Nothing Special   »   [go: up one dir, main page]

skip to main content
10.1145/2132176.2132215acmotherconferencesArticle/Chapter ViewAbstractPublication PagesiconferenceConference Proceedingsconference-collections
research-article

Tell me about my family: a study of cooperative research on ancestry.com

Published: 07 February 2012 Publication History

Abstract

Q&A forums for the exchange of genealogical information are becoming increasingly common on the web. Yet, relatively little is known about the socio-technical dimensions of genealogists' interactions in such forums. This study examined exchanges between genealogists on a popular Q&A message board on Ancestry.com. Our findings suggest that the web context shapes the types of exchanges and cooperative activities in which genealogists engage. Research has found that in face-to-face exchanges genealogists tend to help other genealogists by providing instructional guidance both on a one-to-one and a many-to-one basis. Our findings suggest that the presence of online genealogical data and the affordances of interactive computer technologies may be pushing answerers away from providing instruction on how to find family history data and pushing them toward providing those data outright. Answerers worked cooperatively to provide family data, suggesting that the web context is leading many genealogists to engage in cooperative research not collaborative instruction.

References

[1]
Adamic, L. A., Zhang, J., Bakshy, E., and Ackerman, M. S. 2008. Knowledge sharing and yahoo answers: Everyone knows something. In Proceedings of the 17 th International Conference on WWW (Beijing, China, April 21--25, 2008). ACM, New York, NY, 665--674.
[2]
Bian, J., Liu, Y., Agichtein, E., and Zha, H. 2008. Finding the right facts in the crowd: Factoid question answering over social media. In Proceedings of the International World Wide Web Conference (Beijing, China, April 21--25, 2008). ACM, New York, NY, 467--476
[3]
Burger, J., Cardie, C., Chaudhri, V., Gaizauskas, R., Harabagiu, S., Israel,...Strzalkowski, T., Voorhees, E., and Weischedel, R. 2001. Issues, tasks and program structures to roadmap research in question & answering (Q&A).
[4]
Butler, B., Sproull, L., Kiesler, S., and Kraut, R. 2007. Community effort in online groups: Who does the work and why? In Leadership at a distance, S. Weisband, Ed. Taylor and Francis Group, New York, NY, 171--194.
[5]
Constant, D., Sproull, L., and Kiesler, S. 1996. The kindness of strangers: The usefulness of electronic weak ties for technical advice. Organ Sci, 7, 2, 119--135.
[6]
Duff, W. M. and Johnson, C. A. 2003. Where is the list with all the names? Information-seeking behavior of genealogists. Am Archivist 66, 79--95.
[7]
Fulton, C. 2009. Quid pro quo: Information sharing in leisure activities. Libr Trends, 57, 752--768
[8]
Gazan, R. 2006. Specialists and synthesists in a question answering community. In Proceedings of the American Society for Information Science and Technology (Austin, TX, November 03--08, 2006). 43, 1--10.
[9]
Harper, F. M., Weinberg, J., Logie, J., and, Konstan, J. A. 2010. Question types in social Q&&A sites. First Monday, 15, 7. DOI= http://firstmonday.org/htbin/cgiwrap/bin/ojs/index.php/fm/article/view/2913/2571
[10]
Hong, L. and Davison, B. D. 2009. A classification-based approach to question answering in discussion board. In Proceedings of ACM SIGIR conference on Research and development in information retrieval (Boston, MA, July 19--23, 2009). ACM, New York, NY, 171--178.
[11]
Jeon, J., Croft, W. B., and Lee, J. H. 2005. Finding similar questions in large question and answer archives. In Proceedings of the 14th ACM International Conference on Information and Knowledge Management (Bremen, Germany, October 31 - November 05, 2005). ACM, New York, NY, 84--90.
[12]
Nam, K. K., Ackerman, M. S., and Adamic, L. A. 2009. Questions in, knowledge in?: A study of Naver's question answering community. In Proceedings of the 27th international conference on Human factors in computing systems CHI 09 (Boston, MA, April 4--9, 2009). ACM, New York, NY, 2357--2367.
[13]
Rainie, L., Lenhart, A., Fox, S., Spooner, T., and Horrigan, J. 2007. Tracking online life. Pew Internet and American Life Project. DOI= http://www.pewinternet.org/Reports/2000/Tracking-Online-Life.aspx
[14]
Shachaf, P. and Rosenbaum, H. 2009. Online social reference: a research agenda through a STIN framework. Paper presented at the iConference, (Chapel Hill, NC, February 08-11, 2009). ACM, New York, NY. DOI= http://ischools.org/images/iConferences/shachaf-rosenbaum_iconf091.pdf
[15]
Shah, C., Oh, J. S., and Oh, S. 2008. Exploring characteristics and effects of user participation in online social Q&A sites. First Monday, 13, 9. DOI= http://firstmonday.org/htbin/cgiwrap/bin/ojs/index.php/fm/article/viewArticle/2182/2028
[16]
Welser, H. T., Gleave, E., Fisher, D., and Smith, M. 2007. Visualizing the signatures of social roles in online discussion groups. Journal of Social Structure, 8, 2, 1--32.
[17]
Yakel, E. 2004. Seeking information, seeking connections, seeking meaning: Genealogists and family historians. Inform Res, 10, paper 205.
[18]
Yakel, E. and Torres, D. A. 2007. Genealogists as a "community of records." Am Archivist 70, 93--113. Welser, H. T., Gleave, E., Fisher, D., and Smith, M. 2007. Visualizing the signatures of social roles in online discussion groups. Journal of Social Structure, 8, 2, 1--32.
[19]
Yu, J., Jiang, Z., and Chan, H. C. (2007). Knowledge contribution in problem solving virtual communities: the mediating role of individual motivations. In Proceedings of the 2007 ACM SIGMIS CPR conference on Computer Personnel Research (Montréal, Canada, December 09--12, 2007). ACM, New York, NY, 144--152.
[20]
Zhang, J., Ackerman, M. S., and Adamic, L. 2007. Expertise networks in online communities: structure and algorithms. In Proceedings of the 16 th international conference on World Wide Web (Banff, Canada, May 08--12, 2007). ACM, New York, NY, 221--230.
[21]
Zhang, Y. and Fu, W. T. 2011. Designing consumer Health Information Systems: What Do User-Generated Questions Tell Us? In Foundations of Augmented Cognition, Directing the Future of Adaptive Systems, Lecture Notes in Computer Science, Volume 6780/2011, 536--545. Springer-Verlag, Berlin, Germany.

