Nothing Special   »   [go: up one dir, main page]

skip to main content
research-article

Supporting Distributed Critique through Interpretation and Sense-Making in an Online Creative Community

Published: 06 December 2017 Publication History

Abstract

Critique is an important component of creative work in design education and practice, through which individuals can solicit advice and obtain feedback on their work. Face-to-face critique in offline settings such as design studios has been well-documented and theorized. However, little is known about unstructured distributed critique in online creative communities where people share and critique each other's work, and how these practices might resemble or differ from studio critique. In this paper, we use mixed-methods to examine distributed critique practices in a UX-focused online creative community on Reddit. We found that distributed critique resembles studio critique categorically, but differs qualitatively. While studio critique often focuses on depth, distributed critique often revolved around collective sensemaking, through which creative workers engaged in iteratively interpreting, defining, and refining the artifact and their process. We discuss the relationship between distributed critique and socio-technical systems and identify implications for future research.

References

[1]
Alexa. 2017. How popular is reddit.com? Alexa. Retrieved from http://www.alexa.com/siteinfo/reddit.com
[2]
Kathryn H. Anthony. 1991. Design juries on trial: the renaissance of the design studio. Van Nostrand Reinhold.
[3]
Jeffrey Bardzell, Shaowen Bardzell, and Austin Toombs. 2014. "now that's definitely a proper hack": self-made tools in hackerspaces. In Proceedings of the 32nd annual ACM conference on Human factors in computing systems - CHI '14, 473--476.
[4]
Terry Barrett. 1988. A Comparison of The Goals of Studio Professors Conducting Critiques and Art Education Goals for Teaching Criticism. Stud. Art Educ. 30, 1 (1988), 22--27.
[5]
Victoria Bellotti and Sara Bly. 1996. Walking away from the desktop computer: distributed collaboration and mobility in a product design team. In Proceedings of the 1996 ACM conference on Computer supported cooperative work - CSCW '96, 209--218.
[6]
Bernadette Blair. 2006. Perception interpretation impact--an examination of the learning value of formative feedback to students through the design studio critique. University of London.
[7]
Elizabeth Boling and Kennon M. Smith. 2010. Intensive studio experience in a non-studio masters program: Student activities and thinking across levels of design. In Design Research Society International Conference.
[8]
Erin Bradner and Gloria Mark. 2002. Why distance matters: effects on cooperation, persuasion and deception. In (CSCW '02), 226--235.
[9]
John Seely Brown. 2002. The Social Life of Learning: How Can Continuing Education Be Reconfigured in the Future? Contin. High. Educ. Rev. 66, (2002), 50--69.
[10]
Thomas Cochrane and Laurent Antonczak. 2015. Developing Students' Professional Digital Identity. Int. Assoc. Dev. Inf. Soc. (2015).
[11]
Denise Conanan and Nichole Pinkard. 2001. Students' Perceptions of Giving and Receiving Design Critiques in an Online Learning Environment. In Euro-CSCL.
[12]
Eric Cook, Stephanie D. Teasley, and Mark S. Ackerman. 2009. Contribution, commercialization & audience: understanding participation in an online creative community. In Proceedings of the ACM 2009 international conference on Supporting group work - GROUP '09, 41--50.
[13]
