research-article

"on my way": deceptive texting and interpersonal awareness narratives

Authors:

Jeremy Birnholtz,

Jamie Guillory,

Jeff Hancock,

Natalya BazarovaAuthors Info & Claims

CSCW '10: Proceedings of the 2010 ACM conference on Computer supported cooperative work

Pages 1 - 4

https://doi.org/10.1145/1718918.1718920

Published: 06 February 2010 Publication History

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Abstract

Managing one's availability for interaction with others is an increasingly complex act, involving multiple media and the sharing of many types of information. In this paper we draw on a field study of 183 SMS users to introduce the idea of the "interpersonal awareness narrative" -- the coherent, plausible and sometimes deceptive stories that people tell each other about their availability and activities. We examine participants' use of deception in these accounts, and focus in particular on "butler lies," those lies told to enter or exit conversations or to arrange other interactions. We argue that participants use this type of deception in SMS strategically, drawing on the inherent ambiguities of SMS while maintaining plausible narratives.

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Cited By

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Pinch AFiers FBirnholtz JFisher JReilly B(2024)“Is it time for me to be authentic?”: Understanding, performing, and evaluating authenticity on BeRealNew Media & Society10.1177/14614448241267731Online publication date: 14-Aug-2024
https://doi.org/10.1177/14614448241267731
Jaidka KAhuja HNg L(2024)It Takes Two to Negotiate: Modeling Social Exchange in Online Multiplayer GamesProceedings of the ACM on Human-Computer Interaction10.1145/36373628:CSCW1(1-22)Online publication date: 26-Apr-2024
https://dl.acm.org/doi/10.1145/3637362
Gach KBrubaker J(2020)Experiences of Trust in Postmortem Profile ManagementACM Transactions on Social Computing10.1145/33655253:1(1-26)Online publication date: 8-Feb-2020
https://dl.acm.org/doi/10.1145/3365525
Show More Cited By

Index Terms

"on my way": deceptive texting and interpersonal awareness narratives
1. Human-centered computing
  1. Collaborative and social computing
    1. Collaborative and social computing theory, concepts and paradigms
      1. Computer supported cooperative work
2. Social and professional topics
  1. Professional topics
    1. Computing and business
      1. Computer supported cooperative work

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Information & Contributors

Information

Published In

CSCW '10: Proceedings of the 2010 ACM conference on Computer supported cooperative work

February 2010

468 pages

ISBN:9781605587950

DOI:10.1145/1718918

General Chairs:
Kori Inkpen
Microsoft Research, USA
,
Carl Gutwin
University of Saskatchewan, Canada
,
Program Chair:
John Tang
Microsoft Research, USA

Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 06 February 2010

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SIGCHI

CSCW '10: Computer Supported Cooperative Work

February 6 - 10, 2010

Georgia, Savannah, USA

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Overall Acceptance Rate 2,235 of 8,521 submissions, 26%

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Cited By

View all

Pinch AFiers FBirnholtz JFisher JReilly B(2024)“Is it time for me to be authentic?”: Understanding, performing, and evaluating authenticity on BeRealNew Media & Society10.1177/14614448241267731Online publication date: 14-Aug-2024
https://doi.org/10.1177/14614448241267731
Jaidka KAhuja HNg L(2024)It Takes Two to Negotiate: Modeling Social Exchange in Online Multiplayer GamesProceedings of the ACM on Human-Computer Interaction10.1145/36373628:CSCW1(1-22)Online publication date: 26-Apr-2024
https://dl.acm.org/doi/10.1145/3637362
Gach KBrubaker J(2020)Experiences of Trust in Postmortem Profile ManagementACM Transactions on Social Computing10.1145/33655253:1(1-26)Online publication date: 8-Feb-2020
https://dl.acm.org/doi/10.1145/3365525
Kneidinger-Müller B(2019)Perpetual Mobile Availability as a Reason for Communication OverloadMultigenerational Online Behavior and Media Use10.4018/978-1-5225-7909-0.ch067(1224-1244)Online publication date: 2019
https://doi.org/10.4018/978-1-5225-7909-0.ch067
Toma CBonus JVan Swol L(2019)Lying Online: Examining the Production, Detection, and Popular Beliefs Surrounding Interpersonal Deception in Technologically-Mediated EnvironmentsThe Palgrave Handbook of Deceptive Communication10.1007/978-3-319-96334-1_31(583-601)Online publication date: 30-Apr-2019
https://doi.org/10.1007/978-3-319-96334-1_31
Dorrance Hall EKenny Feister MTikkanen S(2018)A mixed-method analysis of the role of online communication attitudes in the relationship between self-monitoring and emerging adult text intensityComputers in Human Behavior10.1016/j.chb.2018.08.00289:C(269-278)Online publication date: 1-Dec-2018
https://dl.acm.org/doi/10.1016/j.chb.2018.08.002
Knijnenburg B(2018)Privacy in Social Information AccessSocial Information Access10.1007/978-3-319-90092-6_2(19-74)Online publication date: 3-May-2018
https://doi.org/10.1007/978-3-319-90092-6_2
Kneidinger-Müller B(2017)Perpetual Mobile Availability as a Reason for Communication OverloadInformation and Communication Overload in the Digital Age10.4018/978-1-5225-2061-0.ch005(93-119)Online publication date: 2017
https://doi.org/10.4018/978-1-5225-2061-0.ch005
Birnholtz JDavison JLi A(2017)Attending to attention: How do people attract, manage, and negotiate attention using mobile devices?Mobile Media & Communication10.1177/20501579177145045:3(256-274)Online publication date: 12-Jul-2017
https://doi.org/10.1177/2050157917714504
Schildt ELeinfors MBarkhuus LLukosch SSarcevic ALewkowicz MMuller M(2016)Communication, Coordination and Awareness around Continuous Location SharingProceedings of the 2016 ACM International Conference on Supporting Group Work10.1145/2957276.2957289(257-265)Online publication date: 13-Nov-2016
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Butler lies: awareness, deception and design

Punctuation in text messages may convey abruptness. Period

Everyday deception or a few prolific liars? The prevalence of lies in text messaging