Cited By

View all
  • (2023)DoubleCheck: Designing Community-based Assessability for Historical Person IdentificationJournal on Computing and Cultural Heritage 10.1145/362530316:4(1-27)Online publication date: 16-Nov-2023
  • (2023)Photo Steward: A Deliberative Collective Intelligence Workflow for Validating Historical ArchivesProceedings of The ACM Collective Intelligence Conference10.1145/3582269.3615600(34-52)Online publication date: 6-Nov-2023
  • (2022)Web Development of Direct-to-consumer Genetics Testing2022 4th International Conference on Cybernetics and Intelligent System (ICORIS)10.1109/ICORIS56080.2022.10031450(1-6)Online publication date: 8-Oct-2022
  • Show More Cited By

Index Terms

  1. Tell me about my family: a study of cooperative research on ancestry.com

    Recommendations

    Comments

    Please enable JavaScript to view thecomments powered by Disqus.

    Information & Contributors

    Information

    Published In

    cover image ACM Other conferences
    iConference '12: Proceedings of the 2012 iConference
    February 2012
    667 pages
    ISBN:9781450307826
    DOI:10.1145/2132176
    Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

    Publisher

    Association for Computing Machinery

    New York, NY, United States

    Publication History

    Published: 07 February 2012

    Permissions

    Request permissions for this article.

    Check for updates

    Author Tags

    1. Q&A websites
    2. family history
    3. genealogists
    4. genealogy
    5. social informatics
    6. social reference

    Qualifiers

    • Research-article

    Conference

    iConference '12
    iConference '12: iConference 2012
    February 7 - 10, 2012
    Ontario, Toronto, Canada

    Contributors

    Other Metrics

    Bibliometrics & Citations

    Bibliometrics

    Article Metrics

    • Downloads (Last 12 months)19
    • Downloads (Last 6 weeks)6
    Reflects downloads up to 20 Nov 2024

    Other Metrics

    Citations

    Cited By

    View all
    • (2023)DoubleCheck: Designing Community-based Assessability for Historical Person IdentificationJournal on Computing and Cultural Heritage 10.1145/362530316:4(1-27)Online publication date: 16-Nov-2023
    • (2023)Photo Steward: A Deliberative Collective Intelligence Workflow for Validating Historical ArchivesProceedings of The ACM Collective Intelligence Conference10.1145/3582269.3615600(34-52)Online publication date: 6-Nov-2023
    • (2022)Web Development of Direct-to-consumer Genetics Testing2022 4th International Conference on Cybernetics and Intelligent System (ICORIS)10.1109/ICORIS56080.2022.10031450(1-6)Online publication date: 8-Oct-2022
    • (2022)Search, save and share: family historians’ engagement practices with digital platformsArchival Science10.1007/s10502-022-09404-423:2(187-206)Online publication date: 17-Oct-2022
    • (2020)Finding bugs in database systems via query partitioningProceedings of the ACM on Programming Languages10.1145/34282794:OOPSLA(1-30)Online publication date: 13-Nov-2020
    • (2020)Differentially-private software frequency profiling under linear constraintsProceedings of the ACM on Programming Languages10.1145/34282714:OOPSLA(1-24)Online publication date: 13-Nov-2020
    • (2020)Random testing for C and C++ compilers with YARPGenProceedings of the ACM on Programming Languages10.1145/34282644:OOPSLA(1-25)Online publication date: 13-Nov-2020
    • (2020)DiffStream: differential output testing for stream processing programsProceedings of the ACM on Programming Languages10.1145/34282214:OOPSLA(1-29)Online publication date: 13-Nov-2020
    • (2020)Photo SleuthACM Transactions on Interactive Intelligent Systems10.1145/336584210:4(1-36)Online publication date: 16-Oct-2020
    • (2019)Write Amplification Versus Read PerspirationQueue10.1145/3358955.336450917:4(4-9)Online publication date: 1-Aug-2019
    • Show More Cited By

    View Options

    Login options

    View options

    PDF

    View or Download as a PDF file.

    PDF

    eReader

    View online with eReader.

    eReader

    Media

    Figures

    Other

    Tables

    Share

    Share

    Share this Publication link

    Share on social media