Juliet Corbin and Anselm Strauss. 2007. Basics of Qualitative Research: Techniques and Procedures for Developing Grounded Theory. SAGE Publications.
[14]
Dana Cuff. 1992. Architecture?: the story of practice. MIT Press.
[15]
Deanna Dannels, Amy Gaffney, and Kelly Martin. 2008. Beyond Content, Deeper than Delivery: What Critique Feedback Reveals about Communication Expectations in Design Education. Int. J. Scholarsh. Teach. Learn. 2, 2 (January 2008).
[16]
Deanna P. Dannels and Kelly Norris Martin. 2008. Critiquing critiques: a genre analysis of feedback across novice to expert design studios. J. Bus. Tech. Commun. 22, 2 (2008), 135--159.
[17]
Teun A. van Dijk. 1993. Principles of Critical Discourse Analysis. Discourse Soc. 4, 2 (April 1993), 249--283.
[18]
Matthew W. Easterday, Daniel Rees Lewis, Colin Fitzpatrick, and Elizabeth M. Gerber. 2014. Computer supported novice group critique. In Proceedings of the 2014 conference on Designing interactive systems - DIS '14, 405--414.
[19]
Mukaddes Fasli and Badiossadat Hassanpour. 2016. Rotational critique system as a method of culture change in an architecture design studio: urban design studio as case study. Innov. Educ. Teach. Int. (April 2016), 1--12.
[20]
Casey Fiesler and Amy S. Bruckman. 2014. Remixers' understandings of fair use online. In Proceedings of the 17th ACM conference on Computer supported cooperative work & social computing - CSCW '14, 1023--1032.
[21]
Gerhard Fischer, Kumiyo Nakakoji, Jonathan Ostwald, Gerry Stahl, and Tamara Sumner. 1993. Embedding critics in design environments. Knowl. Eng. Rev. 8, 4 (December 1993), 285--307.
[22]
Elizabeth Goodman, Erik Stolterman, and Ron Wakkary. 2011. Understanding interaction design practices. In Proceedings of the 2011 annual conference on Human factors in computing systems - CHI '11, 1061--1070.
[23]
Colin Gray. 2013. Discursive Structures of Informal Critique in an HCI Design Studio. In Nordic Design Research Conference.
[24]
Colin M. Gray and Craig D. Howard. 2014. Designerly Talk in Non-Pedagogical Social Spaces. J. Learn. Des. 7, 1 (March 2014), 40--58.
[25]
Colin M. Gray, Erik Stolterman, and Martin A. Siegel. 2014. Reprioritizing the relationship between HCI research and practice: bubble-up and trickle-down. In Proceedings of the 2014 conference on Designing interactive systems - DIS '14, 725--734.
[26]
Colin M. Gray, Austin L. Toombs, and Shad Gross. 2015. Flow of Competence in UX Design Practice. In Proceedings of the 33rd Annual ACM Conference on Human Factors in Computing Systems - CHI '15, 3285--3294.
[27]
Michael D. Greenberg, Matthew W. Easterday, and Elizabeth M. Gerber. 2015. Critiki: A Scaffolded Approach to Gathering Design Feedback from Paid Crowdworkers. In Proceedings of the 2015 ACM SIGCHI Conference on Creativity and Cognition - C&C '15, 235--244.
[28]
Marc Hassenzahl and Noam Tractinsky. 2006. User experience - a research agenda. Behav. Inf. Technol. 25, 2 (March 2006), 91--97.
[29]
Christian Heath and Paul Luff. 1991. Collaborative activity and technological design: task coordination in London underground control rooms. In ECSCW'91 Proceedings of the second conference on European Conference on Computer-Supported Cooperative Work, 65--80. Retrieved March 12, 2015 from http://dl.acm.org/citation.cfm?id=1241910.1241915
[30]
Jack Hessel, Chenhao Tan, and Lillian Lee. 2016. Science, AskScience, and BadScience: On the Coexistence of Highly Related Communities. In ICWSM. Retrieved April 22, 2017 from http://arxiv.org/abs/1612.07487
[31]
