research-article

Scenario Technique to Elicit Research and Training Needs in Digital Government Employing Disruptive Technologies

Authors:

Alexander Ronzhyn,

Maria WimmerAuthors Info & Claims

dg.o '19: Proceedings of the 20th Annual International Conference on Digital Government Research

Pages 41 - 47

https://doi.org/10.1145/3325112.3325231

Published: 18 June 2019 Publication History

Abstract

Technologies such as artificial intelligence, machine learning, Internet of things, chatbots and other disruptive technologies may bring innovations to the public sector. However, the way in which such disruptive technologies could be deployed in various areas of digital government needs systematic investigation to understand emerging research and training needs. Future scenarios can be used as a method to elicit potential future evolutions of new technologies. In this paper, we suggest a future scenarios technique to identify research and training needs along the introduction of new disruptive technologies in the public sector. The paper describes the methodology of this scenario approach and an exemplification of identifying research and training needs relating to the implementation of Internet of things in public service provisioning, based on the application of the scenario approach. The methodology foresees expert engagement in the interactive workshops aimed at identification and prioritisation of the needs through a moderated discussion of the pre-constructed future scenarios. The methodology proved to be a useful tool for the identification of the research and training needs based on the expert input and produced useful and useable results during its application.

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Cited By

Namoun AAbi Sen ATufail AAlshanqiti ANawaz WBenRhouma O(2022)A Two-Phase Machine Learning Framework for Context-Aware Service Selection to Empower People with DisabilitiesSensors10.3390/s2214514222:14(5142)Online publication date: 8-Jul-2022
https://doi.org/10.3390/s22145142
Ronzhyn AWimmer M(2022)Government 3.0: Scenarios and Roadmap of ResearchScientific Foundations of Digital Governance and Transformation10.1007/978-3-030-92945-9_13(335-360)Online publication date: 2-Mar-2022
https://doi.org/10.1007/978-3-030-92945-9_13
Ronzhyn AWimmer MViale Pereira GAlexopoulos C(2020)Gamification in Public Service Provisioning: Investigation of Research NeedsProceedings of the 21st Annual International Conference on Digital Government Research10.1145/3396956.3398256(294-300)Online publication date: 15-Jun-2020
https://dl.acm.org/doi/10.1145/3396956.3398256
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cover image ACM Other conferences

dg.o '19: Proceedings of the 20th Annual International Conference on Digital Government Research

June 2019

533 pages

ISBN:9781450372046

DOI:10.1145/3325112

Copyright © 2019 ACM.

Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than the author(s) must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected].

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Association for Computing Machinery

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Publication History

Published: 18 June 2019

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dg.o 2019

dg.o 2019: 20th Annual International Conference on Digital Government Research

June 18 - 20, 2019

Dubai, United Arab Emirates

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Overall Acceptance Rate 150 of 271 submissions, 55%

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Cited By

Namoun AAbi Sen ATufail AAlshanqiti ANawaz WBenRhouma O(2022)A Two-Phase Machine Learning Framework for Context-Aware Service Selection to Empower People with DisabilitiesSensors10.3390/s2214514222:14(5142)Online publication date: 8-Jul-2022
https://doi.org/10.3390/s22145142
Ronzhyn AWimmer M(2022)Government 3.0: Scenarios and Roadmap of ResearchScientific Foundations of Digital Governance and Transformation10.1007/978-3-030-92945-9_13(335-360)Online publication date: 2-Mar-2022
https://doi.org/10.1007/978-3-030-92945-9_13
Ronzhyn AWimmer MViale Pereira GAlexopoulos C(2020)Gamification in Public Service Provisioning: Investigation of Research NeedsProceedings of the 21st Annual International Conference on Digital Government Research10.1145/3396956.3398256(294-300)Online publication date: 15-Jun-2020
https://dl.acm.org/doi/10.1145/3396956.3398256
Sarantis DAlexopoulos CCharalabidis YLachana ZLoutsaris M(2020)Blockchain in Digital Government: Research Needs IdentificationInformation Systems10.1007/978-3-030-63396-7_13(188-204)Online publication date: 21-Nov-2020
https://doi.org/10.1007/978-3-030-63396-7_13
Ronzhyn AWimmer MSpitzer VViale Pereira GAlexopoulos C(2019)Using Disruptive Technologies in Government: Identification of Research and Training NeedsElectronic Government10.1007/978-3-030-27325-5_21(276-287)Online publication date: 2-Sep-2019
https://dl.acm.org/doi/10.1007/978-3-030-27325-5_21

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