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"We Are Not Entirely Replacing Paper": Understanding Paper Persistence in Emergency Medical Settings

Authors:

Swathi Jagannath,

Aleksandra Sarcevic,

Andrea ForteAuthors Info & Claims

CSCW '18 Companion: Companion of the 2018 ACM Conference on Computer Supported Cooperative Work and Social Computing

Pages 249 - 252

https://doi.org/10.1145/3272973.3274067

Published: 30 October 2018 Publication History

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Abstract

The introduction of an electronic flowsheet for documenting resuscitations at an urban, pediatric teaching hospital provided a unique opportunity to study the transition from paper to electronic documentation. We examine the persistent use of paper as a workaround by nurse documenters during the adoption of new technology and how these workarounds become routinized in their work practices. We discuss the effects of paper persistence on aspects of documentation and nurses' workload.

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References

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Cited By

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Gupta MKarnatak NJain M(2024)Understanding the Technology-Mediated Home Phlebotomy Ecosystem in IndiaProceedings of the ACM on Human-Computer Interaction10.1145/36374218:CSCW1(1-26)Online publication date: 26-Apr-2024
https://dl.acm.org/doi/10.1145/3637421
Dawson JPhanich KWiese J(2024)Reenvisioning Patient Education with Smart Hospital Patient RoomsProceedings of the ACM on Interactive, Mobile, Wearable and Ubiquitous Technologies10.1145/36314197:4(1-23)Online publication date: 12-Jan-2024
https://dl.acm.org/doi/10.1145/3631419
Dawson JFisher EWiese J(2024)Hospital Employee Experiences Caring for Patients in Smart Patient RoomsProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3642201(1-16)Online publication date: 11-May-2024
https://dl.acm.org/doi/10.1145/3613904.3642201
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Index Terms

"We Are Not Entirely Replacing Paper": Understanding Paper Persistence in Emergency Medical Settings
1. Human-centered computing
  1. Human computer interaction (HCI)
    1. Empirical studies in HCI
    2. HCI design and evaluation methods
      1. Field studies

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Information & Contributors

Information

Published In

CSCW '18 Companion: Companion of the 2018 ACM Conference on Computer Supported Cooperative Work and Social Computing

October 2018

518 pages

ISBN:9781450360180

DOI:10.1145/3272973

General Chairs:
Vanessa Evers
University of Twente
,
Mor Naaman
Cornell Tech
,
Program Chairs:
Geraldine Fitzpatrick
Vienna University of Technology
,
Karrie Karahalios
University of Illinois
,
Airi Lampinen
Stockholm University
,
Andrés Monroy-Hernández
Snap, Inc.

Permission to make digital or hard copies of part or all of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for third-party components of this work must be honored. For all other uses, contact the Owner/Author.

Publisher

Association for Computing Machinery

New York, NY, United States

Publication History

Published: 30 October 2018

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Poster

Funding Sources

National Science Foundation

Conference

CSCW '18

Sponsor:

SIGCHI

CSCW '18: Computer Supported Cooperative Work and Social Computing

November 3 - 7, 2018

NJ, Jersey City, USA

Acceptance Rates

CSCW '18 Companion Paper Acceptance Rate 105 of 385 submissions, 27%;

Overall Acceptance Rate 2,235 of 8,521 submissions, 26%

Upcoming Conference

CSCW '25

Sponsor:
sigchi

Computer-Supported Cooperative Work and Social Computing

October 18 - 22, 2025

Bergen , Norway

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Cited By

View all

Gupta MKarnatak NJain M(2024)Understanding the Technology-Mediated Home Phlebotomy Ecosystem in IndiaProceedings of the ACM on Human-Computer Interaction10.1145/36374218:CSCW1(1-26)Online publication date: 26-Apr-2024
https://dl.acm.org/doi/10.1145/3637421
Dawson JPhanich KWiese J(2024)Reenvisioning Patient Education with Smart Hospital Patient RoomsProceedings of the ACM on Interactive, Mobile, Wearable and Ubiquitous Technologies10.1145/36314197:4(1-23)Online publication date: 12-Jan-2024
https://dl.acm.org/doi/10.1145/3631419
Dawson JFisher EWiese J(2024)Hospital Employee Experiences Caring for Patients in Smart Patient RoomsProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3642201(1-16)Online publication date: 11-May-2024
https://dl.acm.org/doi/10.1145/3613904.3642201
Dawson JKauffman TWiese J(2023)It Made Me Feel So Much More at Home Here: Patient Perspectives on Smart Home Technology Deployed at Scale in a Rehabilitation HospitalProceedings of the 2023 CHI Conference on Human Factors in Computing Systems10.1145/3544548.3580757(1-15)Online publication date: 19-Apr-2023
https://dl.acm.org/doi/10.1145/3544548.3580757
Schlosser PSanderson PAmit Obed AFutter C(2022)Supporting Anaesthetists during ‘Red Blanket’ Trauma Surgery: An Analysis of Work Practices and Requirements for a Head-Worn Display Support SystemExtended Abstracts of the 2022 CHI Conference on Human Factors in Computing Systems10.1145/3491101.3519745(1-6)Online publication date: 27-Apr-2022
https://dl.acm.org/doi/10.1145/3491101.3519745
Wibisono ASammon DHeavin C(2022)Data availability issues: decisions as patterns of actionJournal of Decision Systems10.1080/12460125.2022.207094531:sup1(241-254)Online publication date: 29-May-2022
https://doi.org/10.1080/12460125.2022.2070945
Marcu GDey AKiesler S(2021)Tensions in Representing Behavioral Data in an Electronic Health RecordComputer Supported Cooperative Work (CSCW)10.1007/s10606-021-09402-7Online publication date: 22-Jun-2021
https://doi.org/10.1007/s10606-021-09402-7
Bjerkan JValderaune VOlsen R(2020)«Vi har jo blåboka, svartboka og alle listene …» En kvalitativ studie blant pleiefaglig ansatte og studenter om dokumentasjonspraksis i helse- og omsorgstjenesten.Tidsskrift for omsorgsforskning10.18261/issn.2387-5984-2020-02-056:2(54-69)Online publication date: 20-Nov-2020
https://doi.org/10.18261/issn.2387-5984-2020-02-05
Karusala NWang DO'Neill JBernhaupt RMueller FVerweij DAndres JMcGrenere JCockburn AAvellino IGoguey ABjørn PZhao SSamson BKocielnik R(2020)Making Chat at Home in the Hospital: Exploring Chat Use by NursesProceedings of the 2020 CHI Conference on Human Factors in Computing Systems10.1145/3313831.3376166(1-15)Online publication date: 21-Apr-2020
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Enayati MHeaton HWang RMarisamy GFarahani NHellmich TPasupathy KKim BNestler D(2020)Trauma Activation Responsiveness: An RFID-enabled trauma flowsheet2020 42nd Annual International Conference of the IEEE Engineering in Medicine & Biology Society (EMBC)10.1109/EMBC44109.2020.9175880(5718-5721)Online publication date: Jul-2020
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Temporal Rhythms and Patterns of Electronic Documentation in Time-Critical Medical Work

The Impact of Electronic Health Records on Risk Management of Information Systems in Australian Residential Aged Care Homes

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