Brad Hokanson. 2012. The Design Critique as a Model for Distributed Learning. In The next generation of distance education: Unconstrained learning. 71--83.
[32]
Lilly C. Irani and M. Six Silberman. 2013. Turkopticon: Interrupting Worker Invisibility in Amazon Mechanical Turk. In Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (CHI '13), 611--620.
[33]
Evangelos Karapanos, John Zimmerman, Jodi Forlizzi, and Jean-Bernard Martens. 2009. User experience over time: an initial framework. In Proceedings of the 27th international conference on Human factors in computing systems - CHI 09, 729--738.
[34]
Sara Kiesler and Cummings Jonathon. 2002. What Do We Know about Proximity and Distance in Work Groups? A Legacy of Research. In Distributed Work, Pamela Hinds and Sara Kiesler (eds.). The MIT Press.
[35]
Klaus Krippendorff. 1980. Content analysis?: an introduction to its methodology. Retrieved June 22, 2017 from https://books.google.com/books?id=q657o3M3C8cC&dq=Content+Analysis:+An+Introduction+to+Its+++++Methodology&lr=&source=gbs_navlinks_s
[36]
Carine Lallemand, Guillaume Gronier, and Vincent Koenig. 2015. User experience: A concept without consensus? Exploring practitioners' perspectives through an international survey. Comput. Human Behav. 43, (2015), 35--48.
[37]
Cliff Lampe and Erik Johnston. 2005. Follow the (slash) dot: effects of feedback on new members in an online community. In Proceedings of the 2005 international ACM SIGGROUP conference on Supporting group work - GROUP '05, 11--20.
[38]
Cliff Lampe, Rick Wash, Alcides Velasquez, and Elif Ozkaya. 2010. Motivations to participate in online communities. In Proceedings of the 28th international conference on Human factors in computing systems - CHI '10, 1927--1936.
[39]
Alexander C. Leavitt. 2016. Upvoting the news: breaking news aggregation, crowd collaboration, and algorithm-driven attention on reddit.com. University of Southern California.
[40]
Kurt Luther, Casey Fiesler, and Amy Bruckman. 2013. Redistributing leadership in online creative collaboration. In Proceedings of the 2013 conference on Computer supported cooperative work - CSCW '13, 1007--1022.
[41]
Kurt Luther, Jari-Lee Tolentino, Wei Wu, Amy Pavel, Brian P. Bailey, Maneesh Agrawala, Björn Hartmann, and Steven P. Dow. 2015. Structuring, Aggregating, and Evaluating Crowdsourced Design Critique. In Proceedings of the 18th ACM Conference on Computer Supported Cooperative Work & Social Computing - CSCW '15, 473--485.
[42]
Jennifer Marlow and Laura Dabbish. 2014. From rookie to all-star: professional development in a graphic design social networking site. In Proceedings of the 17th ACM conference on Computer supported cooperative work & social computing - CSCW '14, 922--933.
[43]
Richard A. Mills and Richard A. 2015. Reddit.com: A census of subreddits. In Proceedings of the ACM Web Science Conference on ZZZ - WebSci '15, 1--2.
[44]
Yeonjoo Oh, Suguru Ishizaki, Mark D. Gross, and Ellen Yi-Luen Do. 2013. A theoretical framework of design critiquing in architecture studios. Des. Stud. 34, 3 (2013), 302--325.
[45]
Gary Olson and Judith Olson. 2000. Distance Matters. Human-Computer Interact. 15, 2 (September 2000), 139--178.
[46]
Tyler Pace, Jeffrey Bardzell, and Shaowen Bardzell. 2011. Collective creativity: the emergence of World of Warcraft machinima. Proceedings of the 25th BCS Conference on Human-Computer Interaction, 378--384. Retrieved March 30, 2017 from http://dl.acm.org/citation.cfm?id=2305380
[47]
Tyler Pace, Katie O'Donnell, Natalie DeWitt, Shaowen Bardzell, and Jeffrey Bardzell. 2013. From organizational to community creativity: paragon leadership & creativity stories at etsy. In Proceedings of the 2013 conference on Computer supported cooperative work - CSCW '13, 1023--1034.
