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“You, Move There!”: Investigating the Impact of Feedback on Voice Control in Virtual Environments

Authors:

Mitchell Baxter,

Justin Edwards,

Benjamin R. Cowan,

Julie R. WilliamsonAuthors Info & Claims

CUI '21: Proceedings of the 3rd Conference on Conversational User Interfaces

Article No.: 14, Pages 1 - 9

https://doi.org/10.1145/3469595.3469609

Published: 27 July 2021 Publication History

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Abstract

Current virtual environment (VEs) input techniques often overlook speech as a useful control modality. Speech could improve interaction in multimodal VEs by enabling users to address objects, locations, and agents, yet research on how to design effective speech for VEs is limited. Our paper investigates the effect of agent feedback on speech VE experiences. Through a lab study, users commanded agents to navigate a VE, receiving either auditory, visual or behavioural feedback. Based on a post interaction semi-structured interview, we find that the type of feedback given by agents is critical to user experience. Specifically auditory mechanisms are preferred, allowing users to engage with other modalities seamlessly during interaction. Although command-like utterances were frequently used, it was perceived as contextually appropriate, ensuring users were understood. Many also found it difficult to discover speech-based functionality. Drawing on these, we discuss key challenges for designing speech input for VEs.

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Cited By

Wang ZYuan LWang LJiang BZeng W(2024)VirtuWander: Enhancing Multi-modal Interaction for Virtual Tour Guidance through Large Language ModelsProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3642235(1-20)Online publication date: 11-May-2024
https://dl.acm.org/doi/10.1145/3613904.3642235
Hombeck JVoigt HLawonn K(2024)Voice user interfaces for effortless navigation in medical virtual reality environmentsComputers & Graphics10.1016/j.cag.2024.104069(104069)Online publication date: Sep-2024
https://doi.org/10.1016/j.cag.2024.104069
O'Hagan JSaeghe PGugenheimer JMedeiros DMarky KKhamis MMcGill M(2023)Privacy-Enhancing Technology and Everyday Augmented RealityProceedings of the ACM on Interactive, Mobile, Wearable and Ubiquitous Technologies10.1145/35695016:4(1-35)Online publication date: 11-Jan-2023
https://dl.acm.org/doi/10.1145/3569501
Show More Cited By

“You, Move There!”: Investigating the Impact of Feedback on Voice Control in Virtual Environments
1. Human-centered computing
  1. Human computer interaction (HCI)
    1. Interaction paradigms

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CUI '21: Proceedings of the 3rd Conference on Conversational User Interfaces

July 2021

262 pages

ISBN:9781450389983

DOI:10.1145/3469595

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CUI '21: CUI 2021 - 3rd Conference on Conversational User Interfaces

July 27 - 29, 2021

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Cited By

Wang ZYuan LWang LJiang BZeng W(2024)VirtuWander: Enhancing Multi-modal Interaction for Virtual Tour Guidance through Large Language ModelsProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3642235(1-20)Online publication date: 11-May-2024
https://dl.acm.org/doi/10.1145/3613904.3642235
Hombeck JVoigt HLawonn K(2024)Voice user interfaces for effortless navigation in medical virtual reality environmentsComputers & Graphics10.1016/j.cag.2024.104069(104069)Online publication date: Sep-2024
https://doi.org/10.1016/j.cag.2024.104069
O'Hagan JSaeghe PGugenheimer JMedeiros DMarky KKhamis MMcGill M(2023)Privacy-Enhancing Technology and Everyday Augmented RealityProceedings of the ACM on Interactive, Mobile, Wearable and Ubiquitous Technologies10.1145/35695016:4(1-35)Online publication date: 11-Jan-2023
https://dl.acm.org/doi/10.1145/3569501
Hombeck JVoigt HHeggemann TDatta RLawonn K(2023)Tell Me Where To Go: Voice-Controlled Hands-Free Locomotion for Virtual Reality Systems2023 IEEE Conference Virtual Reality and 3D User Interfaces (VR)10.1109/VR55154.2023.00028(123-134)Online publication date: Mar-2023
https://doi.org/10.1109/VR55154.2023.00028
Cha MJi Y(2023)Context Matters: Understanding the Effect of Usage Contexts on Users’ Modality Selection in Multimodal SystemsInternational Journal of Human–Computer Interaction10.1080/10447318.2023.225060640:20(6287-6302)Online publication date: 29-Aug-2023
https://doi.org/10.1080/10447318.2023.2250606
Cowan BClark LCandello HTsai J(2023)Introduction to this special issue: guiding the conversation: new theory and design perspectives for conversational user interfacesHuman–Computer Interaction10.1080/07370024.2022.216190538:3-4(159-167)Online publication date: 5-Jan-2023
https://doi.org/10.1080/07370024.2022.2161905
Higgins DZibrek KCabral JEgan DMcDonnell R(2022)Sympathy for the digital: Influence of synthetic voice on affinity, social presence and empathy for photorealistic virtual humansComputers & Graphics10.1016/j.cag.2022.03.009104(116-128)Online publication date: May-2022
https://doi.org/10.1016/j.cag.2022.03.009

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