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Generating Natural Language Explanations for Group Recommendations in High Divergence Scenarios

Published: 17 March 2020 Publication History

Abstract

In some scenarios, like music or tourism, people often consume items in groups. However, reaching a consensus is difficult as different members of the group may have highly diverging tastes. To keep the rest of the group satisfied, an individual might need to be confronted occasionally with items they do not like. In this context, presenting an explanation of how the system came up with the recommended item(s), may make it easier for users to accept items they might not like for the benefit of the group. This paper presents our progress on proposing improved algorithms for recommending items (for both music and tourism) for a group to consume and an approach for generating natural language explanations. Our future directions include extending the current work by modeling different factors that we need to consider when we generate explanations for groups e.g. size of the group, group members' personality, demographics, and their relationship.

References

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Robin Burke. 2002. Hybrid recommender systems: Survey and experiments. User modeling and user-adapted interaction 12, 4 (2002), 331--370.
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Judith Masthoff. 2015. Group recommender systems: aggregation, satisfaction and group attributes. In recommender systems handbook. Springer, 743--776.
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Shabnam Najafian and Nava Tintarev. 2018. Generating Consensus Explanations for Group Recommendations: an exploratory study. In Adjunct Publication of the 26th Conference on User Modeling, Adaptation and Personalization. ACM, 245--250.
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Vincent Robbemond Soumitri Vadali Shabnam Najafian Nava Tintarev Öykü Kapcak, Simone Spagnoli. 2018. TourExplain: A Crowdsourcing Pipeline for Generating Explanations for Groups of Tourists. In ACM RecSys Workshop on Recommenders in Tourism.
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Ehud Reiter and Robert Dale. 1997. Building applied natural language generation systems. Natural Language Engineering 3, 1 (1997), 57--87.
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Nava Tintarev and Judith Masthoff. 2012. Evaluating the effectiveness of explanations for recommender systems. User Modeling and User-Adapted Interaction 22, 4--5 (2012), 399--439.
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Thi Ngoc Trang Tran, Müslüm Atas, Alexander Felfernig, Viet Man Le, Ralph Samer, and Martin Stettinger. 2019. Towards Social Choice-based Explanations in Group Recommender Systems. In Proceedings of the 27th ACM Conference on User Modeling, Adaptation and Personalization. ACM, 13--21.

Cited By

View all
  • (2023)Knowing Unknown Teammates: Exploring Anonymity and Explanations in a Teammate Information-Sharing Recommender SystemProceedings of the ACM on Human-Computer Interaction10.1145/36100757:CSCW2(1-34)Online publication date: 4-Oct-2023
  • (2023)An overview of consensus models for group decision-making and group recommender systemsUser Modeling and User-Adapted Interaction10.1007/s11257-023-09380-z34:3(489-547)Online publication date: 22-Sep-2023

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Published In

cover image ACM Conferences
IUI '20 Companion: Companion Proceedings of the 25th International Conference on Intelligent User Interfaces
March 2020
153 pages
ISBN:9781450375139
DOI:10.1145/3379336
Permission to make digital or hard copies of part or all of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for third-party components of this work must be honored. For all other uses, contact the Owner/Author.

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 17 March 2020

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Author Tags

  1. explanations
  2. group recommendations
  3. human-centered computing user studies
  4. preference aggregation strategies

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  • Extended-abstract
  • Research
  • Refereed limited

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Cited By

View all
  • (2023)Knowing Unknown Teammates: Exploring Anonymity and Explanations in a Teammate Information-Sharing Recommender SystemProceedings of the ACM on Human-Computer Interaction10.1145/36100757:CSCW2(1-34)Online publication date: 4-Oct-2023
  • (2023)An overview of consensus models for group decision-making and group recommender systemsUser Modeling and User-Adapted Interaction10.1007/s11257-023-09380-z34:3(489-547)Online publication date: 22-Sep-2023

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