research-article

Large-scale participation: a case study of a participatory approach to developing a new public library

Authors:

Peter Dalsgaard,

Eva ErikssonAuthors Info & Claims

CHI '13: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems

Pages 399 - 408

https://doi.org/10.1145/2470654.2470713

Published: 27 April 2013 Publication History

Abstract

In this paper, we present a case study of a participatory project that focuses on interaction in large-scale design, namely, the development of the new Urban Mediaspace Aarhus. This project, which has been under way for ten years, embodies a series of issues that arise when participatory design approaches are applied to large-scale, IT-oriented projects. At the same time, it highlights the issues public knowledge institutions face, when interactive technologies challenge their fundamental roles and practices; by extension, this case offers examples of how these challenges may be explored and addressed through IT-based participatory initiatives. We present a range of such activities carried out during the past ten years, and present the main lessons from the project, based on interviews with three key stakeholders. These lessons focus on how to make participation work in practice, how to align different paradigms of inquiry and practice in a project of this scale, and how to capture and anchor the insights from participatory events to inform the ongoing design process.

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Cited By

Meesad PMingkhwan AMeesad PMingkhwan A(2024)User Experience and Engagement in Smart Digital LibrariesLibraries in Transformation10.1007/978-3-031-69216-1_8(273-326)Online publication date: 8-Nov-2024
https://doi.org/10.1007/978-3-031-69216-1_8
Hunt CSun KDhuliawala ZTsukiyama FMatkovic ISchwemler ZWolf AZhang ZDruin AHuynh ALeithinger DYip J(2023)Designing Together, Miles Apart: A Longitudinal Tabletop Telepresence Adventure in Online Co-Design with ChildrenProceedings of the 22nd Annual ACM Interaction Design and Children Conference10.1145/3585088.3589359(52-67)Online publication date: 19-Jun-2023
https://dl.acm.org/doi/10.1145/3585088.3589359
Ylipulli JPouke MEhrenberg NKeinonen T(2023)Public libraries as a partner in digital innovation project: Designing a virtual reality experience to support digital literacyFuture Generation Computer Systems10.1016/j.future.2023.08.001149(594-605)Online publication date: Dec-2023
https://doi.org/10.1016/j.future.2023.08.001
Show More Cited By

Index Terms

Large-scale participation: a case study of a participatory approach to developing a new public library
1. Human-centered computing
  1. Human computer interaction (HCI)

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cover image ACM Conferences

CHI '13: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems

April 2013

3550 pages

ISBN:9781450318990

DOI:10.1145/2470654

General Chair:
Wendy E. Mackay
INRIA
,
Program Chairs:
Stephen Brewster
Glasgow University
,
Susanne Bødker
University of Aarhus

Copyright © 2013 ACM.

Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Published: 27 April 2013

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April 27 - May 2, 2013

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Cited By

Meesad PMingkhwan AMeesad PMingkhwan A(2024)User Experience and Engagement in Smart Digital LibrariesLibraries in Transformation10.1007/978-3-031-69216-1_8(273-326)Online publication date: 8-Nov-2024
https://doi.org/10.1007/978-3-031-69216-1_8
Hunt CSun KDhuliawala ZTsukiyama FMatkovic ISchwemler ZWolf AZhang ZDruin AHuynh ALeithinger DYip J(2023)Designing Together, Miles Apart: A Longitudinal Tabletop Telepresence Adventure in Online Co-Design with ChildrenProceedings of the 22nd Annual ACM Interaction Design and Children Conference10.1145/3585088.3589359(52-67)Online publication date: 19-Jun-2023
https://dl.acm.org/doi/10.1145/3585088.3589359
Ylipulli JPouke MEhrenberg NKeinonen T(2023)Public libraries as a partner in digital innovation project: Designing a virtual reality experience to support digital literacyFuture Generation Computer Systems10.1016/j.future.2023.08.001149(594-605)Online publication date: Dec-2023
https://doi.org/10.1016/j.future.2023.08.001
Zahlsen ØParmiggiani EDahl Y(2022)Challenges of Scaling Participatory Design: A Systematic Literature ReviewProceedings of the 34th Australian Conference on Human-Computer Interaction10.1145/3572921.3572924(143-159)Online publication date: 29-Nov-2022
https://dl.acm.org/doi/10.1145/3572921.3572924
Dalsgaard PFrich JRiisgaard T(2022)Four Challenges of Designing Digital Services to Support Participatory DesignNordic Human-Computer Interaction Conference10.1145/3546155.3547273(1-13)Online publication date: 8-Oct-2022
https://dl.acm.org/doi/10.1145/3546155.3547273
Wakeling SShephard MHider PJamali HCoe MGarner J(2022)Public Library Building and Development: Understanding Community Consultation and the Design ProcessJournal of the Australian Library and Information Association10.1080/24750158.2022.211558771:4(308-327)Online publication date: 8-Sep-2022
https://doi.org/10.1080/24750158.2022.2115587
Akasaka FMitake YWatanabe KShimomura Y(2022)A framework for ‘configuring participation’ in living labsDesign Science10.1017/dsj.2022.228Online publication date: 14-Nov-2022
https://doi.org/10.1017/dsj.2022.22
Zahlsen ØSvanæs DDahl Y(2022)Representative Participation in a Large-Scale Health IT ProjectComputer Supported Cooperative Work (CSCW)10.1007/s10606-022-09457-032:3(507-544)Online publication date: 28-Dec-2022
https://doi.org/10.1007/s10606-022-09457-0
Kozubaev SDiSalvo CKitamura YQuigley AIsbister KIgarashi TBjørn PDrucker S(2021)Cracking Public Space OpenProceedings of the 2021 CHI Conference on Human Factors in Computing Systems10.1145/3411764.3445730(1-14)Online publication date: 6-May-2021
https://dl.acm.org/doi/10.1145/3411764.3445730
Ang SNandineni RKarunasena G(2021)Facilitating Rural Community Participation: Construction and Design of an Anganwadi Center in Ajjarkad, Udupi, IndiaReduced Inequalities10.1007/978-3-319-95882-8_35(211-220)Online publication date: 21-Sep-2021
https://doi.org/10.1007/978-3-319-95882-8_35
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