[48]
Joseph Reagle. 2014. Revenge Rating and Tweak Critique at Photo.net. In Online Evaluation of Creativity and the Arts, Hiesun Cecilia Suhr (ed.). Routledge.
[49]
Reddit. 2017. New subreddits by date. redditmetrics. Retrieved from http://redditmetrics.com/history
[50]
Daniel Rees Lewis, Emily Harburg, Elizabeth Gerber, and Matthew Easterday. 2015. Building Support Tools to Connect Novice Designers with Professional Coaches. In Proceedings of the 2015 ACM SIGCHI Conference on Creativity and Cognition - C&C '15, 43--52.
[51]
Ken Reily, Pam Ludford Finnerty, and Loren Terveen. 2009. Two peers are better than one: aggregating peer reviews for computing assignments is surprisingly accurate. In Proceedings of the ACM 2009 international conference on Supporting group work - GROUP '09, 115--124.
[52]
Howard Risatti. 1987. Art Criticism in Discipline-Based Art Education. J. Aesthetic Educ. 21, 2 (1987), 217--225.
[53]
Yvonne Rogers. 2005. New theoretical approaches for human-computer interaction. Annu. Rev. Inf. Sci. Technol. 38, 1 (September 2005), 87--143.
[54]
Ricarose Roque, Natalie Rusk, and Amos Blanton. 2013. Youth Roles and Leadership in an Online Creative Community. In Computer Supported Collaborative Learning Conference Proceedings.
[55]
John W. Saye and Thomas Brush. 2002. Scaffolding critical reasoning about history and social issues in multimedia-supported learning environments. Educ. Technol. Res. Dev. 50, 3 (September 2002), 77--96.
[56]
Donald A. Schön. 1985. The design studio: an exploration of its traditions and potentials. RIBA Publications for RIBA Building Industry Trust.
[57]
Leslie D. Setlock, Susan R. Fussell, and Christine Neuwirth. 2004. Taking it out of context: collaborating within and across cultures in face-to-face settings and via instant messaging. In Proceedings of the 2004 ACM conference on Computer supported cooperative work - CSCW '04, 604--613.
[58]
Lee S. Shulman. 2005. Signature Pedagogies in the Professions. Daedaluus 134, 3 (2005), 52--59. Retrieved December 29, 2016 from https://www.jstor.org/stable/20027998'seq=1#page_scan_tab_contents
[59]
Erik Stolterman. 2008. The Nature of Design Practice and Implications for Interaction Design Research. Int. J. Des. 2, 1 (2008), 55--65.
[60]
Dhaval Vyas, Gerrit van der Veer, and Anton Nijholt. 2013. Creative practices in the design studio culture: collaboration and communication. Cogn. Technol. Work 15, 4 (November 2013), 415--443.
[61]
Karl E. Weick. 1995. Sensemaking in organizations. Sage Publications. Retrieved April 6, 2017 from https://books.google.com/books?id=nz1RT-xskeoC&dq=weick+sensemaking&lr=&source=gbs_navlinks_s
[62]
Anbang Xu and Brian Bailey. 2012. What do you think?: a case study of benefit, expectation, and interaction in a large online critique community. In Proceedings of the ACM 2012 conference on Computer Supported Cooperative Work - CSCW '12, 295--304.
[63]
Anbang Xu, Shih-Wen Huang, and Brian Bailey. 2014. Voyant: Generating Structured Feedback on Visual Designs Using a Crowd of Non-experts. In Proceedings of the 17th ACM conference on Computer supported cooperative work & social computing (CSCW '14), 1433--1444.
[64]
Anbang Xu, Huaming Rao, Steven P. Dow, and Brian P. Bailey. 2015. A Classroom Study of Using Crowd Feedback in the Iterative Design Process. In Proceedings of the 18th ACM Conference on Computer Supported Cooperative Work & Social Computing - CSCW '15, 1637--1648.

