Nothing Special   »   [go: up one dir, main page]

skip to main content
10.1145/1235000.1235020acmconferencesArticle/Chapter ViewAbstractPublication PagescprConference Proceedingsconference-collections
Article

Does IT outsourcing create firm value?

Published: 19 April 2007 Publication History

Abstract

The continued growth of IT outsourcing seems to reflect a fundamental belief among businesses that outsourcing creates wealth and delivers value to companies that outsource. Such a belief is supported by theories of production and transaction cost economies. These theories suggest that IT outsourcing should indeed generate greater wealth and create greater value for firms that outsource vis-à-vis firms that prefer to manage and operate their IT in-house. Yet, to date, there is little objective evidence to show how IT outsourcing actually does create value to companies. Drawing on transaction and production cost economies, we argue that IT outsourcing should create value for firms. We test our hypothesis using an event study of 420 IT outsourcing announcements by U.S. public listed companies during the period 1989-1999. Results showed that IT outsourcing did create value for firms in terms of positive short-term stock market returns.

References

[1]
Adler, Paul S., "Making the HR outsourcing decision," Sloan Management Review, (2003), 53--60.
[2]
Agrawal, Manish, Rajiv Kishore and Raghav Rao, "Market reactions to E-business outsourcing announcements: An event study", Information and Management, 43, (2006), 861--873.
[3]
Anderson, James C. and James A. Narus, "A model of distributor firm and manufacturer firm working partnerships," Journal of Marketing, 54, 1, (1990), 42--59.
[4]
Ang, Soon and Detmar W. Straub, "Production and transaction economies and IS outsourcing: A study of the U.S. banking industry," MIS Quarterly, 22, 4, (1998), 535--552.
[5]
Apte, Uday, "Global outsourcing of information systems and processing services," The Information Society, 7, (1990), 287--303.
[6]
Aubert, Benoit A., Suzanne Rivard and Michel Patry, "A transaction cost model of IT outsourcing," Information & Management, 41, (2004), 921--932.
[7]
Bahli, Bouchaib and Suzanne Rivard, "The information technology outsourcing risk: A transaction cost and agency theory-based perspective," Journal of Information Technology, 18, (2003), 211--22.
[8]
Barthelemy, Jerome, "The hidden costs of IT outsourcing," MIT Sloan Management Review, 42, 3, (2001), 60--69.
[9]
Carow, Kenneth, Randall Heron and Todd Saxton, "Do early birds get the returns? An empirical investigation of early-mover advantages in acquisitions," Strategic Management Journal, 25, (2004), 563--585.
[10]
Chatterjee, Debabroto, Vernon J. Richardson and Robert W. Zmud, "Examining the shareholder wealth effects of announcements of newly created CIO positions," MIS Quarterly, 25, 1, (2001), 43--70.
[11]
Corhay, A and A. Tourani Rad, "Conditional heteroskedasticity adjusted market model and an event study," Quarterly Review of Economics and Finance, 36, 4, (1996), 59.
[12]
Dehning, Bruce, Vernon J. Richardson and Robert W. Zmud, "The value relevance of announcements of transformational information technology investments," MIS Quarterly, 27, 4, (2003), 637--656.
[13]
Dibbern, Jens, Tim Goles, Rudy Hirschheim and Bandula Jayatilaka, "Information systems outsourcing: A survey and analysis of the literature," The Database for Advances in Information Systems, 35, 4, (2004), 6--102.
[14]
Florin, Juan, Marianne Bradford and Don Pagach, "Information technology outsourcing and organizational restructuring: An explanation of their effects on firm value," Journal of High Technology Management Research, 16, 2, (2005), 241--253.
[15]
Gewald, Heiko and Tom Gellrich, "The impact of perceived risk on the capital market's reaction on outsourcing announcements," Proceedings of the 9th Pacific Asia Conference on Information Systems, Bangkok, Thailand, 2005.
[16]
Grover, Varun, Myun Joong Cheon and James T. C. Teng, "The effect of service quality and partnership on the outsourcing of information systems functions," Journal of Management Information Systems, 12, 4, (1996), 89--117.
[17]
Hayes, David C., James E. Hunton and Jacqueline L. Reck, "Information systems outsourcing announcements: Investigating the impact on the market value of contract-granting firms," Journal of Information Systems, 14, 2, (2000), 109--125.
