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Connecting Those That Care: Designing for Transitioning, Talking, Belonging and Escaping

Authors:

Lyndsey L. Bakewell,

Roisin C. McNaney,

Konstantina Vasileiou,

Manuela Barreto,

Michael Wilson,

John VinesAuthors Info & Claims

CHI '17: Proceedings of the 2017 CHI Conference on Human Factors in Computing Systems

Pages 1339 - 1351

https://doi.org/10.1145/3025453.3025715

Published: 02 May 2017 Publication History

Abstract

Care provision in many nations increasingly relies on the work of informal, or non-professional, carers. Often these carers experience substantial disruptions and reductions to their own sociality, weakened social support networks and, ultimately, a heightened risk of social isolation. We describe a qualitative study, comprised of interviews, design workshops and probes, that investigated the social and community support practices of carers. Our findings highlight issues related to becoming and recognising being a carer, and feelings of being ignored by, and isolated from, others. We also note the benefits that sharing between carers can bring, and routes to coping and relaxing from the burdens of care. We conclude with design considerations for facilitating new forms of digitally mediated support that connect those that care, emphasising design qualities related to transitioning, talking, belonging and escaping.

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Cited By

Hawken TBarnett JGamble-Turner J(2024)Through the Eyes of a Young Carer: A Photo Elicitation Study of Protective ResilienceQualitative Health Research10.1177/1049732323122516734:8-9(756-767)Online publication date: 22-Jan-2024
https://doi.org/10.1177/10497323231225167
Sánchez Chamorro LToebosch RLallemand C(2024)Manipulative Design and Older Adults: Co-Creating Magic Machines to Understand Experiences of Online ManipulationProceedings of the 2024 ACM Designing Interactive Systems Conference10.1145/3643834.3661513(668-684)Online publication date: 1-Jul-2024
https://dl.acm.org/doi/10.1145/3643834.3661513
Wilson CPschetz LDixon BLewis SRevans JVines J(2024)Creating Resources for Designing with and for Care Ecologies in HCIProceedings of the 2024 ACM Designing Interactive Systems Conference10.1145/3643834.3660709(3161-3178)Online publication date: 1-Jul-2024
https://dl.acm.org/doi/10.1145/3643834.3660709
Show More Cited By

Index Terms

Connecting Those That Care: Designing for Transitioning, Talking, Belonging and Escaping
1. Human-centered computing

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cover image ACM Conferences

CHI '17: Proceedings of the 2017 CHI Conference on Human Factors in Computing Systems

May 2017

7138 pages

ISBN:9781450346559

DOI:10.1145/3025453

General Chairs:
Gloria Mark
University of California Irvine
,
Susan Fussell
Cornell University
,
Program Chairs:
Cliff Lampe
University of Michigan
,
m.c. schraefel
University of Southampton
,
Juan Pablo Hourcade
University of Iowa
,
Caroline Appert
Université Paris-Sud
,
Daniel Wigdor
University of Toronto

Copyright © 2017 Owner/Author.

This work is licensed under a Creative Commons Attribution International 4.0 License.

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SIGCHI: ACM Special Interest Group on Computer-Human Interaction

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Association for Computing Machinery

New York, NY, United States

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Published: 02 May 2017

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Economic and Social Research Council

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CHI '17

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CHI '17: CHI Conference on Human Factors in Computing Systems

May 6 - 11, 2017

Colorado, Denver, USA

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CHI '17 Paper Acceptance Rate 600 of 2,400 submissions, 25%;

Overall Acceptance Rate 6,199 of 26,314 submissions, 24%

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CHI '25

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sigchi

CHI Conference on Human Factors in Computing Systems

April 26 - May 1, 2025

Yokohama , Japan

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Cited By

Hawken TBarnett JGamble-Turner J(2024)Through the Eyes of a Young Carer: A Photo Elicitation Study of Protective ResilienceQualitative Health Research10.1177/1049732323122516734:8-9(756-767)Online publication date: 22-Jan-2024
https://doi.org/10.1177/10497323231225167
Sánchez Chamorro LToebosch RLallemand C(2024)Manipulative Design and Older Adults: Co-Creating Magic Machines to Understand Experiences of Online ManipulationProceedings of the 2024 ACM Designing Interactive Systems Conference10.1145/3643834.3661513(668-684)Online publication date: 1-Jul-2024
https://dl.acm.org/doi/10.1145/3643834.3661513
Wilson CPschetz LDixon BLewis SRevans JVines J(2024)Creating Resources for Designing with and for Care Ecologies in HCIProceedings of the 2024 ACM Designing Interactive Systems Conference10.1145/3643834.3660709(3161-3178)Online publication date: 1-Jul-2024
https://dl.acm.org/doi/10.1145/3643834.3660709
Houben MBrankaert RGosen Mvan Overloop VIJsselsteijn W(2024)Design Opportunities for Care Transitions in Dementia: Understanding Informal Caregivers’ Experiences Through a Practice-Informed ApproachProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3642556(1-13)Online publication date: 11-May-2024
https://dl.acm.org/doi/10.1145/3613904.3642556
Petterson AJaimes Rodriguez IDoggett OChandra P(2024)Networks of care in digital domestic labour economiesProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3642200(1-16)Online publication date: 11-May-2024
https://dl.acm.org/doi/10.1145/3613904.3642200
Yu YMcDonald D(2023)Conflicts of Control: Continuous Blood Glucose Monitoring and Coordinated Caregiving for Teenagers with Type 1 DiabetesProceedings of the ACM on Human-Computer Interaction10.1145/36100977:CSCW2(1-32)Online publication date: 4-Oct-2023
https://dl.acm.org/doi/10.1145/3610097
Chen JNiu WRen BWang YShen X(2023)Survey: Exploiting Data Redundancy for Optimization of Deep LearningACM Computing Surveys10.1145/356466355:10(1-38)Online publication date: 2-Feb-2023
https://dl.acm.org/doi/10.1145/3564663
Glick PCrivellaro C(2023)MyCareBudget: Co-creating a Healthcare Digital Commons with and for Disabled Citizens and their Unpaid CarersProceedings of the 2023 CHI Conference on Human Factors in Computing Systems10.1145/3544548.3580934(1-16)Online publication date: 19-Apr-2023
https://dl.acm.org/doi/10.1145/3544548.3580934
Poon AGuerrero LLoughman JLuebke MLee ASterling MDell N(2023)Designing for Peer-Led Critical Pedagogies in Computer-Mediated Support Groups for Home Care WorkersProceedings of the 2023 CHI Conference on Human Factors in Computing Systems10.1145/3544548.3580881(1-18)Online publication date: 19-Apr-2023
https://dl.acm.org/doi/10.1145/3544548.3580881
Harrison DRowland SWood GBakewell LPetridis ILong KVasileiou KBarnett JBarreto MWilson MLawson SVines J(2023)Designing Technology-Mediated Peer Support for Postgraduate Research Students at Risk of Loneliness and IsolationACM Transactions on Computer-Human Interaction10.1145/353496130:1(1-40)Online publication date: 7-Mar-2023
https://dl.acm.org/doi/10.1145/3534961
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