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Supporting the Onboarding of 3D Printers through Conversational Agents

Published: 13 September 2021 Publication History

Abstract

In view of its capacity to create physical objects for a wide range of different potential applications, 3D printing has become increasingly popular over the years. However, given its scope of application, 3D printing can be challenging. Novice users often need assistance from experts, who are not always available. Recent interest in the development of conversational agents opens up the possibility of assisting novice users in their interactions with 3D printers, thus improving their experience. In this paper, we illustrate a potential concept of a conversational agent and present a prototype of a Telegram chatbot to improve the user experience of 3D printing.

Supplementary Material

Supplemental files (3473856.3474010_poster.pdf)
Supplemental files (3473856.3474010_User-Journey-Map.pdf)

References

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Cited By

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  • (2023)PrintAssist—a conversational human-machine interface for 3D printersi-com10.1515/icom-2022-004522:1(3-17)Online publication date: 16-Mar-2023
  • (2023)Conversational Interfaces in IoT Ecosystems: Where We Are, What Is Still MissingProceedings of the 22nd International Conference on Mobile and Ubiquitous Multimedia10.1145/3626705.3627775(279-293)Online publication date: 3-Dec-2023

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cover image ACM Other conferences
MuC '21: Proceedings of Mensch und Computer 2021
September 2021
613 pages
ISBN:9781450386456
DOI:10.1145/3473856
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than the author(s) must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected].

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 13 September 2021

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Author Tags

  1. 3D Printing
  2. Conversational Agents
  3. Human-Machine Interface
  4. Internet-of-Things

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  • Short-paper
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  • Refereed limited

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MuC '21
MuC '21: Mensch und Computer 2021
September 5 - 8, 2021
Ingolstadt, Germany

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Cited By

View all
  • (2023)PrintAssist—a conversational human-machine interface for 3D printersi-com10.1515/icom-2022-004522:1(3-17)Online publication date: 16-Mar-2023
  • (2023)Conversational Interfaces in IoT Ecosystems: Where We Are, What Is Still MissingProceedings of the 22nd International Conference on Mobile and Ubiquitous Multimedia10.1145/3626705.3627775(279-293)Online publication date: 3-Dec-2023

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