[18]
Hirschheim, Rudy and Mary Lacity, "Backsourcing: An emerging trend," Journal of Strategic Outsourcing Information, 45, (1998), 78--89.
[19]
Hu, Qing, Carol Saunders and Mary Gebelt, "Diffusion of information systems outsourcing: A reevaluation of influence sources," Information Systems Research, 8, 3, (1997), 288--301.
[20]
Huber, Richard L., "How Continental Bank outsourced its "crown jewels"," Harvard Business Review, (1993), 93--102.
[21]
Hunter, Starling David, "Information technology, organizational learning, and the market value of the firm," Journal of Information Technology Theory and Application, 5, 1, (2003), 1--28.
[22]
Im, Kun Shin, Kevin E. Dow and Varun Grover, "Research report: An examination of IT investment and the market value of the firm - An event study methodology," Information Systems Research, 12, 1, (2001), 103--117.
[23]
Kern, Thomas, Leslie P. Willcocks and Eric van Heck, "The winner's curse in IT outsourcing: Strategies for avoiding relational trauma," California Management Review, 44, 2, (2002a), 47--69.
[24]
Lacity, Mary C. and Leslie P. Willcocks, "Survey of IT outsourcing experiences in US and UK organizations," Journal of Global Information Management, 8, 2, (2000), 5--23.
[25]
Lacity, Mary C. and Rudy Hirschheim, "The information systems outsourcing bandwagon," Sloan Management Review, 35, 1, (1993), 73--86.
[26]
Lacity, Mary C. and Leslie P. Willcocks, "An empirical investigation of information technology sourcing practices: Lessons from experience," MIS Quarterly, 22, 3, (1998), 363--408.
[27]
Lee, Jae-Nam, Shaila M. Miranda and Yong-Mi Kim, "IT outsourcing strategies: Universalistic, contingency, and configurational explanations of success," Information Systems Research, 15, 2, (2004), 110--131.
[28]
Lee, Jae-Nam and Young-Gul Kim, "Effect of partnership quality on IS outsourcing: Conceptual framework and empirical validation," Journal of Management Information Systems, 15, 4, (1999), 29--61.
[29]
Levina, Natalia and Jeanne W. Ross, "From the vendor's perspective: Exploring the value proposition in information technology outsourcing," MIS Quarterly, 27, 3, (2003), 331--364.
[30]
McWilliams, Abagail and Donald Siegel, "Event studies in management research: Theoretical and empirical issues," Academy of Management Journal, 40, 3, (1997), 626--657.
[31]
Michell, Vaughan and Guy Fitzgerald, "The IT outsourcing market-place: Vendors and their selection," Journal of Information Technology, 12, (1997), 223--237.
[32]
Poppo, Laura and Todd Zenger, "Testing alternative theories of the firm: Transaction cost, knowledge-based, and measurement explanations for make-or-buy decisions in information services," Strategic Management Journal, 19, (1998), 853--877.
[33]
Quinn, James Brian and Frederick G. Hilmer, "Strategic outsourcing," Sloan Management Review, (1994), 43--55.
[34]
Saunders, Carol, Mary Gebelt and Qing; Hu, "Achieving success in information systems outsourcing," California Management Review, 39, 2, (1997), 63--79.
[35]
Savickas, Robert, "Event-induced volatility and tests for abnormal performance," The Journal of Financial Research, 26, 2, (2003), 165--178.
[36]
Sharpe, W., "Capital asset prices: A theory of market equilibrium under conditions of risk," Journal of Finance, (1964), 425--442.
[37]
Simon, Herbert A., "Rationality as process and as product of thought," American Economic Review, 68, (1978), 1--16.
[38]
Subramani, Mani and Eric Walden, "The impact of e-commerce announcements on the market value of firms," Information Systems Research, 12, 2, (2001), 135--154.
[39]
Susarla, Anjana, Anitesh Barua and Andrew B. Whinston, "Understanding the service component of application service provision: An empirical analysis of satisfaction with ASP services," MIS Quarterly, 27, 1, (2003), 91--123.
[40]
Teng, James T. C., Myun Joong Cheon and Varun Grover, "Decisions to outsource information systems functions: Testing a strategy-theoretic discrepancy model," Decision Sciences, 26, 1, (1995), 75--103.
[41]
Williamson, Oliver E., "The economics of organization: The transaction cost approach," American Journal of Sociology, 87, 3, (1981), 548--577.
[42]
Zviran, Moshe, Niv Ahituv and Aviad Armoni, "Building outsourcing relationships across the global community: The UPS-Motorola experience," Journal of Strategic Information Systems, 10, (2001), 313--333.

