research-article

Towards Professionalization in an Online Community of Emerging Occupation: Discourses among UX Practitioners

Authors:

Colin M. GrayAuthors Info & Claims

GROUP '18: Proceedings of the 2018 ACM International Conference on Supporting Group Work

Pages 322 - 334

https://doi.org/10.1145/3148330.3148352

Published: 07 January 2018 Publication History

Abstract

The occupational landscape of the digital economy is rapidly changing, resulting in the emergence of multidisciplinary occupations. Emerging occupations such as user experience (UX) design are in high demand, but these occupations lack clear boundaries and have yet to develop into a profession with a specified, coherent body of knowledge. While traditional occupations such as medicine and law successfully claimed their professional jurisdiction and high social power and status long before the Internet, how do these emerging occupations work towards professionalization, particularly as they are increasingly supported by and through online communities? In this paper, we investigate an online UX community to understand how UX practitioners specify their occupational knowledge and professional boundaries. Using this case as an example and provocation, we discuss how online communities support the emergence of new occupations and may play an indispensable role in modern day patterns of professionalization.

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Cited By

Lindberg SRossitto CKnutsson OKarlström PMännikkö Barbutiu S(2024)Doing Good Business? Design Leaders' Perspectives on Ethics in DesignProceedings of the ACM on Human-Computer Interaction10.1145/36330678:GROUP(1-22)Online publication date: 16-Feb-2024
https://dl.acm.org/doi/10.1145/3633067
Okuskov IMoroz ASuvorova A(2024)What Is It Like to Be a UX Specialist in CIS Countries?Digital Geography10.1007/978-3-031-67762-5_24(309-321)Online publication date: 9-Nov-2024
https://doi.org/10.1007/978-3-031-67762-5_24
Dailey SPierce CBailey DLeonardi PNardi B(2023)Being Creative Within (or Outside) the Box: Bridging Occupational Identity GapsManagement Communication Quarterly10.1177/0893318923116738538:1(86-116)Online publication date: 25-Mar-2023
https://doi.org/10.1177/08933189231167385
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Index Terms

Towards Professionalization in an Online Community of Emerging Occupation: Discourses among UX Practitioners
1. Human-centered computing
  1. Human computer interaction (HCI)
    1. Interaction paradigms
      1. Web-based interaction

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cover image ACM Conferences

GROUP '18: Proceedings of the 2018 ACM International Conference on Supporting Group Work

January 2018

422 pages

ISBN:9781450355629

DOI:10.1145/3148330

General Chairs:
Andrea Forte
Drexel University, USA
,
Michael Prilla
Clausthal University of Technology, Germany
,
Adriana Vivacqua
Universidade Federal do Rio de Janeiro, Brazil
,
Program Chairs:
Claudia Müller
University of Siegen, Germany
,
Lionel P. Robert
University of Michigan, USA

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Published: 07 January 2018

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Cited By

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https://dl.acm.org/doi/10.1145/3633067
Okuskov IMoroz ASuvorova A(2024)What Is It Like to Be a UX Specialist in CIS Countries?Digital Geography10.1007/978-3-031-67762-5_24(309-321)Online publication date: 9-Nov-2024
https://doi.org/10.1007/978-3-031-67762-5_24
Dailey SPierce CBailey DLeonardi PNardi B(2023)Being Creative Within (or Outside) the Box: Bridging Occupational Identity GapsManagement Communication Quarterly10.1177/0893318923116738538:1(86-116)Online publication date: 25-Mar-2023
https://doi.org/10.1177/08933189231167385
Liu CZhou SLiu DLi JHuang ZMa X(2023)CoArgue : Fostering Lurkers’ Contribution to Collective Arguments in Community-based QA PlatformsProceedings of the 2023 CHI Conference on Human Factors in Computing Systems10.1145/3544548.3580932(1-17)Online publication date: 19-Apr-2023
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