication date: 14-Jun-2024
    • (2023)Comparing Perceptions of Performance Across Virtual Reality, Video Conferencing, and Face-to-Face Collaborations2023 IEEE International Conference on Systems, Man, and Cybernetics (SMC)10.1109/SMC53992.2023.10394218(4556-4561)Online publication date: 1-Oct-2023

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