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Does computer-generated speech manifest personality? an experimental test of similarity-attraction

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Kwan Min LeeAuthors Info & Claims

CHI '00: Proceedings of the SIGCHI conference on Human Factors in Computing Systems

Pages 329 - 336

https://doi.org/10.1145/332040.332452

Published: 01 April 2000 Publication History

Abstract

This study examines whether people would interpret and respond to paralinguistic personality cues in computer-generated speech in the same way as they do human speech. Participants used a book-buying website and heard five book reviews in a 2 (synthesized voice personality: extrovert vs. introvert) by 2 (participant personality: extrovert vs. introvert) balanced, between-subjects experiment. Participants accurately recognized personality cues in TTS and showed strong similarity-attraction effects. Although the content was the same for all participants, when the personality of the computer voice matched their own personality: 1) participants regarded the computer voice as more attractive, credible, and informative; 2) the book review was evaluated more positively; 3) the reviewer was more attractive and credible; and 4) participants were more likely to buy the book. Match of user voice characteristics with TTS had no effect, confirming the social nature of the interaction. We discuss implications for HCI theory and design.

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Cited By

Kühne KHerbold EBendel OZhou YFischer M(2024)“Ick bin een Berlina”: dialect proficiency impacts a robot’s trustworthiness and competence evaluationFrontiers in Robotics and AI10.3389/frobt.2023.124151910Online publication date: 29-Jan-2024
https://doi.org/10.3389/frobt.2023.1241519
Guo SChoi MKao DMousas C(2024)Collaborating with my DoppelgängerProceedings of the ACM on Computer Graphics and Interactive Techniques10.1145/36512887:1(1-23)Online publication date: 13-May-2024
https://dl.acm.org/doi/10.1145/3651288
Zhang HWang YTran T(2024)External Speech Interface: Effects of Gendered and Aged Voices on Pedestrians' Acceptance of Autonomous Vehicles in Shared SpacesAdjunct Proceedings of the 16th International Conference on Automotive User Interfaces and Interactive Vehicular Applications10.1145/3641308.3685046(190-196)Online publication date: 22-Sep-2024
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Index Terms

Does computer-generated speech manifest personality? an experimental test of similarity-attraction
1. Computing methodologies
  1. Artificial intelligence
    1. Natural language processing
      1. Speech recognition
2. Human-centered computing
  1. Human computer interaction (HCI)

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Published In

cover image ACM Conferences

CHI '00: Proceedings of the SIGCHI conference on Human Factors in Computing Systems

April 2000

587 pages

ISBN:1581132166

DOI:10.1145/332040

Chairmen:
Thea Turner
Motorola Labs
,
Gerd Szwillus
Univ. of Paderborn, Paderborn, Germany

Copyright © 2000 ACM.

Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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New York, NY, United States

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Published: 01 April 2000

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CHI00: Human Factors in Computing Systems

April 1 - 6, 2000

The Hague, The Netherlands

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CHI '00 Paper Acceptance Rate 72 of 336 submissions, 21%;

Overall Acceptance Rate 6,199 of 26,314 submissions, 24%

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Cited By

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https://doi.org/10.3389/frobt.2023.1241519
Guo SChoi MKao DMousas C(2024)Collaborating with my DoppelgängerProceedings of the ACM on Computer Graphics and Interactive Techniques10.1145/36512887:1(1-23)Online publication date: 13-May-2024
https://dl.acm.org/doi/10.1145/3651288
Zhang HWang YTran T(2024)External Speech Interface: Effects of Gendered and Aged Voices on Pedestrians' Acceptance of Autonomous Vehicles in Shared SpacesAdjunct Proceedings of the 16th International Conference on Automotive User Interfaces and Interactive Vehicular Applications10.1145/3641308.3685046(190-196)Online publication date: 22-Sep-2024
https://dl.acm.org/doi/10.1145/3641308.3685046
Oh JIm HLee S(2024)Toward a Third-Kind Voice for Conversational Agents in an Era of Blurring Boundaries Between Machine and Human SoundsProceedings of the 6th ACM Conference on Conversational User Interfaces10.1145/3640794.3665880(1-7)Online publication date: 8-Jul-2024
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Maeda TQuan-Haase A(2024)When Human-AI Interactions Become Parasocial: Agency and Anthropomorphism in Affective DesignProceedings of the 2024 ACM Conference on Fairness, Accountability, and Transparency10.1145/3630106.3658956(1068-1077)Online publication date: 3-Jun-2024
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Loy JDemberg V(2023)Perspective Taking Reflects Beliefs About Partner Sophistication: Modern Computer Partners Versus Basic Computer and Human PartnersCognitive Science10.1111/cogs.1338547:12Online publication date: 11-Dec-2023
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Ryong KLee DLee J(2023)Chatbot’s Complementary Motivation Support in Developing Study Plan of E-Learning English LectureInternational Journal of Human–Computer Interaction10.1080/10447318.2022.216378640:10(2641-2655)Online publication date: 8-Jan-2023
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