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How fluent is your interface?: designing for international users

Published: 01 May 1993 Publication History

Abstract

To successfully build bridges between worlds, user interface designers must increase their awareness of cross-cultural differences, and make changes to the traditional software development process. Creating fluent interfaces for international markets goes beyond translating text and date, time, and number formats. This paper presents and explains a cross-cultural checklist of issues including text, local formats, images, symbols, colors, flow, and product functionality. Suggestions for an effective international product development cycle are provided. The suggested development cycle incorporates international design feedback and usability testing before the initial product is released.

References

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Cook, B.L. Picture communication in Papua New Guinea. Educational Broadcasting International. 13(2), 1980.
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Copeland, L. and Griggs, L. Going International. How to Make Friends and Deal Effectively in the Global Marketplace. Plume, New York, 1985.
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Courtney, A.j. Chinese Population Stereotypes: Color Association. Human Factors, 28(1), 1986.
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del Galdo0 E. internationalization and Translation: Some Guidelines for the Design of Human-Computer Interfaces. In Jakob Nielsen (F_zl.) Designing User Interfaces for International Use. Elsevier, New York, 1990.
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Fussell, D. and I-Iaaland, A. Communication with pictures in Nepal: results of practical study used in visual education. Educational Broadcasting International. 11(1), 1978.
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Garland, K. The use of short term feedback in the preparation of technical and instructional illustration, in, Research in Illustration: Conference Proceedings Part II. 1982.
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Goldsmith E. Research into Illustration: an approach and a review. Cambridge University Press, New York, 1984.
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Hapgood, E A Journey East - The Making of 1-2-3 Release 2J. Lotus: Computing for Managers and Professionals. 1987.
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Nielsen, j. Designing for International Use. CHI'90 Human Factors in Computing Systems (Seattle, April 1- 5), ACM Press, pp. 291-294) CHI 1990 Proceedings.
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Nielsen, J. (Ed.) Designing User Interfaces for International Use. Elsevier, New York, 1990.
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Nielsen, J. Usability Testing of International Interfaces. In Jakob Nielsen (Ed.) Designing User Interfaces for International Use. Elsevier, New York, 1990.
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Sukaviriya, P. and Moran, L. User Interfaces for Asia, In Jakob Nielsen (F_A.) Designing User Interfaces for International Use. Elsevier, New York, 1990.
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Taylor, D. Global Software. Springer-Verlag, New York, 1992.
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Published In

cover image ACM Conferences
CHI '93: Proceedings of the INTERACT '93 and CHI '93 Conference on Human Factors in Computing Systems
May 1993
547 pages
ISBN:0897915755
DOI:10.1145/169059
  • Chairmen:
  • Bert Arnold,
  • Gerrit van der Veer,
  • Ted White
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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New York, NY, United States

Publication History

Published: 01 May 1993

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Author Tags

  1. cross-cultural differences
  2. internationalization
  3. localization
  4. user interface design

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INTERCHI93
Sponsor:
INTERCHI93: Conference on Human Factors in Computing
April 24 - 29, 1993
Amsterdam, The Netherlands

Acceptance Rates

CHI '93 Paper Acceptance Rate 62 of 330 submissions, 19%;
Overall Acceptance Rate 6,199 of 26,314 submissions, 24%

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CHI Conference on Human Factors in Computing Systems
April 26 - May 1, 2025
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  • (2023)A Framework for the Localization of Programming LanguagesProceedings of the 2023 ACM SIGPLAN International Symposium on SPLASH-E10.1145/3622780.3623645(13-25)Online publication date: 18-Oct-2023
  • (2023)Interacting with Masculinities: A Scoping ReviewExtended Abstracts of the 2023 CHI Conference on Human Factors in Computing Systems10.1145/3544549.3585770(1-12)Online publication date: 19-Apr-2023
  • (2023)Understanding Discussions Around Culture Within Courses Covering Topics on Accessibility and Disability at U.S. UniversitiesProceedings of the 2023 CHI Conference on Human Factors in Computing Systems10.1145/3544548.3581533(1-14)Online publication date: 19-Apr-2023
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  • (2022)14 Cross-cultural/cross-national designANSI/AAMI HE75:2009/(R)2018; Human factors engineering – Design of medical devices10.2345/9781570203640.ch14Online publication date: 18-Apr-2022
  • (2022)Human factors engineering – Design of medical devicesANSI/AAMI HE75:2009/(R)2018; Human factors engineering – Design of medical devices10.2345/9781570203640.ch1Online publication date: 16-Mar-2022
  • (2022)Improving Web and Mobile Accessibility Resources for Iranian DesignersProceedings of the 24th International ACM SIGACCESS Conference on Computers and Accessibility10.1145/3517428.3550418(1-4)Online publication date: 23-Oct-2022
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