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Quantifying Controversy in Social Media

Published: 08 February 2016 Publication History

Abstract

Which topics spark the most heated debates in social media? Identifying these topics is a first step towards creating systems which pierce echo chambers. In this paper, we perform a systematic methodological study of controversy detection using social media network structure and content.
Unlike previous work, rather than identifying controversy in a single hand-picked topic and use domain-specific knowledge, we focus on comparing topics in any domain. Our approach to quantifying controversy is a graph-based three-stage pipeline, which involves (i) building a conversation graph about a topic, which represents alignment of opinion among users; (ii) partitioning the conversation graph to identify potential sides of the controversy; and (iii)measuring the amount of controversy from characteristics of the~graph.
We perform an extensive comparison of controversy measures, as well as graph building approaches and data sources. We use both controversial and non-controversial topics on Twitter, as well as other external datasets. We find that our new random-walk-based measure outperforms existing ones in capturing the intuitive notion of controversy, and show that content features are vastly less helpful in this task.

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cover image ACM Conferences
WSDM '16: Proceedings of the Ninth ACM International Conference on Web Search and Data Mining
February 2016
746 pages
ISBN:9781450337168
DOI:10.1145/2835776
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than the author(s) must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected].

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Publication History

Published: 08 February 2016

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Author Tags

  1. controversy
  2. random walks
  3. social media
  4. twitter

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  • Research-article

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  • SoBigData: Social Mining & Big Data Ecosystem

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WSDM 2016
WSDM 2016: Ninth ACM International Conference on Web Search and Data Mining
February 22 - 25, 2016
California, San Francisco, USA

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WSDM '16 Paper Acceptance Rate 67 of 368 submissions, 18%;
Overall Acceptance Rate 498 of 2,863 submissions, 17%

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Cited By

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  • (2024)Quantifying polarization in online political discourseEPJ Data Science10.1140/epjds/s13688-024-00480-313:1Online publication date: 5-Jun-2024
  • (2023)Global Misinformation Spillovers in the Vaccination Debate Before and During the COVID-19 Pandemic: Multilingual Twitter StudyJMIR Infodemiology10.2196/447143(e44714)Online publication date: 24-May-2023
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  • (2023)Leveraging Nodal and Topological Information for Studying the Interaction Between Two Opposite Ego NetworksSocial Computing and Social Media10.1007/978-3-031-35927-9_21(295-307)Online publication date: 9-Jul-2023
  • (2023)The Italian Social Mood on Economy Index During the Covid-19 CrisisStudies in Theoretical and Applied Statistics10.1007/978-3-031-16609-9_29(475-485)Online publication date: 15-Feb-2023
  • (2022)Unsupervised and Supervised Methods to Estimate Temporal-Aware Contradictions in Online Course ReviewsMathematics10.3390/math1005080910:5(809)Online publication date: 3-Mar-2022
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  • (2022)Network polarization, filter bubbles, and echo chambers: an annotated review of measures and reduction methodsInternational Transactions in Operational Research10.1111/itor.1322430:6(3122-3158)Online publication date: 21-Oct-2022
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