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Applying the heuristic evaluation method in the evaluation of social aspects of an exercise community

Published: 22 June 2011 Publication History

Abstract

Social interaction plays an important role in the use of modern websites. Because the practical ways to improve social interaction through community design often remain unknown, this study aims to provide guidelines for designing and developing social features for websites. In this paper, we introduce the results of a three-week-long qualitative field study with an internet service prototype intended for people who exercise. We aim to provide knowledge of factors that improve the social design of websites by introducing a set of heuristics for evaluating sociability. In order to validate the heuristics, the findings from heuristic expert evaluations were compared with data collected from ten test users of the internet service prototype. We suggest that the Heuristic Evaluation Method with sociability heuristics helps to identify the most fundamental problems concerning sociability and thus serves as a practical tool, particularly in the early stages of the design process of social internet sites.

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Cited By

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  • (2018)Cultural influence on online community useInternational Journal of Web Based Communities10.1504/IJWBC.2015.06853911:2(153-169)Online publication date: 21-Dec-2018
  • (2014)How relevant is an expert evaluation of user experience based on a psychological needs-driven approach?Proceedings of the 8th Nordic Conference on Human-Computer Interaction: Fun, Fast, Foundational10.1145/2639189.2639214(11-20)Online publication date: 26-Oct-2014
  • (2014)Designing for Online Collaborative Consumption: A Study of Sociotechnical Gaps and Social CapitalHuman-Computer Interaction. Applications and Services10.1007/978-3-319-07227-2_65(683-692)Online publication date: 2014
  • Show More Cited By

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cover image ACM Other conferences
DPPI '11: Proceedings of the 2011 Conference on Designing Pleasurable Products and Interfaces
June 2011
492 pages
ISBN:9781450312806
DOI:10.1145/2347504
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Publication History

Published: 22 June 2011

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Author Tags

  1. community-centered design
  2. heuristic evaluation
  3. online communities
  4. social interaction

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DPPI '11

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Overall Acceptance Rate 27 of 53 submissions, 51%

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Cited By

View all
  • (2018)Cultural influence on online community useInternational Journal of Web Based Communities10.1504/IJWBC.2015.06853911:2(153-169)Online publication date: 21-Dec-2018
  • (2014)How relevant is an expert evaluation of user experience based on a psychological needs-driven approach?Proceedings of the 8th Nordic Conference on Human-Computer Interaction: Fun, Fast, Foundational10.1145/2639189.2639214(11-20)Online publication date: 26-Oct-2014
  • (2014)Designing for Online Collaborative Consumption: A Study of Sociotechnical Gaps and Social CapitalHuman-Computer Interaction. Applications and Services10.1007/978-3-319-07227-2_65(683-692)Online publication date: 2014
  • (2013)The role of community in exerciseProceedings of the 6th International Conference on Communities and Technologies10.1145/2482991.2483006(55-63)Online publication date: 29-Jun-2013
  • (2012)MyTerritoryProceedings of the 11th International Conference on Mobile and Ubiquitous Multimedia10.1145/2406367.2406410(1-10)Online publication date: 4-Dec-2012

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