research-article

Interrogating Social Virtual Reality as a Communication Medium for Older Adults

Authors:

Romina Carrasco,

Frances Batchelor,

Elizabeth Ozanne,

Jeni Warburton,

Frank VetereAuthors Info & Claims

Proceedings of the ACM on Human-Computer Interaction, Volume 3, Issue CSCW

Article No.: 149, Pages 1 - 24

https://doi.org/10.1145/3359251

Published: 07 November 2019 Publication History

Abstract

A growing body of research is examining the way that virtual reality (VR) technology might enrich the lives of older adults. However, no studies have yet examined how this technology---combining head mounted displays, motion tracking, avatars, and virtual environments---might contribute to older adult wellbeing by facilitating greater social participation (social VR). To address this gap, we conducted three workshops in which 25 older adults aged 70 to 81 explored the utility of social VR as a medium for communicating with other older adults. Participants first created embodied avatars that were controlled through natural gestures, and subsequently used these avatars in two high-fidelity social VR prototypes. Findings from the workshops provide insight into older adults' design motivations when creating embodied avatars for social VR; their acceptance of social VR as a communication tool; and their views on how social VR might play a beneficial role in their lives. Outcomes from the workshops also illustrate the critical importance our participants placed onbehavioural anthropomorphism ---the embodied avatars' ability to speak, move, and act in a human-like manner--- alongsidetranslational factors, which encapsulate issues relating to the way physical movements are mapped to the embodied avatar and the way in which errors in these mappings may invoke ageing stereotypes. Findings demonstrate the critical role that these characteristics might play in the success of future social VR applications targeting older users. We translate our findings into a set of design considerations for developing social VR systems for older adults, and we reflect on how our participants' experiences can inform future research on social virtual reality.

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Cited By

Mikhailova VConde MDöring N(2024)“Like a Virtual Family Reunion”: Older Adults Defining Requirements for an Augmented Reality Communication SystemInformation10.3390/info1501005215:1(52)Online publication date: 17-Jan-2024
https://doi.org/10.3390/info15010052
Taylor Atom Dieck MJung TCho JKwon O(2024)XR and mental wellbeing: state of the art and future research directions for the MetaverseFrontiers in Psychology10.3389/fpsyg.2024.136026015Online publication date: 8-Mar-2024
https://doi.org/10.3389/fpsyg.2024.1360260
Mo K(2024)Metaverse Life Story Museum and Reminiscence Group Therapy for Older Adults in Hong KongResearch on Social Work Practice10.1177/10497315241236967Online publication date: 12-Mar-2024
https://doi.org/10.1177/10497315241236967
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Index Terms

Interrogating Social Virtual Reality as a Communication Medium for Older Adults
1. Human-centered computing
  1. Collaborative and social computing
    1. Collaborative and social computing devices
    2. Empirical studies in collaborative and social computing

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cover image Proceedings of the ACM on Human-Computer Interaction

Proceedings of the ACM on Human-Computer Interaction Volume 3, Issue CSCW

November 2019

5026 pages

EISSN:2573-0142

DOI:10.1145/3371885

Editors:
Airi Lampinen
Stockholm University, Sweden
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Darren Gergle
Northwestern University, USA
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David A. Shamma
FXPAL, USA

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Published: 07 November 2019

Published in PACMHCI Volume 3, Issue CSCW

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Cited By

Mikhailova VConde MDöring N(2024)“Like a Virtual Family Reunion”: Older Adults Defining Requirements for an Augmented Reality Communication SystemInformation10.3390/info1501005215:1(52)Online publication date: 17-Jan-2024
https://doi.org/10.3390/info15010052
Taylor Atom Dieck MJung TCho JKwon O(2024)XR and mental wellbeing: state of the art and future research directions for the MetaverseFrontiers in Psychology10.3389/fpsyg.2024.136026015Online publication date: 8-Mar-2024
https://doi.org/10.3389/fpsyg.2024.1360260
Mo K(2024)Metaverse Life Story Museum and Reminiscence Group Therapy for Older Adults in Hong KongResearch on Social Work Practice10.1177/10497315241236967Online publication date: 12-Mar-2024
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Schulenberg KFreeman GLi LKnijnenburg B(2024)Does Who You Are or Appear to Be Matter?: Understanding Identity-Based Harassment in Social VR Through the Lens of (Mis)Perceived Identity RevelationProceedings of the ACM on Human-Computer Interaction10.1145/36869238:CSCW2(1-40)Online publication date: 8-Nov-2024
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