research-article

Enhancing product and service capability through scaling agility in a global software vendor environment

Authors:

Tony ClearAuthors Info & Claims

ICGSE '18: Proceedings of the 13th International Conference on Global Software Engineering

Pages 59 - 68

https://doi.org/10.1145/3196369.3196378

Published: 27 May 2018 Publication History

Abstract

Agile software development has become increasingly common in software vendor organisations, and their impact on practices and roles is now extending beyond the project level across the entire organisation. In this study, we investigate how a major Australia-based multi-site global software vendor transitioned from a structured to a Scaled Agile approach.

We demonstrate how practices and roles in a distributed software vendor evolved over time across the organisation in an on-going process of their global agile transformation. Through this elaboration, we identify three major agile transitions and the contribution of a scaled agile approach in the building of market driven capabilities. We theorised a relationship between increased dynamic capabilities of the firm and a scaled agile transition. Supporting our view, we noted that agile practices and roles across the organisation contributed as expected to improved internal process capability. More surprisingly, they were also found to increase our vendor's ability both to identify and take advantage of opportunities and to innovate in global product and service development and delivery.

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Cited By

Adil MFronza IPahl C(2024)How Did COVID-19 Impact Software Design Activities in Global Software Engineering — Systematic ReviewInternational Journal of Software Engineering and Knowledge Engineering10.1142/S021819402450009834:06(941-971)Online publication date: 26-Apr-2024
https://doi.org/10.1142/S0218194024500098
Carroll NConboy KWang X(2023)From transformation to normalisation: An exploratory study of a large-scale agile transformationJournal of Information Technology10.1177/0268396223116442838:3(267-303)Online publication date: 24-Mar-2023
https://doi.org/10.1177/02683962231164428
Yahya NMaidin S(2022)The Waterfall Model with Agile Scrum as the Hybrid Agile Model for the Software Engineering Team2022 10th International Conference on Cyber and IT Service Management (CITSM)10.1109/CITSM56380.2022.9936036(1-5)Online publication date: 20-Sep-2022
https://doi.org/10.1109/CITSM56380.2022.9936036
Show More Cited By

Index Terms

Enhancing product and service capability through scaling agility in a global software vendor environment
1. Software and its engineering
  1. Software creation and management
    1. Software development process management
      1. Software development methods
        Agile software development

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Information

Published In

cover image ACM Conferences

ICGSE '18: Proceedings of the 13th International Conference on Global Software Engineering

May 2018

171 pages

ISBN:9781450357173

DOI:10.1145/3196369

General Chair:
Maria Paasivaara
IT University of Copenhagen, Denmark and Aalto University, Finland
,
Program Chairs:
Darja Šmite
Blekinge Institute of Technology, Sweden
,
Roberto Evaristo
Exospect

Copyright © 2018 ACM.

Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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SIGSOFT: ACM Special Interest Group on Software Engineering
IEEE-CS: Computer Society

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 27 May 2018

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ICSE '18: 40th International Conference on Software Engineering

May 27 - 29, 2018

Gothenburg, Sweden

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Cited By

Adil MFronza IPahl C(2024)How Did COVID-19 Impact Software Design Activities in Global Software Engineering — Systematic ReviewInternational Journal of Software Engineering and Knowledge Engineering10.1142/S021819402450009834:06(941-971)Online publication date: 26-Apr-2024
https://doi.org/10.1142/S0218194024500098
Carroll NConboy KWang X(2023)From transformation to normalisation: An exploratory study of a large-scale agile transformationJournal of Information Technology10.1177/0268396223116442838:3(267-303)Online publication date: 24-Mar-2023
https://doi.org/10.1177/02683962231164428
Yahya NMaidin S(2022)The Waterfall Model with Agile Scrum as the Hybrid Agile Model for the Software Engineering Team2022 10th International Conference on Cyber and IT Service Management (CITSM)10.1109/CITSM56380.2022.9936036(1-5)Online publication date: 20-Sep-2022
https://doi.org/10.1109/CITSM56380.2022.9936036
Clear T(2021)THINKING ISSUES: Is agility a disposition and can it be taught?ACM Inroads10.1145/344787012:1(13-14)Online publication date: 10-Feb-2021
https://dl.acm.org/doi/10.1145/3447870
Damian DLinåker JJohnson DClear TBlincoe K(2021)Challenges and Strategies for Managing Requirements Selection in Software EcosystemsIEEE Software10.1109/MS.2021.310504438:6(76-87)Online publication date: 1-Nov-2021
https://dl.acm.org/doi/10.1109/MS.2021.3105044
Marinho MCamara RSampaio S(2021)Toward Unveiling How SAFe Framework Supports Agile in Global Software DevelopmentIEEE Access10.1109/ACCESS.2021.31019639(109671-109692)Online publication date: 2021
https://doi.org/10.1109/ACCESS.2021.3101963
Camara RAlves AMonte IMarinho MCavalcante EDantas FBatista T(2020)Agile Global Software DevelopmentProceedings of the XXXIV Brazilian Symposium on Software Engineering10.1145/3422392.3422411(31-40)Online publication date: 21-Oct-2020
https://dl.acm.org/doi/10.1145/3422392.3422411
Johnson DTizard JDamian DBlincoe KClear T(2020)Open CrowdRE Challenges in Software Ecosystems2020 4th International Workshop on Crowd-Based Requirements Engineering (CrowdRE)10.1109/CrowdRE51214.2020.00007(1-4)Online publication date: Aug-2020
https://doi.org/10.1109/CrowdRE51214.2020.00007
Clear T(2018)THINKING ISSUESGlobal software engineering and scaled agileACM Inroads10.1145/32339889:3(38-39)Online publication date: 15-Aug-2018
https://dl.acm.org/doi/10.1145/3233988

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