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Cooperative work in software testing

Published: 13 May 2008 Publication History

Abstract

Substantial effort in the development of any large system is invested in testing. Studies of testing tend to be either technical or concerned with the cognitive ability of testers. Our experience is that testing is not technical but socio-technical, involving a great deal of human and organisational effort, and that testing is not simply the kind of decontextualised 'puzzle solving' many cognitive approaches imply. We believe that cooperative work is foundational to getting testing done. In this position paper, we use data from four ethnographic studies to discuss just what that cooperative work is.

References

[1]
Myers, G. J. 1976. The Art of Software Testing. John Wiley & Sons, New York.
[2]
Sharrock, W., Anderson, B. 1993. Working Towards Agreement. In Technology in Working Order, G. Button, Ed., Routledge, London. 149--161.
[3]
Simon, H. A. 1969. The Sciences of the Artificial. MIT Press, Cambridge MA.

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cover image ACM Conferences
CHASE '08: Proceedings of the 2008 international workshop on Cooperative and human aspects of software engineering
May 2008
120 pages
ISBN:9781605580395
DOI:10.1145/1370114
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 13 May 2008

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  1. cooperative work
  2. ethnography
  3. testing

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