Cited By
View all- Khan GKhan SNiazi MIlyas MHumayun MAhmad AKhan JMahmood S(2024)Complex outsourcing relationships management modelJournal of Software: Evolution and Process10.1002/smr.272437:1Online publication date: 26-Aug-2024
Based on 45 interviews and significant documentation, we explore the offshore outsourcing experiences of a US-based biotechnology company. This company offshore outsourced 21 IT projects to six suppliers in India. Senior managers and the official ...
This paper identifies and analyzes firm-level characteristics that facilitate onshore and offshore business process outsourcing BPO. We use organizational learning and capabilities to develop a conceptual model. We test the conceptual model with ...
Most large software companies are involved in offshore development, now small- and medium-sized companies are starting to undertake global sourcing too. Empirical research suggests that offshoring is not always successful; however, only a few ...
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