Cited By

View all
  • (2020)A framework for modelling structural association amongst barriers to software outsourcing partnership formation: An interpretive structural modelling approachJournal of Software: Evolution and Process10.1002/smr.2243Online publication date: 13-Jan-2020
  • (2020)Practitioner's view of barriers to software outsourcing partnership formationJournal of Software: Evolution and Process10.1002/smr.223332:5Online publication date: 20-Apr-2020
  • (2019)Barriers to Software Outsourcing Partnership Formation: An Exploratory AnalysisIEEE Access10.1109/ACCESS.2019.29499197(164556-164594)Online publication date: 2019
  • Show More Cited By

Recommendations

Comments

Please enable JavaScript to view thecomments powered by Disqus.

Information & Contributors

Information

Published In

cover image ACM Conferences
SIGMIS CPR '07: Proceedings of the 2007 ACM SIGMIS CPR conference on Computer personnel research: The global information technology workforce
April 2007
246 pages
ISBN:9781595936417
DOI:10.1145/1235000
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

Sponsors

Publisher

Association for Computing Machinery

New York, NY, United States

Publication History

Published: 19 April 2007

Permissions

Request permissions for this article.

Check for updates

Author Tags

  1. event study
  2. outcomes
  3. outsourcing

Qualifiers

  • Article

Conference

SIGMIS-CPR07
Sponsor:

Acceptance Rates

Overall Acceptance Rate 300 of 480 submissions, 63%

Contributors

Other Metrics

Bibliometrics & Citations

Bibliometrics

Article Metrics

  • Downloads (Last 12 months)8
  • Downloads (Last 6 weeks)0
Reflects downloads up to 18 Feb 2025

Other Metrics

Citations

Cited By

View all
  • (2020)A framework for modelling structural association amongst barriers to software outsourcing partnership formation: An interpretive structural modelling approachJournal of Software: Evolution and Process10.1002/smr.2243Online publication date: 13-Jan-2020
  • (2020)Practitioner's view of barriers to software outsourcing partnership formationJournal of Software: Evolution and Process10.1002/smr.223332:5Online publication date: 20-Apr-2020
  • (2019)Barriers to Software Outsourcing Partnership Formation: An Exploratory AnalysisIEEE Access10.1109/ACCESS.2019.29499197(164556-164594)Online publication date: 2019
  • (2018)Systematic Literature Review of Critical Barriers to Software Outsourcing Partnership2018 5th International Multi-Topic ICT Conference (IMTIC)10.1109/IMTIC.2018.8467254(1-8)Online publication date: Apr-2018
  • (2018)Fuzzy Multi Attribute Assessment Model for Software Outsourcing Partnership FormationIEEE Access10.1109/ACCESS.2018.28717106(55431-55461)Online publication date: 2018
  • (2017)Success Factors for Software Outsourcing Partnership Management: An Exploratory Study Using Systematic Literature ReviewIEEE Access10.1109/ACCESS.2017.27649465(23589-23612)Online publication date: 2017
  • (2016)Software outsourcing partnership modelJournal of Systems and Software10.1016/j.jss.2016.03.069117:C(402-425)Online publication date: 1-Jul-2016
  • (2014)Critical Success Factors for Software Outsourcing Partnership (SOP)Proceedings of the 2014 IEEE 9th International Conference on Global Software Engineering10.1109/ICGSE.2014.12(153-162)Online publication date: 18-Aug-2014
  • (2014)The impact of IT outsourcing on information systems successInformation & Management10.1016/j.im.2013.12.00251:3(320-335)Online publication date: Apr-2014
  • (2012)Impact of Vendor Selection on Firms' IT OutsourcingJournal of Global Information Management10.4018/jgim.201204010220:2(25-43)Online publication date: 1-Apr-2012
  • Show More Cited By

View Options

Login options

View options

PDF

View or Download as a PDF file.

PDF

eReader

View online with eReader.

eReader

Figures

Tables

Media

Share

Share

Share this Publication link

Share on social media