Cited By

View all
  • (2024)Peerdea: Co-Designing a Peer Support Platform with Creative EntrepreneursProceedings of the ACM on Human-Computer Interaction10.1145/36373848:CSCW1(1-24)Online publication date: 26-Apr-2024
  • (2024)DesignQuizzer: A Community-Powered Conversational Agent for Learning Visual DesignProceedings of the ACM on Human-Computer Interaction10.1145/36373218:CSCW1(1-40)Online publication date: 26-Apr-2024
  • (2024)Creative ML Assemblages: The Interactive Politics of People, Processes, and ProductsProceedings of the ACM on Human-Computer Interaction10.1145/36373158:CSCW1(1-30)Online publication date: 26-Apr-2024
  • Show More Cited By

Index Terms

  1. Supporting Distributed Critique through Interpretation and Sense-Making in an Online Creative Community

    Recommendations

    Comments

    Please enable JavaScript to view thecomments powered by Disqus.

    Information & Contributors

    Information

    Published In

    cover image Proceedings of the ACM on Human-Computer Interaction
    Proceedings of the ACM on Human-Computer Interaction  Volume 1, Issue CSCW
    November 2017
    2095 pages
    EISSN:2573-0142
    DOI:10.1145/3171581
    Issue’s Table of Contents
    Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

    Publisher

    Association for Computing Machinery

    New York, NY, United States

    Publication History

    Published: 06 December 2017
    Published in PACMHCI Volume 1, Issue CSCW

    Permissions

    Request permissions for this article.

    Check for updates

    Author Tags

    1. distributed critique
    2. online creative community
    3. practice-led research
    4. research-practice gap
    5. user experience design

    Qualifiers

    • Research-article

    Contributors

    Other Metrics

    Bibliometrics & Citations

    Bibliometrics

    Article Metrics

    • Downloads (Last 12 months)53
    • Downloads (Last 6 weeks)6
    Reflects downloads up to 23 Sep 2024

    Other Metrics

    Citations

    Cited By

    View all
    • (2024)Peerdea: Co-Designing a Peer Support Platform with Creative EntrepreneursProceedings of the ACM on Human-Computer Interaction10.1145/36373848:CSCW1(1-24)Online publication date: 26-Apr-2024
    • (2024)DesignQuizzer: A Community-Powered Conversational Agent for Learning Visual DesignProceedings of the ACM on Human-Computer Interaction10.1145/36373218:CSCW1(1-40)Online publication date: 26-Apr-2024
    • (2024)Creative ML Assemblages: The Interactive Politics of People, Processes, and ProductsProceedings of the ACM on Human-Computer Interaction10.1145/36373158:CSCW1(1-30)Online publication date: 26-Apr-2024
    • (2024)Community Archetypes: An Empirical Framework for Guiding Research Methodologies to Reflect User Experiences of Sense of Virtual Community on RedditProceedings of the ACM on Human-Computer Interaction10.1145/36373108:CSCW1(1-33)Online publication date: 26-Apr-2024
    • (2024)#PoetsOfInstagram: Navigating The Practices And Challenges Of Novice Poets On InstagramProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3642173(1-16)Online publication date: 11-May-2024
    • (2023)Sequential attention source identification based on feature representationProceedings of the Thirty-Second International Joint Conference on Artificial Intelligence10.24963/ijcai.2023/533(4794-4802)Online publication date: 19-Aug-2023
    • (2023)NFT Art World: The Influence of Decentralized Systems on the Development of Novel Online Creative Communities and Cooperative PracticesProceedings of the 2023 ACM Designing Interactive Systems Conference10.1145/3563657.3596034(353-370)Online publication date: 10-Jul-2023
    • (2023)What Makes Creators Engage with Online Critiques? Understanding the Role of Artifacts’ Creation Stage, Characteristics of Community Comments, and their InteractionsProceedings of the 2023 CHI Conference on Human Factors in Computing Systems10.1145/3544548.3581054(1-17)Online publication date: 19-Apr-2023
    • (2023)CoArgue : Fostering Lurkers’ Contribution to Collective Arguments in Community-based QA PlatformsProceedings of the 2023 CHI Conference on Human Factors in Computing Systems10.1145/3544548.3580932(1-17)Online publication date: 19-Apr-2023
    • (2022)Help Me #DebunkThis: Unpacking Individual and Community's Collaborative Work in Information Credibility AssessmentProceedings of the ACM on Human-Computer Interaction10.1145/35551386:CSCW2(1-31)Online publication date: 11-Nov-2022
    • Show More Cited By

    View Options

    Get Access

    Login options

    Full Access

    View options

    PDF

    View or Download as a PDF file.

    PDF

    eReader

    View online with eReader.

    eReader

    Media

    Figures

    Other

    Tables

    Share

    Share

    Share this Publication link

    Share on social media